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  • Superfast unlimited fibre optic broadband
  • TiVo® - the most advanced digital TV recorder
  • Exclusive online deals and offers

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Package DetailsBroadband
Speed
Digital
TV
Inclusive
Calls
Upfront
Cost
Monthly
Cost
100Mb Broadband and Inclusive Weekend Calls
Virgin Media
  • Up to 100Mb unlimited broadband
  • Unlimited weekend calls
  • Virgin Media Super Hub
  • Exclusive £5 for the first 3 months
  • Free Installation

Exclusive £5 for the first 3 months & Free Installation

100Mb
up to
not
included
Yes
weekend
Free
save £49.95
£5
£20.50 after 3 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £33.91
  • First year cost: £391.38
  • Lifetime cost: £610.32
  • Contract length: 18
Price details
50Mb Broadband & Inclusive Weekend Calls
Virgin Media
  • Up to 50Mb fibre optic broadband
  • Unlimited download allowance
  • Free weekend calls
  • Exclusive 12 months half price
  • Free Installation

Exclusive 12 months half price & Free Installation

50Mb
up to
not
included
Yes
weekend
Free
save £49.95
£7.75
£15.50 after 12 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £26.32
  • First year cost: £284.88
  • Lifetime cost: £473.82
  • Contract length: 18
Price details
Big Easy Bundle, 50Mb Broadband, TV and Calls
Virgin Media
  • Up to 50Mb fibre optic broadband
  • 69 TV channels & TiVo box
  • Unlimited weekend calls
  • £5 off for 12 months
  • Free Installation
  • Order online for a further £30 off

£5 off for 12 months, Free Installation & Order online for a further £30 off

50Mb
up to
69
channels
Yes
weekend
Free
save £49.95
£15
£20 after 12 mthsprice details+ £15.99 line rental18 month contract
More
  • Upfront cost: Free
  • Average monthly: £30.99
  • First year cost: £341.88
  • Lifetime cost: £557.82
  • Contract length: 18
Price details
50Mb Student Broadband & Phone
Virgin Media
  • Shorter 9 Month Contract
  • Up to 50Mb Unlimited Broadband
  • Free Weekend Calls

    50Mb
    up to
    not
    included
    Yes
    weekend
    £49.95
    one-off-fee
    £15.50
    per monthprice details+ £15.99 line rental9 month contract
    More
    • Upfront cost: £49.95
    • Average monthly: Not applicable
    • First year cost: £427.83
    • Lifetime cost: £333.36
    • Contract length: 9
    Price details
    Big Bang Bundle, 100Mb Broadband, TV and Calls
    Virgin Media
    • Up to 100Mb fibre optic broadband
    • 142 digital TV channels + TiVo
    • Unlimited weekend calls
    • £10 off for 12 months
    • Free Installation
    • Order online for a further £60 off

    £10 off for 12 months, Free Installation & Order online for a further £60 off

    100Mb
    up to
    142
    channels
    Yes
    weekend
    Free
    save £49.95
    £20
    £30 after 12 mthsprice details+ £15.99 line rental18 month contract
    More
    • Upfront cost: Free
    • Average monthly: £35.99
    • First year cost: £371.88
    • Lifetime cost: £647.82
    • Contract length: 18
    Price details
    100Mb Student Broadband & Phone
    Virgin Media
    • Shorter 9 Month Contract
    • Up to 100Mb Fibre Optic Broadband
    • Unlimited Weekend Calls

      100Mb
      up to
      not
      included
      Yes
      weekend
      £49.95
      one-off-fee
      £20.50
      per monthprice details+ £15.99 line rental9 month contract
      More
      • Upfront cost: £49.95
      • Average monthly: Not applicable
      • First year cost: £487.83
      • Lifetime cost: £378.36
      • Contract length: 9
      Price details
      152Mb Broadband, TV M+ and Inclusive Weekend Calls
      Virgin Media
      • Up to 152Mb unlimited broadband
      • 142 TV channels + TiVo
      • Unlimited weekend UK calls
      • £15 off for 12 months
      • Free Installation
      • Order online for a further £60 off

