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TalkTalk banned from making 'best value broadband, TV and phone' claim

Wednesday, May 8th 2013

TalkTalk has been warned by the Advertising Standards Authority (ASA) not to describe its broadband, TV and phone service as delivering the best value in the UK without clarifying this claim. A national press ad for TalkTalk...

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Direct Save Telecom praised for getting Watford residents back to work

Thursday, April 25th 2013

Direct Save Telecom has won praise for its back to work programme, which aims to give the long-term unemployed an opportunity to secure a job. The company, which describes itself as a "money-conscious telecom provider",...

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Ofcom aims to simplify home phone calling charges

Tuesday, April 16th 2013

Ofcom has unveiled plans to bring about major changes to the way telephone numbers are charged, in a bid to make it easier for consumers to understand the cost of calling businesses and services. Research from the watchdog...

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Essex residents quizzed about broadband plans

Monday, March 25th 2013

Residents and businesses in Essex are being asked whether they are aware of plans to upgrade broadband infrastructure in their area in a new consultation being run by the county council. The review has been launched as part of...

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Study highlights consumer confusion over broadband bundles

Thursday, February 21st 2013

Many consumers find their broadband, digital TV and home phone bundle so hard to understand that they are confused about what they have subscribed to, according to new research from Freeview and the Post Office. Surveying almost...

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Virgin Media confirms takeover talks with Liberty Global

Tuesday, February 5th 2013

Virgin Media is in discussions with US-based Liberty Global that could lead to a bid being tabled in the coming days for the UK broadband, TV and home phone provider. The proposed deal would mark the biggest move into the UK...

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Some Church Hill customers have broadband restored

Monday, February 4th 2013

Some customers in Church Hill, Redditch have had their broadband and landline services restored following an outage. Three underground cables in the area were damaged last week, with the issue blamed on metal thieves attempting...

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One-fifth of Brits switched communications providers in 2012

Tuesday, January 8th 2013

Nearly one-fifth of Brits switched at least one communications service in the past 12 months, according to new research from Ofcom. The telecoms industry watchdog revealed that 19 per cent of consumers opted to move their...

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Ofcom aims to tackle mid-contract broadband price rises

Thursday, January 3rd 2013

Ofcom has announced the launch of a consultation that aims to investigate ways to protect consumers from price hikes during broadband, home phone and mobile contracts. The regulator's proposed solution is to allow customers...

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KC says 'simple solution' will cut broadband faults

Thursday, December 27th 2012

KC claims to have come up with a simple and innovative solution to the problem of broadband and home phone faults caused by copper cables coming into contact with damp brickwork. The east Yorkshire-based internet service provider...

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