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Can I get Virgin Media in my area?

Monday, February 27th 2012 by Dominic James
Our guide helps you check the availability of Virgin Media services including fibre optic broadband, digital TV and home phone using just your postcode. It's simple, free and fast.

Virgin Media coverage

According to Virgin Media’s own advertising they can currently offer cable services including Virgin Media TV and fibre optic broadband to just over half of all homes and businesses in the UK. Plans are underway to increase the coverage of the cable network significantly in the coming years.

Postcode checker

The quickest way to find out which Virgin Media services are available in your area is to use our Virgin Media availability checker below.

Once you enter your postcode we’ll perform a live check to see if you live in a cabled area and show you a list of all of the different packages that are available to you.

Check availability

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Why isn’t it available everywhere?

The Virgin cable rollout is an ongoing process that sees many new homes being connected to the Virgin Media cable network each month. Connecting a new area involves a lot of investment and work by Virgin’s engineers so expansion of the network can sometimes seem like it’s moving very slowly.

Virgin is very vocal in its ambition to connect as much of the country as possible to its cable network in the coming months and years so even if you find that your area isn’t part of the cable network right now then, all being well, it will be soon.

What if I can’t get Virgin Media?

If you live in an area that isn’t connected to the cable network then you won’t be able to sign up for Virgin Media TV or fibre optic broadband but you should still be able to get one of its National Broadband.

National broadband (or non-cable broadband) is offered across the BT’s existing phone network. The maximum download speed is 20Mbps and it’s available with a range of monthly download allowances of 10GB, 40GB or unlimited. Each of Virgin’s National Broadband packages is available as a standalone package or as a bundle with inclusive calls.

Cheapest Virgin Media broadband package

Take a look at our Virgin Media broadband comparison as Virgin change their broadband packages, prices, deals and offers on a regular basis.

Things you should know:

  • You must be 18 years of age to sign up for Virgin Media.
  • You will have to switch your phone line to Virgin when you subscribe to Virgin Media cable packages but you can usually keep your existing phone number by completing the “keeping your own number” section of the sign up form.
  • Virgin Media recommends that you set up a direct debit to pay your monthly bill. They do accept payment by credit card, debit card, cheque or at any PayPoint outlet but doing so will mean you’ll have to pay a £5 surcharge each month.
  • Any Virgin Media price advertised on this site or anywhere else online will be the reduced direct debit price.
  • If you sign up to pay by Direct Debit Virgin Media will run a UK credit check on you.
  • If you have lived at your current home for less than three years you will have to give Virgin Media your previous address as well.
  • Most Virgin Media contracts now run for 18 months. When you compare the different Virgin Media packages and bundles on our site we will clearly show you the contract length of each.
  • If you live in a rented home you will have to get written permission from your landlord before your installation can take place.
  • Sign up is handled directly by Virgin Media on their own secure servers.
  • You will have to pay £1.25 each month if you want to receive paper bills instead of electronic bills.
  • If you live in a non-cable area you will need an active BT phone line if you want to sign up for Virgin Media national broadband.

How long does installation take?

Once you’ve selected a package or bundle it will only take you a few minutes to join Virgin Media. You can complete the sign up process online and you will receive a confirmation email directly from them within 48 hours.

Your confirmation email will also include details of when Virgin’s engineer will come to install your chosen services. If the date they give you isn’t convenient just reply to your confirmation with a date that suits you better.

On average Virgin will try to make sure your installation takes place within 10 days of you signing up, although at busier times of the year such as in the run up to Christmas or a major sporting event it may take longer.

As Virgin’s engineer will need access to both the inside and outside of your property to complete your installation someone you will have to be at home throughout the whole process.

Areas with a Virgin Media presence

London, Birmingham, Manchester, Leeds, Liverpool, Stoke-on-Trent, Southampton

East Midlands

Derby, Nottingham, Nottinghamshire, Leicestershire, Leicester, Lincolnshire, Northamptonshire, Derbyshire.

North West

Lancashire, Liverpool, Cheshire, Trafford, Manchester, Wirral, Tameside, Wigan, Bolton, St Helens, Blackburn, Salford, Blackpool, Sefton, Stockport, Bury, Oldham, Halton, Rochdale, Knowsley, Warrington.

South East

Oxfordshire, Hampshire, Buckinghamshire, Kent, Southampton, Bracknell Forest, Reading, Medway Towns, Slough, Portsmouth, West Sussex, London, Milton Keynes, Brighton and Hove, Windsor and Maidenhead, West Berkshire, Wiltshire, Wokingham.

West Midlands

Birmingham, Shropshire, Walsall, Coventry, Staffordshire, Worcestershire, Warwickshire, Sandwell, Wolverhampton, Dudley, Stoke on Trent, Solihull, Telford.

Yorkshire

York, Bradford, Leeds, Sheffield, Doncaster, Barnsley, Kirklees, Calderdale, Wakefield, Lincolnshire, Rotherham.

