Sky names LivePerson its online business partner of the yearTuesday, November 24th 2009 LivePerson has been named the online business partner of the year of broadband provider Sky. Broadband provider Sky has named LivePerson its online business partner of the year. The company, which also offers digital TV and home phone services, gave the award to the online engagement solutions provider during its annual Shine Sky Awards ceremony in Wales. It has been claimed that LivePerson is responsible for boosting Sky's online services and helping to improve its conversion rates. Sky's director of customer growth and sales, John Orriss, said the company was "pleased" to praise the company. "The LivePerson programme is key to our efforts to continually optimise customer journeys and online conversion and as such this award is well deserved," he added. In its trading update for the three months ended September 30th, Sky revealed that its customer growth accelerated over the period with net additions of 94,000. The company claimed the figure means its services are now used by over 9.5 million households in the UK.
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BT's proposal to open its underground network of ducts to rival broadband providers has been welcomed by the Conservatives. As demand for BT's digital TV services grow, so does the desire for increased advertising. On-screen captions are set to be used to remind households in Scotland to prepare for the digital TV switchover. | Fibre optic broadband services could be installed in the Teesdale area by 2011, according to reports. A research charity is providing households in Swindon with advice on the digital TV switchover. The number of people using fibre optic broadband services across the world is rising quickly, according to new figures. |
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