Is Tesco Mobile any good?
Tesco Mobile was the first supermarket to enter the mobile marketplace, and is a solid competitor. It has an opt-in capping option, to help prevent your bills getting out of control, and has just introduced 4G bundles to bring it in line with some of the big names in the market.
However, the service lacks an unlimited data tariff, does not allow tethering or VoIP calls and restricts audio and video streaming, which is frustrating if you go for a 4G package. Overall, Tesco Mobile offers a good service.
Pros and cons
So now we’ve got an overview, what are the advantages and disadvantages of signing up to this supermarket mobile provider?
What we like
4G at no extra cost
If you have a 4G-ready phone, you can now use 4G on Tesco Mobile for no extra cost. With 4G, you can download information like maps, videos, music, and photographs far more quickly than you can on 3G. Tesco Mobile offers SIM-only options in four 4G data sizes: 500MB, 1GB, 2GB, and 3GB. You can increase any of these monthly allowances in various increments up to a total allowance of 8GB for a extra cost.
As a mobile virtual network operator, Tesco Mobile uses O2’s 4G network, so won’t be readily accessible to everyone until O2 finishes its rollout across the UK. If you've got a 4G phone we recommend checking Tesco Mobile’s 4G coverage before you buy.
No nasty surprise bills
We all hate getting unexpected phone bills, but with Tesco Mobile you can reduce the chance of such shocks. You can sign up to the capped service, which lets you limit the amount of calls, text, and data that you can make on your mobile. This prevents you from accidentally going over the limit and incurring additional fees – some of which can add up to quite a significant amount.
These opt-in caps are different from the various tariff limits, which will simply charge you more if you exceed certain levels of usage.
If you are a Tesco Clubcard member you can start racking up points as soon as you start using the mobile service. The Tesco Mobile website allows you to link your mobile account to your Clubcard account, and on a Pay Monthly contract you get triple points.
What we don’t like
Restrictive data allowances
Every Tesco Mobile tariff has some level of data cap, so you’ll always be limited in what you do online, even if you sign up for 4G.
The highest data limit on Pay Monthly is 3GB, which is enough to download a moderate amount, but is far from enough for anyone planning on using their mobile internet all the time. You can bump this up to 8GB if you go with a 4G option.
Tethering can be a lifesaver when your home broadband goes down or if you’re out and about with a laptop, but it is simply not allowed on Tesco Mobile. If you do it, you’ll receive a warning from Tesco Mobile, followed by disconnection from the service.
If you need to use tethering, we have a guide to which providers do allow it, and which offer the best deals.
No VoIP or continuous streaming
As well as banning tethering, Tesco Mobile does not allow continuous streaming of audio and video, or use of Voice of Internet Protocol software such as Skype or Vonage. Tesco forbids or severely restricts these practices and might disconnect you from the network if you get caught out.
You can check Tesco Mobile’s coverage, and see if you’re in the right area to receive 2G, 3G or 4G, by following the link to Tesco’s own coverage checker below.Check Tesco Mobile coverage →
Tesco Mobile does offer some nice little benefits for those looking to take out a mobile service from a leading supermarket. The opt-in capping option is great and could potentially save you a fortune in sudden bills, and the new 4G bundles bring it in line with many of the bigger names out there.
The lack of unlimited tariffs is a bit of a bummer however, and seems a bit archaic when you consider that a 4G connection will give you super speeds that you won’t be able to do a whole lot with on a limited contract. Nevertheless, Tesco Mobile is a solid competitor in the mobile marketplace.
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