For more details visit virginmedia.com or call them on 0845 528 0575.

Comments (50)

Malkit
20th September 2011
Can you tell me please when we will be getting cable in our area of Lutterworth. (LE17 4XA)
Madelaine Sproule
30th September 2011
Can you tell me when you expect my postcode area to get cable please. EH15 2HB. Thanks
Joyce Beswick
6th October 2011
Do you know if and when we will be geting cable laid in our earea, Post Code is WF12 8RH
Tonic
11th October 2011
please inform when this service is available in my area BB30SX :(
h. edwards
14th November 2011
DEAR SIR .I HAVE VIRGIN MEDIA BROADBAND BUT I COULD BE MOVING TO CHAUCER GROVE ATHERTON M46 9TA.WILL I BE ABLE TO TRANSFER IT TO THIS ADDRESS
David stallwood
22nd November 2011
How long b4 get cable int area SA4 8LG Swansea?
SHAUN LIVERSIDGE
10th January 2012
Can you please tell me when we will be getting cable laid on our street post code S64 9PL?
j carr
12th February 2012
could you pls tell me when ill be able to receive fibre optic in my area ne6 2qj
Cable UK
13th February 2012
If you wish to be alerted when fibre optic broadband actually becomes available in your area please use our free Fibre Optic Broadband availability alert tool. It's free to use and only takes a minute to register.

Hope this helps?
Mark
3rd March 2012
When will cable be available in Newton Aycliffe dl54un? I have waited to long.
malcolm
20th March 2012
I am thinking of moving to norfolk, kings lynn (PE30) or great yarmouth (NR31), when will virgin cable be available ?
Derek
23rd March 2012
We live in the post code area G74 4JF which is near a cable area but not on the network. The area suffers from very poor broadband access over the existing copper wiring and a number of local residents are starting to get frustrated as neither BT or Virgin seem to have plans to improve the connection to the area. Are there any plans for Virgin? It's an area where I'm sure a lot of residents would jump at the chance of switching to cable if it was available for the improvement to the internet access alone. Thanks
Ritchie
4th April 2012
Cable (ex Telewest/NTL , now owned by Virgin) is definitely in my street but they won't connect me, presumably as the cable is on the opposite side of the street to my flat, help!
tim longworth
12th April 2012
Well, here I am 8 miles outside Cambridge. I get, if I am lucky, 1mb/s. The service often does not work at weekends. Virgin keep mailing me promising speeds above 20 mb/s - of course when I check its not available. What makes it worse is that there is an old Cambridge Cable box 300 yards down the road. They never got round to cabling us. Virgin effectively took over this company. I believe that this is connected to fast broadband (though have no way of finding out. However, we are a small village so I guess we are a very low priority. The first supplier to offer me fast broadband at a reasonable rate will get my contract.
a smith
16th April 2012
went will we get virgin media in the bh25 5lu area
Baz
22nd April 2012
I live in a town of 7000 people which the fibre network runs through between Exeter and Plymouth called Chudleigh, but not on the current network;
broadband speeds are poor as is digital tv signal. The potential customer base for virgin which in the past have been very excellent, speaks for itself.
Come on mr branson, help us I'd be on in a flash!
I worked on the intial installs at both Exeter & Plymouth so am fully aware of network builds.
Kess
30th April 2012
Is there any plans to connect parc Penllergaer in Swansea to the virgin cable rollout? We have cable (Virgin) to the South and West of us around 5 miles away. This estate is around 10 years old and countains around 500 houses all with poor bb speeds i would imagine if cable came to this area the take up would be high for the service.
David Astridge
13th May 2012
Hello

Please could you advise as to when will Virgin Media TV be in the Rochdale Area.

