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Cable.co.uk's annual Broadband Awards – 2015 winners announced

  • 6,000 UK broadband users interviewed to find winners in categories of Best Customer Service, Best Reliability, Best Value, Best Equipment and overall Best Broadband Provider
  • Virgin Media and Plusnet come out on top, scooping a massive five awards each
  • Plusnet scoops customer-voted top gong – Best Broadband Provider of 2015
  • 10 further awards selected by Cable.co.uk's panel of experts

16 November 2015: Broadband, TV and mobile comparison site Cable.co.uk has announced the winners of its first annual broadband awards.

Chosen by over 6,000 UK broadband customers and a panel of in-house experts, the fifteen awards seek to recognise and reward the broadband providers that have exhibited the greatest excellence in their field across the given year.

Plusnet and Virgin Media scooped the lion's share with a stupendous five awards each, Plusnet claiming the title of Best Broadband Provider, thanks to its customers awarding it the highest average marks overall. Other winners include Sky (Best Broadband and Phone Package) and Zen Internet (Best Business Broadband).

Commenting on the awards, Cable.co.uk's consumer telecoms expert, Dan Howdle said: "We are deeply honoured to be a part of an industry that makes differences to people's lives in such a broad range of ways, from simple entertainment to lifesaving connectivity.

"In these, our first annual broadband awards, I would like to congratulate all of our well-deserved winners. Each has shown true excellence in its category, pushing ever-higher both the standards, and the expectations of a data-hungry British public."

For details of the winners see below. For more information and descriptions of each category visit our broadband awards.

2015 Cable.co.uk Broadband Awards winners in full

  • Best Provider (as voted by consumers) – Plusnet
  • Best Equipment (as voted by consumers) – Virgin Media
  • Best Customer Service (as voted by consumers) – Plusnet
  • Best Reliability (as voted by consumers) – Plusnet
  • Best Value (as voted by consumers) – Plusnet
  • Fastest Widely Available Broadband (as voted by Cable.co.uk) – Virgin Media
  • Best Broadband and Phone (as voted by Cable.co.uk) – Sky
  • Best Broadband-only (as voted by Cable.co.uk) – Virgin Media
  • Best Inclusive Calls (as voted by Cable.co.uk) – Plusnet
  • Best Bundle – broadband, TV and phone (as voted by Cable.co.uk) – Virgin Media's Big Daddy
  • Best Business Broadband (as voted by Cable.co.uk) – Zen Internet
  • Best Website (as voted by Cable.co.uk) – Virgin Media
  • Extra Mile (as voted by Cable.co.uk) – Vodafone
  • Rising Star (as voted by Cable.co.uk) – Origin Broadband
  • Best Newcomer (as voted by Cable.co.uk) – SSE

Notes to editors

If using our research and/or commentary we would deeply appreciate a link either to this page or to https://www.cable.co.uk


What is Cable.co.uk?

Cable.co.uk is a broadband, TV and phone comparator, unique news source and consumer champion.

Dan Howdle has been plugged into the attitudes of UK broadband, TV and mobile customers for over two decades. Having spent 12 years at the coalface of consumer telecoms research, initiating and running projects both nationally and internationally on behalf of the biggest players in the industry. Dan is now Director of Communications and in-house consumer telecoms expert for Cable.co.uk.

An experienced broadcaster, commentator and writer who frequently appears on BBC TV and radio, ITV, Sky and in the national papers and their websites, Dan leads a team of journalists and communications folk who spend their days researching and reporting on problems faced by UK broadband, TV and mobile customers both on an individual and macro level.

Dan campaigns on many issues currently facing consumers of broadband, TV and mobile products in the UK. These include, but are not limited to: Rural broadband provision; mobile coverage; broadband, TV and mobile customer contract issues; broadband and mobile broadband speeds; switching and money-saving; infrastructural challenges; pricing, changes and structures; shifts in technology and the marketplace; telecoms regulation, policy and law; fines, adjudications and policy changes; mergers and closures of UK providers; annual financials and more.

Dan has advised Ofcom on issues surrounding service quality. He also administers and adjudicates the yearly Broadband Service Quality Awards and sits on the panel of judges for the Internet Service Providers Association annual awards.

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