Switching process 'should be simplified'The process of switching from one broadband and home phone provider to another should be made easier, according to the Communications Consumer Panel. Ofcom should aim to improve the service offered to those switching their broadband provider, it has been claimed.
Responding to the regulator's proposals to change rules on the mis-selling of fixed-line telephone services, the Communications Consumer Panel also believes the way people switch should be made quicker and easier.
In a letter to Ofcom, the panel's chair Anna Bradley said the body should give the green light to "a single process" for changing to a different home phone, digital TV and broadband providers.
She added: "We would like to see Ofcom develop a strategy to move to a single switching process as soon as possible."
Recent research by the Communications Consumer Panel found that almost three-quarters of people believe they could not live without home broadband access. |
Broadband provider BT has recognised the efforts of youngsters across the UK to get more people online. Broadband provider BT has cut the price of its internet and home phone packages. revealed. Consumers in the UK that regularly used broadband services have been urged to make sure they IT security is up to scratch. | The Conservative Party has revealed plans to use fibre optic broadband to boost the economy. A new trial which will see fibre optic broadband services delivered using telegraph poles is to be launched by Virgin Media. Fibre optic broadband provider Virgin Media has commissioned an artwork to celebrate the availability of internet services in the UK. |
| |
Copyright © 2005-2010 Cable.co.uk. All rights reserved.
