Post Office broadband
Better known as a purveyor of pensions and postage stamps, the Post Office also offers broadband and phone packages. If you’re looking for a cheap and simple broadband deal it might just be the provider for you.
What’s the best Post Office Broadband package?
Post Office Broadband is a budget broadband provider. If you’re looking for something simple and affordable, you’ve come to the right place. Post Office Broadband offers both standard broadband averaging 11Mbps, and two speeds of fibre broadband, averaging 36Mbps and 62Mbps.
Will I save money with a Post Office Broadband package?
Possibly. Post Office Broadband is one of the cheaper broadband providers on the market. If you’re switching from a premium provider, like BT or Virgin Media, you stand a good chance of saving some money.
As well as being cheap overall, Post Office Broadband occasionally comes out with deals and offers that reduce the price further. These are highlighted on the comparison table and change from time to time.
Does Post Office Broadband come with a home phone?
Yes. Unlimited Broadband comes with a weekend call package. This gives you unlimited calls to UK landlines at the weekend, from 6pm on Friday evening to 6am on Monday morning. You can also get an extra 10% off calls to the top ten numbers you call most often.
You can choose to add on evening calls as well if you wish, or upgrade to an Anytime plan if you want. These give you inclusive calls to UK landlines and 50% off calls to 40 international destinations.
You can also add on a mobile saver plan of either 100 minutes or 500 minutes for an extra monthly cost, if you intend to make a lot of calls to mobile numbers from our landline.
How long will installation take?
You should be up and running within 10-12 days, from when you initially placed your order. This might take a little longer if you need a new phone line installed.
After you sign up, you’ll receive an order confirmation email and a welcome guide in the post. This will include the date on which your service will go live.
Following that, you’ll receive your router in the post with instructions on how to set it up and when to turn it on. An engineer will not need to visit your house, unless you need a new phone line.
There is no charge for installation or for the delivery of the router.
Which router does Post Office Broadband provide?
Post Office broadband provides two different Wi-Fi routers, depending on the package you choose. With the basic broadband package you will receive a standard router which comes with built-in firewall security. If you purchase a fibre broadband service, you will receive a superior, faster router with dual band connctivity, meaning the signal can reach further around your home.
What technical support does it offer?
Post Office broadband has a UK-based support phone line dedicated to finding solutions for its customers, open from 8am to 8pm Monday to Saturday, and 9am-6pm on Sunday. Calls to this number are free if you’re using a Post Office home phone line.
Does Post Office Broadband come with a data limit?
No, all Post Office broadband services comes with unlimited usage as standard, so you don’t need to worry about a monthly usage cap or excess charges.
What is Post Office broadband’s fair usage policy?
Post Office broadband’s fair usage policy states that it monitors accounts that it feels are putting an unfair strain on its network. Post Office broadband picks out peer-to-peer file sharing as one activity that might lead to a breach in its policy.
If you break the terms of fair usage policy, Post Office broadband may reduce your download and upload speed or, in more serious cases, suspend your connection.