      £15 off for 12 months, Free Installation & Order online for a further £60 off

      152Mb
      up to
      142
      channels
      Yes
      weekend
      Free
      save £49.95
      £22.50
      £37.50 after 12 mthsprice details+ £15.99 line rental18 month contract
      More
      • Upfront cost: Free
      • Average monthly: £40.16
      • First year cost: £401.88
      • Lifetime cost: £722.82
      • Contract length: 18
      Price details
      152Mb Broadband and Inclusive Weekend Calls
      Virgin Media
      • Up to 152Mb unlimited broadband
      • Free super-fast wireless router
      • Unlimited weekend calls
      • £5.50 off for 12 Months
      • Free Installation

      £5.50 off for 12 Months & Free Installation

      152Mb
      up to
      not
      included
      Yes
      weekend
      Free
      save £49.95
      £22.50
      £28 after 12 mthsprice details+ £15.99 line rental18 month contract
      More
      • Upfront cost: Free
      • Average monthly: £40.32
      • First year cost: £461.88
      • Lifetime cost: £725.82
      • Contract length: 18
      Price details
      21

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      What you need to know

      • Prices last checked and verified 21st August 2014
      • Broadband speeds may vary
      • Monthly costs exclude line rental unless indicated
      • All prices are inclusive of VAT except business packages
      • You should have the right to cancel without penalty if your provider increases charges during the minimum term of your contract

      Why choose Virgin Media?

      Virgin Media is the UK’s biggest cable operator, with a network that can reach more than half of all homes. As a Virgin Media customer you could browse the web using the UK’s fastest fibre optic network at speeds up to 152Mbps, and you can enjoy a wealth of great cable TV entertainment across up to 257 channels, and have it powered by the UK’s most advanced set-top box, the Virgin Media TiVo.

      You get all of this as standard:

      • Award winning customer service
      • Uncapped downloads
      • Free Virgin Media Super Hub wireless router
      • Inclusive Virgin Media Security, email & PC Health Check software
      • HD channels at no extra cost
      • Free catch-up TV and TV on-demand service with all TV packages
      • Free set-top box & Super Hub repairs for as long as you're a customer
      • Inclusive calls to landlines & Virgin mobiles with all telephone packages
      • No need to take a landline if you don’t want one
      • No hidden charges

      Officially the UK’s fastest broadband

      If you’re looking for the UK’s fastest broadband you can only get it from Virgin Media. In some areas it’s now available at up to 152Mbps, which leaves the competition standing – including the other leading fibre optic broadband providers. If you don’t need the fastest option, or you’re just looking for a cheaper alternative you can also choose from a basic up to 30Mbps or an intermediate up to 60Mbps packages.

      With fibre optic broadband from Virgin you can download as much as you like each month thanks to uncapped downloads which come as standard across all packages and bundles. And Virgin Media is the only UK fixed-line broadband provider that doesn’t insist that you take a landline if you don’t want one.

      When you sign up you’ll get an exclusive Virgin Media Super Hub. It’s based around the latest Wi-Fi technology and is one of the most advanced broadband routers offered by any of the UK’s main providers.

      The Super Hub can support up to 4 wired and up to 20 wireless connections at the same time, making it ideal for large families and shared houses. And because it’s been designed to be “future-proof” you won’t have to replace it when your broadband speed increases in the years to come.

      Up to 257 TV channels with the UK’s most advanced set-top box

      To get digital TV from Virgin you don’t need a bulky satellite dish, or even an old-fashioned TV aerial on your roof - everything is carried into your home via cable. You can enjoy up to channels, including many of Sky’s most popular channels – but unlike Sky you don’t have to pay extra to watch in HD.

      At the heart of Virgin’s cable TV service is the revolutionary Virgin Media TiVo, which is the most advanced digital TV recorder ever offered to UK consumers. It’s HD ready as standard (just like all Virgin Media set-top boxes) and it can record up to 3 channels at a time, more than either the Sky+ or Vision+ boxes.

      Your TiVo will learn what you like to watch and then automatically record new shows that you might otherwise have missed. And if there’s a particular genre, actor or director that you just can’t get enough of you can tell your TiVo to automatically record any future programmes that they feature in.

      Unlike some other providers there’s also no need to worry if anything goes wrong with your set-top box, as you’ll automatically qualify for free repairs for as long as you remain a cable TV customer.

