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Virgin Media broadband

Compare Virgin Media broadband deals, packages & offers including phone calls. Use our Ofcom approved comparison to find the best deals, speeds, prices and coverage in your area.

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Package DetailsDownload
Speed
Monthly
Usage
Upload
Speed
Upfront
Cost
Monthly
Cost
100Mb Broadband and Inclusive Weekend Calls
Virgin Media
  • Up to 100Mb unlimited broadband
  • Unlimited weekend calls
  • Virgin Media Super Hub
  • Exclusive £5 for the first 3 months
  • Free Installation
  • £50 Credit When You Buy Online

Exclusive £5 for the first 3 months, Free Installation & £50 Credit When You Buy Online

100Mb
up to
Unlimited
fair use policy
6Mb
up to
Free
save £49.95
£5
£20.50 after 3 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £31.13
  • First year cost: £341.38
  • Lifetime cost: £560.32
  • Contract length: 18
Price details
50Mb Broadband & Inclusive Weekend Calls
Virgin Media
  • Up to 50Mb fibre optic broadband
  • Unlimited download allowance
  • Free weekend calls
  • 12 months half price broadband
  • Free Installation
  • £50 Credit When You Buy Online

12 months half price broadband, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£7.75
£15.50 after 12 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £23.55
  • First year cost: £234.88
  • Lifetime cost: £423.82
  • Contract length: 18
Price details
Starter Collection, 50Mb Broadband, TV and Calls
Virgin Media
  • Up to 50Mb fibre optic broadband
  • 68 TV channels & TiVo box
  • Unlimited weekend calls
  • £10 off for 6 months
  • £50 Credit When You Buy Online

£10 off for 6 months & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
£49.95
one-off-fee
£10
£20 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: £49.95
  • Average monthly: £32.65
  • First year cost: £371.83
  • Lifetime cost: £587.77
  • Contract length: 18
Price details
Essential Collection 50Mb Broadband, TV and Calls
Virgin Media
  • Up to 50Mb fibre optic broadband
  • 141 digital TV channels + TiVo
  • Unlimited weekend calls
  • £13 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£13 off for 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£15
£28 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £36.88
  • First year cost: £399.88
  • Lifetime cost: £663.82
  • Contract length: 18
Price details
50Mb Broadband, TV XL and Weekend Calls
Virgin Media
  • 230+ digital TV channels + TiVo
  • 43 HD channels inc BT Sport & ESPN
  • Up to 50Mb fibre broadband & calls
  • £19.50 off for the first 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£19.50 off for the first 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£19.50
£39 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £45.71
  • First year cost: £492.88
  • Lifetime cost: £822.82
  • Contract length: 18
Price details
Essential Family Collection 50Mb Broadband, TV & Calls
Virgin Media
  • 230+ digital TV channels + TiVo
  • 43 HD channels inc BT Sport & ESPN
  • Up to 50Mb fibre broadband & calls
  • £19.50 off for the first 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£19.50 off for the first 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£19.50
£39 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £45.71
  • First year cost: £492.88
  • Lifetime cost: £822.82
  • Contract length: 18
Price details
152Mb Broadband and Inclusive Weekend Calls
Virgin Media
  • Up to 152Mb unlimited broadband
  • Free super-fast wireless router
  • Unlimited weekend calls
  • £8 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£8 off for 6 months, Free Installation & £50 Credit When You Buy Online

152Mb
up to
Unlimited
fair use policy
12Mb
up to
Free
save £49.95
£20
£28 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £38.55
  • First year cost: £429.88
  • Lifetime cost: £693.82
  • Contract length: 18
Price details
100Mb Broadband, TV M+ and Inclusive Weekend Calls
Virgin Media
  • Up to 100Mb unlimited broadband
  • 141 TV channels + TiVo
  • Unlimited weekend UK calls
  • £13 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£13 off for 6 months, Free Installation & £50 Credit When You Buy Online

100Mb
up to
Unlimited
fair use policy
6Mb
up to
Free
save £49.95
£20
£33 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £41.88
  • First year cost: £459.88
  • Lifetime cost: £753.82
  • Contract length: 18
Price details
50Mb Broadband, TV L and Weekend Calls
Virgin Media
  • Up to 50Mb fibre optic broadband
  • 155 TV Channels + TiVo 500GB
  • Unlimited weekend calls
  • £13 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£13 off for 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£24.75
£37.75 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £46.63
  • First year cost: £516.88
  • Lifetime cost: £839.32
  • Contract length: 18
Price details
Premiere Collection 100Mb Broadband, TV & Calls
Virgin Media
  • 230+ channels, TiVo, Extra V HD box
  • 43 HD channels inc BT Sport & ESPN
  • Up to 100Mb fibre broadband & calls
  • £26 off for 12 months
  • Free Installation

