SHS runs out of Freeview HD boxes amid high demand
The Switchover Help Scheme (SHS), a body established to help elderly and disabled people make the move to digital TV, has run out of Freeview HD boxes.
In a statement, the organisation revealed it has had no stock of the set-top boxes since this summer and admitted it has been surprised by the level of consumer demand.
Viewers in Northern Ireland, which this week became the final UK region to complete the digital switchover, can use the Freeview HD box to pick up RTE channels and TG4.
New supplies of the high-definition box are set to arrive in the coming fortnight, after which people who have already made orders will start receiving their devices.
Some customers who requested Freeview HD access chose to accept a standard box in the meantime, with the SHS promising to re-contact these people shortly to arrange an appointment for their replacement box to be installed.
"The Switchover Help Scheme is working very hard to install everyone's equipment as soon as we can and we are aiming to serve nearly everyone who's already applied by the end of the year," the organisation explained.