      Unmissable on-demand content for all TV customers

      Whether you choose the TiVo or the more basic V HD set-top box you’ll still be able to access great on-demand content whenever you like. Catch-up TV is free across all packages and it brings you the most popular programmes from the last week on the BBC iPlayer, ITV Net Player, 4oD and 5 Demand.

      You’ll also get access to at least 2,200 hours of classic UK and US TV series with the free TV on-demand service – and if you choose a more complete TV package you’ll get access to up to an extra 1,300 hours.

      Compare Virgin Media packages →

      Virgin Media Reviews

      2/5 from 36 reviews
      Sandra strong
      23/05/2014

      Up to 2009 we had an L package and then in December 2009 you up graded

      It to XL without our consent, that works out to over £1000.+ ( 15.45 a month )that you stole from us! it has taken 5 years to work out why it has gone up so much, we are both dyslexic and when you receive a bill you pay what it is telling you to pay,

      We did not give you permission , you did NOT have our consent to up grade , I will be looking at other companies to move to as I fell that you have stole and won't pay back anything, in the laws eyes that is THEFT,

      Robin Hillum
      18/01/2014

      Well for starters I decided to go to Plus net, anyway Virgin connect me and offer me a package for the same price reducing my monthly spend by £15. Anyway now here's the con, the price they agreed was in fact a promotional price so it's now £35, that's the first one ,,,Secondly and I'm suppose to be on 60 Mb however when using this website speed test, the average download speed is 4 Mb, in the evenings, it's terrible, making Youtube and Facebook a real painful experience..

      Arthur
      13/11/2013

      Been with Virgin for 18 months. 90% of the time I get 30meg download speed. Service is excellent. Had one problem but technicians turned up within 24 hours and fixed it. When I changed address everything was set up by email and switchover done when promised. Main reason I left BT to join Virgin is that VIrgin provide me with 30meg BB without making me pay £15 a month for a phone number I do not want, so £23.50 pm for 30meg unlimited is the best deal going and with excellent service. Only complaint, no email option to report problems, which has to be done using a premium rate phone number.

      Yannis
      16/10/2013

      By far the worst company of any kind. I work from home so it important for me to have a reliable internet connection. I was a customer for about 7 years.

      I called them to ask for my MAC as I was thinking about trying another broadband supplier. They said they were going to email me the MAC the same day. Two hours after the phone call, I had no internet connection. I spent hours on the phone talking to them trying to solve the problem. They were trying to convince me that having a problem two hours after I asked for the MAC, was a coincidence. Typical responses during the problem solving session were "we are dealing with the problem, we need to talk to our technicians, we will get back to you in 10 mins". One hour later, no news from them. I called them up and the guys that were supposed to call me back were dealing with other complaints.

      Needless to say they did not send the MAC the same day. Next day I called them and demanded the MAC over the phone. They gave me the code but they also said they had emailed it to me. Of course I never received an email from them.

      All that trouble and I had not even passed my MAC to another supplier.

      Also not forgetting the times they could not resolve issues in a timely manner in the past.

      They are incompetent, liars and unprofessional. I hope they go out of business soon.

      Glyn Radcliffe-Brine
      11/10/2013

      I've just read the pros and cons. The problem is that there is one con missing.

      Virgin Broadband in Guildford is like an Alfa Romeo car - When it works, it's great. Unfortunately, it's also like an Alfa Romeo car in that when you start out on your journey, you don't know whether you will actually make it to your destination because the blasted thing is likely to break down.

      As I write this, I don't know whether I'll be able to post the review as I have constant breaks in service. This has been happening now continuously for the last 5 months. Whenever I contact Virgin they confirm that it's not something at my end, and usually tell me that "work is going on in my area". They usually promise to fix it soon and to call me back in a few hours to confirm that all is OK. They NEVER actually call back, and the only way I know that the broadband is working it by trying it.

      What's particularly frustrating is that BT Infinity is installed at Guildford, and for the last few months a Huawei box has been sitting (apparently installed) about 50m from my house. Does BT admit that it's one of theirs? NO.

      The moment that BT come clean and let me have a connection, I shall be gone from Virgin, regardless of the cost as an unreliable broadband connection is of no use to me whatsoever.

