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Virgin Media to home movers: You’re damned if we do, and damned if we don’t

Wednesday, July 26th 2017

The explanation for how this works from Virgin Media’s own website reads thus: “If you decide to end part or all of your services with Virgin Media during a minimum period, then we’ll usually charge you an Early...

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Ask the expert: When should I consider switching my broadband provider?

Tuesday, July 25th 2017

People are funny. In an area of psychology called ‘behavioural economics’ (don’t let that put you off, it’s just the science of why we make irrational decisions), studies have found that we put a far greater value on...

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Ask the expert: Do I need a landline to get a broadband deal?

Monday, July 24th 2017

So why can’t we separate the two? The answer is tricky, so I’d like to split it into two parts. In the first part, I’m going to explain why most broadband deals demand a landline, and in the second what the options...

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TalkTalk’s growing debt pile: What it means if you’re a TalkTalk customer

Wednesday, January 11th 2017

Let’s start with the basics: Both the government and corporations (or public limited companies) issue bonds as a way of raising cash when they need to. Bonds are sold at a nominal value (£100), with a promise to pay a...

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The cost of line rental: Where the hell does the money go?

Thursday, December 1st 2016

In January of 2014 use of landlines was like the Leaning Tower of Pisa: Irrevocably tilted towards the older generation, but unlikely ever to fully collapse. 62% of those aged 16-45 never used their home phone. Over 60% of...

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Okay, so let's talk about today's Virgin TV V6 box announcement

Wednesday, November 30th 2016

The name conjures a powerful hatchback – simultaneously enough grunt to impress your mates with the odd wheel-spin down the Tesco car park, enough functionality to pop in afterwards and pick up the monthly shop. Perhaps this...

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Broadband connectivity alone will not persuade the last 20%

Thursday, March 12th 2015

We appear to have got stuck. Despite the overwhelming predominance of technology in society and our personal lives it is estimated that close to 20% of adults in the UK lack the digital skills to fully engage and participate in...

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Is social media better at distributing wealth than Governments?

Friday, February 13th 2015

There have been several heart-warming stories recently that involve the public donating at times large sums of money to individuals who need help. In the US, there was the story of James Robertson who walked 21 miles a day to...

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You can keep your landline – I just want my broadband, TV and mobile

Wednesday, February 11th 2015

Last week I found myself attending a roundtable event hosted by new broadband provider Relish which claims to be able to provide superfast broadband into your home without the wires, or more importantly without the need for a...

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Does the end of Google Glass mean the end of wearables? I don't think so

Friday, January 16th 2015

Google did a brave thing. Just one week after CES and at a time when the industry is beside itself with excitement over the possibilities of wearables, they have announced they are withdrawing their Glass products. It was only...

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