Dan Howdle January 13th, 2025
TalkTalk is well known for providing broadband and other services at an affordable price. But how does its pricing affect the routers supplied with its broadband? TalkTalk routers have traditionally been at the lower end in terms of features and wifi range, but it has recently introduced two new routers, which might just help change impressions of the kit the provider supplies.
Unfortunately, that means TalkTalk now supplies one of four different routers, all with different specifications and capabilities, depending on which broadband package you choose. In this guide, we'll tell you which router goes with which package, and what each router is capable of.
The router you get will depend on the broadband package you choose. You can also buy a router from the TalkTalk online store if you fancy an upgraded model without upgrading your package. It may be worth asking TalkTalk for an upgrade first, but it is not guaranteed that you will get one. If you are getting a poor wifi signal around your home, it could improve things however.
TalkTalk’s entry-level broadband packages come with a TalkTalk Wi-Fi Hub – a branded version of the Sagecom FAST 5364 router. While the remaining Full Fibre packages, TalkTalk Ultrafast Fibre 250 and TalkTalk Ultrafast Fibre 500, come with an Amazon eero 6.
Finally, TalkTalk's top Full Fibre package, TalkTalk Full Fibre 900, comes with an Amazon eero Pro 6. Top package, top router. You can see why this all needs a bit of an explanation, and we hope in future TalkTalk considers simplifying its router line-up.
Here's an overview of which TalkTalk package comes with which TalkTalk router for easy reference:
TalkTalk Package | Router |
---|---|
TalkTalk Fast Broadband (11Mbps) | TalkTalk Wi-Fi Hub (Sagemcom FAST 5364) |
TalkTalk Fibre 35 (38Mbps) | TalkTalk Wi-Fi Hub (Sagemcom FAST 5364) |
TalkTalk Fibre 65 (67Mbps) | TalkTalk Wi-Fi Hub (Sagemcom FAST 5364) |
TalkTalk Full Fibre 65 (77Mbps) | TalkTalk Wi-Fi Hub (Sagemcom FAST 5364) |
TalkTalk Full Fibre 150 (152Mbps) | TalkTalk Wi-Fi Hub (Sagemcom FAST 5364) |
TalkTalk Ultrafast Fibre 250 (290Mbps) | Amazon eero 6 |
TalkTalk Full Fibre 500 (525Mbps) | Amazon eero 6 |
TalkTalk Full Fibre 900 (944Mbps) | Amazon eero Pro 6 |
Although some of these routers look nearly identical, and feature more or less the same ports on the back, there are differences below the surface. This is due to the wildly different broadband speeds on offer across TalkTalk’s range of packages. A different breed of router is required to deliver ADSL/Standard Fibre or Full Fibre broadband at high speed and to multiple devices.
Currently, the Sagemcom FAST 5364 (TalkTalk Wi-Fi Hub) is offered with TalkTalk's slower packages, while the routers that come with the top-tier Full Fibre packages carry their actual model names without the TalkTalk branding – the Amazon eero 6 and the Amazon eero 6 Pro. In this section we will take a look at the similarities and differences between all of the routers.
If there are any unfamiliar terms you'd like a more in-depth explanation of, check out our jargon-busting guide.
If an engineer is required to set up your TalkTalk broadband, they will also set up your router. If not, then you will need to do it yourself. Luckily it is a simple process.
The first step is to unplug your existing router, micro-switches and phones from your wall mounted telephone socket. Once you have done this you can plug the supplied micro-filter into your phone socket. Then plug the grey cable into the micro-filter and push the other end into the grey port on the back of the router.
Now you are ready to connect the power supply. Switch off the mains plug socket, then plug the power supply into the router. Now plug into the mains power socket. Once this is done, switch on the power socket and press the power button on the back of your router.
There is a small removable card inserted into the back of your Wi-Fi Hub. This card has all your wifi log in details printed on it.
Once your router is up and running, we'd suggest you start making it as secure as possible. Our guide to securing your Wi-Fi router can help.
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Set reminderAll four routers featured in this guide are relatively new, but how do they compare to some of TalkTalk’s previous routers? There are plenty of older TalkTalk routers in use around the country. The last iteration was the Super Router. The TalkTalk Wi-Fi Hub Black has also now been consigned to legacy, though there are still some customers with this old router.
No. You will need to return your TalkTalk router if you decide to leave TalkTalk.
It depends which package you want. If you have an ADSL or basic Fibre package you need a phone line too. Fibre packages are offered as broadband-only without a phone package – though you still need a line into your home to plug the router into. TalkTalk Full Fibre packages on the other hand don't come with a phone line as standard.
TalkTalk offers three routers, each of which are coupled with a certain package or packages, so the router you get will depend on the package you choose. Those three routers are the TalkTalk Wi-Fi Hub, the Amazon eero 6 and the Amazon eero 6 Pro.
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