      Dylan Drake
      31/08/2013

      The Speed Here in Gosport, Hampshire is fast i normally get over 103Mbit download and about 9.5Mbit Upload when i test on a decent server on speedtest.net etc

      the service has been very reliable and has only cut out a very few times in years and normally only for a few minutes

      Highly Recommended and you can have it without the useless landline that other companies insist you need but apart from ADSL and SDSL you do not techniqually need a phone line for any fibre connection but only virgin gives you the option to not have such an old copper phone line

      Paul Geoghegan
      18/03/2013

      I can only add comments based on my own experience but I must say I am surprised by some of the negative reviews.

      I was on 10mbts and called to see when the much advertised free increase was due in my area. It turned out to be very immanent.

      I was happy with the results I was getting with 10mbts but the affect of going upto 30mbts (that's what I was put onto) is fantastic. When I check with broadband speed checker I am regularly getting 29 - 30 mbts download speeds. Even on wifi I am getting 12mbts download speed!

      Opening a website is pretty much instantaneous.

      It does not vary through the day.

      My experience with technical help has been good without any problems and when an engineer has come out I have found them to be fine.

      Not sure why all the complaints.

      Maybe better if, like me, you live in a leafy suburb of London?

      My street was first cabled way back pre Virgin, must have been in the 1990's and therefore I doubt whether we have the very latest cable, but it seems to work fine.

      Mark
      13/06/2010

      I've been with VM since they tookover from Telewest (and previously with United Artisits!) so i've been a cable customer for about 15 years in two seperate properties. I have had little to no problems with any of them but my recent experience with VM has been excellent. I have a 20mb broadband, phone and V+ box tv package. The V+ was a little flakey to say the least when it first came out, but recently I had them change it to the latest model (no charge and no quibbles) and all is absolutley fine there. I called their customer support team recently to upgrade from 10mb to 20mb broadband as I felt I was paying too much for the 10mb now, they immediatly put me on the latest 20mb package for the same price I was paying for 10mb. It's worth saying that I have not really had to call out any engineers to solve problems over the years, infact I've probebley only seen 4 of them in 15 years, so I have little expreince with booking time slots etc. Personally my exprience with VM has been fine and I would look to use them if possible when we move again.

      Shaun
      09/06/2010

      Only have broadband. Want to down size but as the press button five system knows what you want there is never anyone available to take your call. I've wasted so much money phoning the 1111 number that i've taken to calling 789-0 just to try to talk to someone who realy doesn't listen. I have an o2 fone and they called me to take more packages which I didn't want. I also slipped up when I said I was considering coming back to V mob. Went for shower only to find 2 missed calls when I emerged from shower. Guess who from. Sorry, don't mean to preach to the chior.

      ZERO rating becoming the norm.

      Have emailed Watchdog. Please help

      us Dom.

      Abey
      02/06/2010

      My TV was not working and Virgin booked an Engineer to 3 days later between 12 & 4. I had very important and urgent work on that day and requested to make as early as possible between 12 & 4. I waited till 4. Called Virgin about 5 times and it is 5 pm now but still the Engineer is not here. He has my telephone number but never cared to call. I called Virgin to discontinue all my services but their computer system is not working I have to call tomorrow. What a nice Company. Star rating zero.

      See more reviews →

      Average broadband speed tests

      Below are the average broadband speed tests performed by Virgin Media customers on Cable.co.uk.

      Month
      Download Speed
      Upload Speed
      Total Tests
      Aug 2014
      35.3Mbps
      5.1Mbps
      3075
      Jul 2014
      35.6Mbps
      4.8Mbps
      4882
      Jun 2014
      35.9Mbps
      4.7Mbps
      5012
      May 2014
      34.4Mbps
      4.4Mbps
      4618
      Apr 2014
      33.9Mbps
      3.8Mbps
      4960
      Mar 2014
      31.2Mbps
      3.6Mbps
      6021
      Feb 2014
      28.1Mbps
      3.3Mbps
      4623
      Jan 2014
      28.9Mbps
      3.3Mbps
      4274
      Dec 2013
      28.3Mbps
      3.1Mbps
      4239
      Nov 2013
      28.7Mbps
      3.2Mbps
      4522
      Oct 2013
      28.6Mbps
      3.2Mbps
      5174
      Sep 2013
      28Mbps
      3.3Mbps
      8913
      Aug 2013
      29.8Mbps
      3.6Mbps
      3133

      About Virgin Media

      Virgin Media is one of the most well known names in the UK broadband, TV and phone business, and the foremost provider of fibre optic broadband to UK consumers. With the addition of the Virgin Mobile brand they have become the only true “quad-play” provider in the UK.

