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    16 packages

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    Virgin Media
    £4 for 3 months30Mb Broadband & Inclusive Weekend Calls
    • Up to 30Mb fibre optic broadband
    • Unlimited download allowance
    • Free weekend calls
    £4 FOR 3 MONTHS
    30Mb
    up to
    not
    included
    Yes
    weekend
    Free
    save £49.95
    £4
    £14.50 after 3 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    £5 for 3 months60Mb Broadband and Inclusive Weekend Calls
    • Up to 60Mb unlimited broadband
    • Unlimited weekend calls
    • Virgin Media Super Hub
    £5 FOR 3 MONTHS
    60Mb
    up to
    not
    included
    Yes
    weekend
    Free
    save £49.95
    £5
    £18.50 after 3 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    6 Months 1/2 PriceStarter Bundle, V HD, 30Mb Broadband, TV and Calls
    • Up to 30Mb fibre optic broadband
    • 75+ TV channels & V HD box
    • Unlimited weekend calls
    6 MONTHS 1/2 PRICE
    30Mb
    up to
    75+
    channels
    Yes
    weekend
    Free
    save £49.95
    £10
    £20 after 6 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    6 Months 1/2 PriceEssential Collection 30Mb Broadband, TV and Calls
    • Up to 30Mb fibre optic broadband
    • 75+ digital TV channels + TiVo
    • Unlimited weekend calls
    6 MONTHS 1/2 PRICE
    30Mb
    up to
    75+
    channels
    Yes
    weekend
    Free
    save £49.95
    £12.50
    £25 after 6 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    6 Months 1/2 Price100Mb Broadband and Inclusive Weekend Calls
    • Up to 100Mb unlimited broadband
    • Free super-fast wireless router
    • Unlimited weekend calls
    6 MONTHS 1/2 PRICE
    100Mb
    up to
    not
    included
    Yes
    weekend
    Free
    save £49.95
    £12.75
    £25.50 after 6 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    6 Months 1/2 Price60Mb Broadband, TV M+ and Inclusive Weekend Calls
    • Up to 60Mb unlimited broadband
    • Over 75+ TV channels + TiVo
    • Unlimited weekend UK calls
    6 MONTHS 1/2 PRICE
    60Mb
    up to
    75+
    channels
    Yes
    weekend
    Free
    save £49.95
    £15
    £30 after 6 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    6 Months 1/2 Price30Mb Broadband, TV L and Weekend Calls
    • Up to 30Mb fibre optic broadband
    • 115+ TV Channels + TiVo 500GB
    • Unlimited weekend calls
    6 MONTHS 1/2 PRICE
    30Mb
    up to
    115+
    channels
    Yes
    weekend
    Free
    save £49.95
    £16.25
    £32.50 after 6 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    Virgin Media
    6 Months 1/2 Price100Mb Broadband, TV M+ and Inclusive Weekend Calls
    • Up to 100Mb unlimited broadband
    • Over 75+ TV channels + TiVo
    • Unlimited weekend UK calls
    6 MONTHS 1/2 PRICE
    100Mb
    up to
    75+
    channels
    Yes
    weekend
    Free
    save £49.95
    £18.62
    £37.25 after 6 mths+ £13.90
    line rental
    18 month contract
    See Deal
    0845 528 0575
    16

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    Average monthly cost explaination

    This figure allows you to compare packages in terms of an average monthly cost.

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    We calculate the average monthy cost by taking the monthly cost, discounts, upfront fees plus line rental and dividing it by the length of the contract. Simple.

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    Prices last checked and verified 15 May 2012. Monthly cost exclude line rental unless indicated. All prices are inclusive of VAT except business packages. See assumptions & limitations

    About Virgin Media

    Virgin Media is one of the most well known names in the UK broadband, TV and phone business, and the foremost provider of fibre optic broadband to UK consumers. With the addition of the Virgin Mobile brand they have become the only true “quad-play” provider in the UK.