£26 off for 12 months & Free Installation

100Mb
up to
Unlimited
fair use policy
6Mb
up to
Free
save £49.95
£26
£52 after 12 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £50.66
  • First year cost: £503.88
  • Lifetime cost: £911.82
  • Contract length: 18
Price details
Essential Asian Mela Collection, Broadband, TV and Calls
Virgin Media
  • 141 TV channels plus 12 Asian TV channels
  • Up to 50Mb fibre optic broadband
  • Unlimited weekend calls
  • £13 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£13 off for 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£27
£40 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £48.88
  • First year cost: £543.88
  • Lifetime cost: £879.82
  • Contract length: 18
Price details
152Mb Broadband, TV M+ and Inclusive Weekend Calls
Virgin Media
  • Up to 152Mb unlimited broadband
  • 141 TV channels + TiVo
  • Unlimited weekend UK calls
  • £13 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£13 off for 6 months, Free Installation & £50 Credit When You Buy Online

152Mb
up to
Unlimited
fair use policy
12Mb
up to
Free
save £49.95
£27.50
£40.50 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £49.38
  • First year cost: £549.88
  • Lifetime cost: £888.82
  • Contract length: 18
Price details
152Mb Broadband, TV XL and Weekend Calls
Virgin Media
  • 230+ TV channels + TiVo
  • 43 HD channels inc BT Sport & ESPN
  • Up to 152Mb unlimited broadband & calls
  • £23 off for 12 months
  • Free Installation
  • £50 Credit When You Buy Online

£23 off for 12 months, Free Installation & £50 Credit When You Buy Online

152Mb
up to
Unlimited
fair use policy
12Mb
up to
Free
save £49.95
£32.50
£55.50 after 12 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £53.38
  • First year cost: £531.88
  • Lifetime cost: £960.82
  • Contract length: 18
Price details
50Mb Broadband, TV M+, Weekend Calls + Sky Sports
Virgin Media
  • 50Mb broadband & weekend calls
  • 141 digital TV channels + TiVo
  • Full Sky Sports Pack
  • £13 off for 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£13 off for 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£43.75
£56.75 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £65.63
  • First year cost: £744.88
  • Lifetime cost: £1181.32
  • Contract length: 18
Price details
50Mb Broadband, TV XL, Weekend Calls + Sky Sports
Virgin Media
  • 230+ digital TV channels + TiVo
  • BT Sport, ESPN, full Sky Sports Pack
  • 50Mb fibre broadband & weekend calls
  • £19.50 off for the first 6 months
  • Free Installation
  • £50 Credit When You Buy Online

£19.50 off for the first 6 months, Free Installation & £50 Credit When You Buy Online

50Mb
up to
Unlimited
fair use policy
3Mb
up to
Free
save £49.95
£48.25
£67.75 after 6 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £74.46
  • First year cost: £837.88
  • Lifetime cost: £1340.32
  • Contract length: 18
Price details
18

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What you need to know

  • Prices last checked and verified 16th April 2014
  • Broadband speeds may vary
  • Monthly costs exclude line rental unless indicated
  • All prices are inclusive of VAT except business packages
  • You should have the right to cancel without penalty if your provider increases charges during the minimum term of your contract

Buyers guide to Virgin Media broadband

Virgin Media Broadband

Thinking about buying a Virgin Media broadband package? Read our impartial and comprehensive buyers guide to help you decide which package is right for you.

We’ll look at the different options including speed, availability, switching, equipment, billing and much more.

Why choose Virgin broadband?

We think the most appealing aspects about Virgin Media broadband are the fast fibre optic broadband speeds and unlimited usage as standard.

In some areas speeds are available up to 120Mbps, and industry regulator Ofcom has consistently found Virgin Media to have the highest average download speeds of any UK provider. And because it's fibre optic it can deliver actual speeds close to those advertised.

All Virgin broadband packages include unlimited monthly usage allowance, which makes them ideal for people who want the freedom to download as much as they like without worrying about restrictions.

What are my options?

There are three packages with different speeds to choose from:

  • Up to 30Mbps
  • Up to 60Mbps
  • Up to 100Mbps, and in some areas up to 120Mbps

Your broadband options will depend upon what’s available in your area, and when you sign up you’ll also have the option to add TV and phone to your broadband package.

Which package is right for me?

All Virgin broadband packages have unlimited usage, so the right package for you will be determined by:

  • Your budget
  • What you’ll be using your broadband connection for
  • The number of people using the broadband connection

The up to 30Mbps package is a good all-rounder which is suitable for most online tasks, and is ideal for families who play online console games, download movies and upload photos.

The up to 60Mbps package is aimed at serious broadband users. It can support several users at a time, whether they’re playing online console games, downloading music or streaming movies.