      Virgin offers its fibre optic broadband, cable TV and home phone services via its own cable network. This means that Virgin customers don’t need a BT land line to subscribe to cable products, and they can have all charges including their line rental on a single monthly bill.

      Each of Virgin Media’s individual services have their own strengths and many of its 10,000,000 customers will just subscribe to one or two while others enjoy maximum convenience and value for money by opting for triple bundles of broadband, TV and phone.

      Virgin Media Broadband

      Virgin fibre optic broadband is amongst the fastest broadband services in the UK. In some areas it is available at up to 100Mb, while other more widely available packages have download speeds of between 30Mb to 60Mb. All of their fibre optic broadband packages include an unlimited monthly download allowance.

      Virgin Media is widely celebrated for delivering actual “real world” broadband speeds much closer to the advertised “up to” speed than any other UK provider. This is partly due to these services across a dedicated fibre optic network which can maintain much higher speeds than any other broadband technology.

      Videogamers can battle online via Xbox, PS3 or Wii with little or no lag time, making for a much more enjoyable online gaming experience. Virgin Media broadband also lets users stream movies and TV programmes at a much faster rate than any other broadband provider thus removing the annoying delays caused by buffering.

      When customers subscribe to Virgin Media broadband they automatically qualify for free PC security software and a free Virgin wireless router. Subscribers to up to 10Mb Virgin broadband Size L and their National Broadband packages receive a standard wireless router, while subscribers to any of the faster packages qualify for a free super-fast wireless router which is designed to handle data transfer rates of above 100Mb for when broadband services at that speed become available in the UK.

      Virgin Media TV

      Virgin Media offers three different TV packages, each of which is available as a TV only package or as part of a bundle with broadband and home phone.

      TV Size M+ is the most basic package. It features 75+ channels including the full Freeview selection plus Sky 1, Sky Living, The Discovery Channel and British Eurosport.

      TV Size L has an impressive 115+ channels including all of those found in TV M+ plus Cartoon Network, Comedy Central, Discovery Science, SyFy and more.

      TV Size XL has 175+ digital TV channels of digital TV. As you’d expect you get all of the great channels found in TV Size L along with a wide range of subscription favourites including Bio, Cartoon Network Too, Comedy Central Extra, Disney XD, ESPN, FX, History, Kerrang! and dozens more.

      When you subscribe to one of these TV services in most cases you’ll receive a TiVo box. This set-top box offers fantastic flexibility as it can record three shows at a time, automatically record new programmes based on your previous watching habits and can even schedule a recording for up to 7 days into the past!

      Virgin Media phone

      There is also a range of Virgin Media phone services that can be taken as part of a bundle or on their own. With a phone service from Virgin you can avoid paying line rental to BT and enjoy some great money saving perks.

      Phone Size M is only offered in bundles. Subscribing to this service, also known as Talk Weekends, gives you unlimited weekend calls to UK land lines and Virgin mobiles.

      Phone Size L is available either as part of a bundle or as a standalone service. Phone L, or Talk Evening & Weekends, gives you unlimited calls to land lines and Virgin mobiles at evenings and weekends.

      Phone Size XL, or Talk Unlimited, is also available as part of a bundle or as a standalone service. As the name suggests it gives you unlimited inclusive calls to landlines and Virgin mobiles all day, every day.

      Virgin Media History

      Virgin Media’s UK cable network was previously owned and operated by Telewest and NTL. After these two companies merged in 2007 they were incorporated into the Virgin Media brand alongside Virgin Mobile.

      The company has since continued to go from strength-to-strength, undertaking a massive programme of cable rollout and launching the groundbreaking Virgin Broadband 100Mb.

      Compare Virgin Media packages →