    Virgin offers its fibre optic broadband, cable TV and home phone services via its own cable network. This means that Virgin customers don’t need a BT land line to subscribe to cable products, and they can have all charges including their line rental on a single monthly bill.

    Each of Virgin Media’s individual services have their own strengths and many of its 10,000,000 customers will just subscribe to one or two while others enjoy maximum convenience and value for money by opting for triple bundles of broadband, TV and phone.

    Virgin Media Broadband

    Virgin fibre optic broadband is amongst the fastest broadband services in the UK. In some areas it is available at up to 100Mb, while other more widely available packages have download speeds of between 30Mb to 60Mb. All of their fibre optic broadband packages include an unlimited monthly download allowance.

    Virgin Media is widely celebrated for delivering actual “real world” broadband speeds much closer to the advertised “up to” speed than any other UK provider. This is partly due to these services across a dedicated fibre optic network which can maintain much higher speeds than any other broadband technology.

    Videogamers can battle online via Xbox, PS3 or Wii with little or no lag time, making for a much more enjoyable online gaming experience. Virgin Media broadband also lets users stream movies and TV programmes at a much faster rate than any other broadband provider thus removing the annoying delays caused by buffering.

    When customers subscribe to Virgin Media broadband they automatically qualify for free PC security software and a free Virgin wireless router. Subscribers to up to 10Mb Virgin broadband Size L and their National Broadband packages receive a standard wireless router, while subscribers to any of the faster packages qualify for a free super-fast wireless router which is designed to handle data transfer rates of above 100Mb for when broadband services at that speed become available in the UK.

    Virgin Media TV

    Virgin Media offers three different TV packages, each of which is available as a TV only package or as part of a bundle with broadband and home phone.

    TV Size M+ is the most basic package. It features 75+ channels including the full Freeview selection plus Sky 1, Sky Living, The Discovery Channel and British Eurosport.

    TV Size L has an impressive 115+ channels including all of those found in TV M+ plus Cartoon Network, Comedy Central, Discovery Science, SyFy and more.

    TV Size XL has 175+ digital TV channels of digital TV. As you’d expect you get all of the great channels found in TV Size L along with a wide range of subscription favourites including Bio, Cartoon Network Too, Comedy Central Extra, Disney XD, ESPN, FX, History, Kerrang! and dozens more.

    When you subscribe to one of these TV services in most cases you’ll receive a TiVo box. This set-top box offers fantastic flexibility as it can record three shows at a time, automatically record new programmes based on your previous watching habits and can even schedule a recording for up to 7 days into the past!

    Virgin Media phone

    There is also a range of Virgin Media phone services that can be taken as part of a bundle or on their own. With a phone service from Virgin you can avoid paying line rental to BT and enjoy some great money saving perks.

    Phone Size M is only offered in bundles. Subscribing to this service, also known as Talk Weekends, gives you unlimited weekend calls to UK land lines and Virgin mobiles.

    Phone Size L is available either as part of a bundle or as a standalone service. Phone L, or Talk Evening & Weekends, gives you unlimited calls to land lines and Virgin mobiles at evenings and weekends.

    Phone Size XL, or Talk Unlimited, is also available as part of a bundle or as a standalone service. As the name suggests it gives you unlimited inclusive calls to landlines and Virgin mobiles all day, every day.

    Virgin Media History

    Virgin Media’s UK cable network was previously owned and operated by Telewest and NTL. After these two companies merged in 2007 they were incorporated into the Virgin Media brand alongside Virgin Mobile.

    The company has since continued to go from strength-to-strength, undertaking a massive programme of cable rollout and launching the groundbreaking Virgin Broadband 100Mb.