Regards

David Astridge
wayne
21st May 2012
is there any plan to have cable in my area anytime soon been waiting for years now. London e9 6ey
jenny
23rd May 2012
when will virgin media(tv) be finally getting into cornwall tr148by?
mavis
25th May 2012
We had cable in Hertfodshire for many years - absolutely brilliant even in storms! Came to Eastbourne and BT have monopoly keep fobbing off cable companies But BT are absolutely useless and very dear but we do not have much option where we live near the Downs - Disgusted - Hope Mr B starts flexing his muscles soon and gives BT the boot
Shifty
29th May 2012
Do you know if and when we will be geting cable laid in our earea, Post Code ME12 4PF
Steve
29th May 2012
I'm a loyal Virgin media customer with XL Broadband/ XL phone deal and PAYG mobile I live in Reigate Surrey and get approx 5-7Mbps broadband speed. I'm paying the same price as other customers getting up to 30Mbps! I've tried to get Virgin to tell me when they'll be increasing my speed to the promised 30Mbps, but they blatantly refuse to give me any idea when I'll be upgraded as I live in a Sheltered Housing Block of flats.
Today, the lady opposite me across the corridor - 10 yards away, had BT infinity installed and is enjoying 30Mbps speeds (Checked). Her similar package is £6 per month cheaper than Virgin! When I complained to Virgin, they just couldn't care less! and informed me that if I choose to go back to BT it will cost me £86 to end my contract! What are you playing at Mr Branson? I used to respect your business ethic until you got tied up with that rotten News International/Sky crew.
Ali
10th July 2012
Can you tell me when the cumbria area will eventually get virgin media,i live in barrow in furness and the only two options for tv is sky or freeview and broadband would help massively
Steve
10th July 2012
Advice for Ali, rather than wait for Virgin TV or pay that corrupt Sky mob any money, why don't you consider Freesat? A good box with a PVR (Personal Video Recorder) will cost you about £200, but that's it - no subscription, 5HD channels and more channels than you could ever watch - a HUMAX box is the best value for money, with great after sales service and UK based. You'll even be able to get the extra 24 HD channels for the Olympics! with an ordinary internet connection you'll even be able to get BBC i-player and ITV on demand. Good luck
Kev
8th August 2012
Broadband in my area is very slow no more than 2mbps. Would be very glad to join virgin if cable was installed as i know speeds are much greater on this. NR31 9BZ
martin
25th September 2012
when will we get virgin cable services in cadnam? It is already available in nearby totton and we are part of three villages- bartley, cadnam, copythorne.
jazz
1st November 2012
When are you laying cable in ub12jt area (southall)
There are hundreds of customers waiting for virgin cable in ub1 area. Let us know when you are laying cable in this area. THX.
Jake
8th November 2012
Im moving to newport road in cardiff. Several of my friend live either side of the property and have fibre optic broadband. But when I searched my new address on virgin media website it said I wold have no access to fibre optic? Why is this? perhaps an error on the system?
andy
15th November 2012
can you tell me when virgin media is coming to woodham newton aycliffe as im wanting to continue my custom with virgin media
denise
3rd December 2012
When is Virgin Media coming to the United States?
dundee
5th December 2012
Perth Rd Dundee DD2 is a goldmine. If you could just get permission to supply it ALL. BT service in this area is terrible and lots and lots of houses/flats plus student accommodation near city centre. Crazy no one has researched this as quite an affluent area and new secondary school being built.
Celt
10th December 2012
Well I have been with VM for quite a few years, always had cable and was pleased with speed, now I have moved to a non cable area, dropped from 30mb to 4.5 mb, well here I come BT Infinity at least i can get 30mb again.
Jenny
12th January 2013
En1 4uy has been waiting over 10 years so I guess you could say that it feels a little bit slow !!! Common virgin get it sorted!!!!
LEE
23rd January 2013
Please get it in the west of Ireland, all they broadband here sucks so much and a total joke, Virgin would make a killing. I'm from the South East of England btw but not living there now damn!
John
11th February 2013
Diamond cable installed the network near us they did half the street and not the rest virgin media don't seem to want to complete it seems they took over the network from others like NTL and don't want to expand
Barbara
18th February 2013
When will virgin media be available in our area norfolk think our broadband still works on steam
Cable.co.uk
18th February 2013
Let us tell you when services such as fibre optic broadband become available in your area. Sign up to our Broadband Availability Alerts service, it's free and only takes a minute to register.
Matt
22nd February 2013
When will it be here np246nz
Dale
1st March 2013
Virgin TV in WF12 8QR would be great, thanks
Gaz
5th March 2013
Virgin are crap!! Two doors from me have virgin fibre broadband, but they refuse to fit it to my address. Reason, costs too much and they wouldn't re-coup their money back, idiots, what an excuse for a multi-million pound global company!
Dave
17th March 2013
When is Virgin Media planning to get cable TV to Highcliffe, Dorset (BH23 5EG) please?
Brian
3rd April 2013
Are there any plans to provide my estate cf238fg with all cable services
Harry
3rd April 2013
"Two doors from me have virgin fibre broadband, but they refuse to fit it to my address. Reason, costs too much and they wouldn't re-coup their money back, idiots, what an excuse for a multi-million pound global company!"

Same for my new house :( they don't even offer an option to pay for the cable to be extended.
Izobell hampson
15th April 2013
Can you please tell me when I will be able t t get virgin media my post code is
HX2 8TL thanks
Kerry
18th April 2013
We have cable on my road, the box is directly opposite my house but I still can't get virgin even though all properties except the 7 houses on my side of the street can't, really frustrated as I really want virgin! Help please
tom
22 days ago
When will Virgin cable tv be in Cheslyn Hay area?
Ziggy
14 days ago
Can you please tell me, When or if will we be able to get virgin media. postcode S13 8SL. Thankyou.
Den
3 days ago
I think there is something wrong with the post code checker, I entered mine (I live in East Sussex) it said I'm 3518.3 miles from the nearest telephone exchange! I don't think so. The map display seemed to haveme living somewhere in Africa!
Hannah - Cable.co.uk
1 day ago
Hi Den, thank you for your comment, can you send me your postcode so I can check it for you?
Thanks
Hannah

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