The up to 100Mbps package is the top-level option, and is aimed at the most demanding users. This package is ideal if multiple users will be sharing the connection at any given time for tasks such as streaming HD video and uploading large files.

Cable.co.uk recommends

We think that the up to 30Mbps package is the ideal option for most users. It’s fast enough to handle a wide range of online activities, has a good upload speed and is one of the cheaper options.

Six essential questions before you buy

You're almost ready to start comparing, but before you do, take some time to consider these six essential questions:

  1. Do I need an unlimited broadband package?
  2. How many people will I be sharing my broadband with?
  3. Would I really see a benefit by paying extra for one of the faster packages?
  4. Am I happy to switch my phone line?
  5. Can I commit to an 18 month minimum term contract?
  6. Do I want to add TV or phone?

What will I need?

To get Virgin broadband you’ll need:

  • A fibre optic line coming into your home
  • A cable modem/broadband router
  • To sign up for a minimum term of 18 months

All the hardware you’ll need will be provided by Virgin Media, and will be installed by one of their engineers in a single visit.

How do I switch to Virgin Media?

Unless you take a broadband only package you’ll need to switch your phone line to Virgin Media. Switching should be straightforward as Virgin Media will do everything for you, and will usually arrange for you to keep your existing phone number. You don’t need a MAC code when switching to Virgin Media.

If you do switch your phone line, you’ll start paying Virgin Media line rental at £15.99 a month. You’ll stop paying line rental to your existing provider.

If you don’t want a phone line, or you’ve got an existing phone line that you want to keep, you can sign up for Virgin broadband without a phone line.

Inclusive phone calls

The cost of Virgin Media line rental includes unlimited weekend calls to UK landlines and 0870 numbers. For an additional monthly fee you can upgrade to unlimited evening and weekend, or unlimited anytime calls. Calls to customer services and the Virgin Media directory enquiries line are also included.

Wireless router

All Virgin Media fibre optic broadband customers receive a Virgin Media Super Hub wireless router. This router has been designed to handle broadband speeds of 100Mbps and above, and can support up to four wired and four wireless connections at a time. A Virgin Media engineer will set it up for you on your installation day.

You also have the option to request a free ‘N’ wireless adapter when placing your order for either up to 60Mb or up to 100Mb broadband (£30 for up to 30Mb customers). This is a USB dongle that connects to your computer to allow it to receive the Wi-Fi signal being broadcast by the Super Hub. If your computer or laptop already has Wi-Fi built in you won’t need an adapter, although using it may increase the speed of your wireless broadband connection. To request an adapter you’ll need to select the relevant option under “Add your extras” in the Virgin Media basket.

What is Virgin Media’s traffic management policy?

Virgin Media operates a traffic management policy to ensure a consistent level of service for all customers. Under the policy the 5% of Virgin’s heaviest users may find that certain online activities slow down at the busiest times of the day.

How the traffic management policy will affect you depends upon which package you’re on, and what you’re doing online. At the busiest times:

  • File sharing speeds will be greatly reduced for all customers
  • Customers with either up to 30Mb or up to 60Mb broadband may have their download and upload speeds reduced
  • Customers with up to 100Mb may have their upload speeds reduced

Customers who use their broadband at a level that Virgin considers to be “normal” are unlikely to ever be affected by traffic management activities.

Static IP addresses

Virgin Media doesn’t offer static IP addresses to home broadband customers, and there are no plans to begin doing so. Static or “fixed” IP addresses are available as an optional extra with all Virgin Media Business broadband packages.

Speed doubling

Virgin Media announced in early 2012 that a programme was underway to double speeds for most of its broadband customers, with the exception being those with the up to 100Mb package who will be upgraded to 120Mbps and receive a monthly discount.

Bills and payments

Virgin Media will bill you once a month for your broadband and any other services you take from them. You can receive your bills electronically or as paper bills through the post. There is a £1.75 per month administration charge for paper billing.

You can pay your Virgin broadband bill by Direct Debit, credit or debit card, cheque, via online banking or by cash at the Post Office. Virgin Media prefers Direct Debit, and if you choose to pay by any other method you’ll be charged a monthly payment handling fee, which is currently £5.

Can I make changes to my services?

If you want to change your package you can usually do so after 30 days, but you may lose any discounts or special offers that you got when you signed up. You can add TV and phone to your Virgin broadband account at any time. If you do you’ll begin either a new 12 or 18 month contract for all your services, depending on what you're adding.

How do I sign up?

  1. Before you can sign up for Virgin broadband you’ll need to check availability in your area with our Virgin postcode checker at the top of this page.
  2. Compare the different packages in your area. Take into account everything that we’ve covered in this guide, and keep an eye out for any special offers.
  3. Click the See Deal button next to your chosen package. We’ll transfer you to the Virgin Media online shop where you’ll complete the sign up process. Virgin uses a secure ordering system, so your personal information will remain completely protected throughout.