    Virgin Media Reviews

    2/5 from 29 reviews
    Mark
    13/06/2010

    I've been with VM since they tookover from Telewest (and previously with United Artisits!) so i've been a cable customer for about 15 years in two seperate properties. I have had little to no problems with any of them but my recent experience with VM has been excellent. I have a 20mb broadband, phone and V+ box tv package. The V+ was a little flakey to say the least when it first came out, but recently I had them change it to the latest model (no charge and no quibbles) and all is absolutley fine there. I called their customer support team recently to upgrade from 10mb to 20mb broadband as I felt I was paying too much for the 10mb now, they immediatly put me on the latest 20mb package for the same price I was paying for 10mb. It's worth saying that I have not really had to call out any engineers to solve problems over the years, infact I've probebley only seen 4 of them in 15 years, so I have little expreince with booking time slots etc. Personally my exprience with VM has been fine and I would look to use them if possible when we move again.

    Shaun
    09/06/2010

    Only have broadband. Want to down size but as the press button five system knows what you want there is never anyone available to take your call. I've wasted so much money phoning the 1111 number that i've taken to calling 789-0 just to try to talk to someone who realy doesn't listen. I have an o2 fone and they called me to take more packages which I didn't want. I also slipped up when I said I was considering coming back to V mob. Went for shower only to find 2 missed calls when I emerged from shower. Guess who from. Sorry, don't mean to preach to the chior.

    ZERO rating becoming the norm.

    Have emailed Watchdog. Please help

    us Dom.

    Abey
    02/06/2010

    My TV was not working and Virgin booked an Engineer to 3 days later between 12 & 4. I had very important and urgent work on that day and requested to make as early as possible between 12 & 4. I waited till 4. Called Virgin about 5 times and it is 5 pm now but still the Engineer is not here. He has my telephone number but never cared to call. I called Virgin to discontinue all my services but their computer system is not working I have to call tomorrow. What a nice Company. Star rating zero.

    john lindley
    24/05/2010

    Totally exhausted with Virgin.

    Problem after problem over the last few years.

    The latest is that i have been without tv / internet for the last nine days. The original engineer told me that he had fixed the problem however the external cable around the house needed replacing.

    I was then given an appointment nine days down the line as they needed permission from the council to dig up the rd. I told them of what the original engineer said however was told it was definitely the underground cable. Nine days on today and they checked the cable around the house after digging up the rd to find that it needed replacing. Fancy that ! Great when your daughter is studying and needs the internet for her homework. However finally fixed today however they have now disconnected the home phone which is great when i am registered disabled. Fantastic job.

    The engineers are all excellent, polite and superb at there jobs however the problem lies with managing the jobs and the passing of correct information.

    john thompson
    22/05/2010

    after 2 visits from your engineers to sort out a fault with my broadband with a week loss of service my emails no longer work not a very good service is it ? as for star rating FORGET IT !

    Bev
    22/04/2010

    We were with Virgin for 4 years and in that space of time we seemed to be paying more for a lot less than new customers were getting. They offered a free upgrade for a month and then charged us for that upgrade. When we called to complain we also mentioned that the deals on their website were cheaper (we were paying £20 a month for a 'large' broadband package which was less than 2mb when tested), so to make it cheaper they took away our tv package which we were paying for! And we didn't ask them to do that. Customer service is terrible, if you want to get anywhere I suggest you call to cancel!

    Elaine
    21/04/2010

    Decided I'd had enough of Sky and cancelled subscription. Now I've just read all the bad reviews for Virgin. Where can I go now? Someone from Virgin is calling me back in the morning. Not sure if I've done the right thing.

    LTC Cooper
    20/04/2010

    I feel as an existing customer I get a raw deal. Every month it seems the price of my package goes up. I am now paying circa £50 a month I could get a gold plated pig from sky for that. I'm going to change, had enough Virgin is not good value.

    rob hustler
    16/04/2010

    Will Virgin be showing the new MSK channel, Sky have it for free and it is the only channel showing Australian Rugby League in this country. If not I wil be changing to a sky digi box very soon.

    D A Liyanage
    02/04/2010

    I agree with some of comments made by existing customers. Service is getting worse and worse for old customers. Yesterday I telephoned the service number all what I got was string of Advertising which I don't need. Finally I managed to talk to some one who promised to telephone me back but never did. They say that they record these messages, if so please let me what happened to my request as some of the channels are not working.

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