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Cable.co.uk comments on Which? and OpenSignal's 4G mobile connection research

  • Consumer champion Which? and OpenSignal, a company specialising in mapping wireless coverage, have today released research revealing that 4G mobile connection varies wildly across the UK
  • The research compared 20 of the UK's biggest cities and found that Middlesborough was the best city for 4G access, with 83% availability
  • Bournemouth was the worst, with 68% availability
  • The average overall 4G availability across the UK was found to be 65%
  • Mobile users could only access 4G nearly two-thirds of the time

The full findings of the report will be available on OpenSignal's website from 00.01 on Wednesday 3 May 2017. Which? has issued an embargoed press release (jamie.clarke@which.co.uk 020 7770 7615 / 07970 132 811).

Commenting on the findings of Which? and OpenSignal's research, Dan Howdle, consumer telecoms analyst at Ofcom-accredited broadband advice site Cable.co.uk, says:

"The majority of this data came from people’s homes and places of work. With mobile signals generally poorer indoors, these figures are therefore likely to be lower than the actual geographical coverage or that advertised by providers. It is, however, a much better representation of the actual day-to-day experience of users than almost anything else.

“If you’re worried about getting poor signal and aren’t sure which provider to choose, it’s a good idea to ask neighbours and co-workers which network they’re on and what kind of service they get, and use their answers to make an informed choice.”

Notes to editors

OpenSignal partnered with Which? to examine 4G mobile performance in the UK. For this particular report, 535,415,861 datapoints were collected from 30,793 users between 1 December 2016 and 28 February 2017.

In return for using our commentary on UK telecoms issues, we would deeply appreciate a link to https://www.cable.co.uk.

If you require additional comment on this or any other telecoms story, please contact Lydia Stockdale lydia@cable.co.uk 07968 712 958.

Dan Howdle is available for radio, TV and additional press comment. On the weekend you can get him directly on 07582 155 385 or email him: dan@cable.co.uk. During the week, please reach out to Lydia Stockdale at the above email address.


What is Cable?

Cable is a broadband, TV and phone comparator, unique news source and consumer champion.

Dan Howdle has been plugged into the attitudes of UK broadband, TV and mobile customers for over two decades, running research fieldwork both nationally and internationally on behalf of the biggest players in the industry. Dan is now consumer telecoms analyst at Cable, as well as more formally operating in the role of its Director of Communications and Content.

An experienced broadcaster, commentator and writer, Dan has appeared on BBC TV and radio, ITV, Sky and in the national papers. Dan has advised Ofcom on issues surrounding service quality, administered Cable’s Broadband Service Quality Awards and sat on the panel of judges for the Internet Service Providers Association annual awards.

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