What if I can’t get Virgin broadband in my area?

If our postcode checker tells you that you can’t get Virgin Media cable in your area you may like to sign up for our availability alerts. Once the Virgin Media cable network reaches you we’ll send you an email to let you know.

We hope you’ll find our guide useful but if you’ve got any questions or comments about this guide or anything else why not email us?

Comments (17)

Paul
4th March 2014

Luke,your comment 2 days ago is wrong im afraid.I have had Virgin broadband fibre optic for the last 3 years,without a phone line,you just tell them you dont want 1,end of!!

luke
2nd March 2014

You can't get Internet with virgin media with out a phoneline they will sell it to you. rip off v media

Marty McFly
22nd February 2014

What? I have in peak hours D/U 80/10 Mbps/offpeak 120/15 Mbps average tested on speedtest.net with uk and europe servers and I`m having up to 12 devices simultaneously(3 LAN + 9 WiFi) using simple DLink dir615 router, IDK where are you guys getting such low speed? I pay 38 quid a month for UP TO 120 Mbps without phone/tv/etc, just fibre optic broadband three years already and have no regrets that I chose Virgin. Yes, it is a bit expensive, first two years had 55 Mbps for that money (advertised as 50Mbps) but if you have to deal with 8 people in house plus have everyday duty as online in-game administrator on several game servers - there is no other choice - virgin truly provides fastest connection available for private customers here, on this island.

Duncan greenwood
9th February 2014

The service we receive from virgin media is shocking,signed up for the 30mbps service,very rarely get anything higher than 5mbps. And during the evening it slows down even more,I'm actually getting a faster connection on my phone!

para
17th December 2013

OL112RP area 20 Since Sun 17 Dec 2013 the speed of the broadband has gone from 29.80 Mbps (all year) to 5.80 Mbps. Was a problem listed on status page, and the resolve time kept being pushed back and back til the last one was Mon at 12.40, but now that error has been replaced with an email problem. Talked to customer support and could get no other information except "pin reset your modem". When i told him to check if there was still a problem listed, he told me there is a problem and it will be resolved on 17/1/2014. I said WHAT? this is unacceptable, it was then he told me to pin reset my modem. This is unacceptable that i can get no information on this supposed problem, and why my speeds have dropped since Sunday 15 Dec 2013, and when the issue is to be resolved. I cannot and do not want to go the whole of December at these speeds. I am beginning to wonder if the month December is not a coincidence after all. I would like some information on this problem please. It is now Tuesday 17/12/2013, and they better not take any money from my account this month, else i will be raving mad.

Ernie
7th December 2013

Signed up for virgin broadband for up to 120mps getting 20 to 25 on wifi and 40/50 on Ethernet .i think I made a mistake in leaving BT

outlaw steve
21st November 2013

GETTING VIRGIN BROADBAND WORST DECISION I EVER MADE, DO NOT GET IT !! ABSOLUTE C***

Simon Cook
14th November 2013

PMY BROADBAND SHOULD BE 60MBPS WHICH VIRGIN NEVER HAVE THE PROBLEM COLLECTING THERE MONEY,DESPITE IM ONLY RECIEVING 1025 MPBS.DESPITE THE HOURS IVE PENT ON THE PHONE AND TEC SUP,COMING OUT A,ITS NEVER IMPROVED B.I GET CONFLICTING ADVICE FROM BOTH PARTYS.IM ALSO GLAD IVE ONLY 4MONTHS LEFT AND IM LEAVING.IVE HAD ENOUGH OFF SORRY MR HOSEY WE WILL DEFINETLY SORT THIS OUT.

Very true Paul as a Virgin customer I second this. I pay for 60 and get around 30, if I paid for 30 I guess I would get 15.

There needs to be better regulation around this swindle. I understand that traffic has peaks and troughs however, I measure at different periods though-out the day.

Also - as more users come on-line in your area the speed diminishes as they suck up the bandwidth.

Emma Ray
13th November 2013

I am currently with BT for my phone line, and Orange for my mobile and broadband. The broadband is £5 per month, but the signal here is very low, even the land line is bad. The postcode checker says I can get Virgin broadband but the phone number checker says I can't get Fibre Optic. I hardly use my land line so inclusive minutes are wasted, I generally try to use my mobile. I therefore need a good signal for my mobile. I am willing to put the phone line and broadband on one package and maybe add in the (Tivo) recorder box, at the moment we just use Freeview which is fine. Is it worth me changing to Virgin if I can't get the Fibre Optic and do you have any other suggestions? Many thanks, Emma

8th November 2013

Hi David

Thanks for your comment. Virgin Media's minimum contract periods are 9, 12 or 18 months, depending on the particular offer or bundle. The nine month broadband package is for students and is only available from June to October.

Hannah - Cable.co.uk

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