How do I compare different packages?
BT is the oldest telecoms company in the UK and for decades it was the country's only telephone supplier. BT has evolved into one of UK’s most popular telecoms providers, offering bundles that consist of TV, broadband and phone.
Although BT’s services are widely available, there are certain areas that are unable to receive the services. Insert your postcode in the checker above and it will give you a list of BT deals on offer in your area.
Check the detail
Make sure you read the terms and conditions before purchasing a BT bundle. That is where you will find important information on contract length, cancellation fees, extra features and any hidden costs.
Why choose a BT bundle?
A choice of channels including BT Sport
BT has three TV packages: Starter, Entertainment Plus and Total Entertainment. Starter comes with over 70 Freeview channels, a free YouView box and BT Sport. Entertainment Plus offers 10-20 extra channels including Comedy Central, Syfy, TLC and Animal Planet, while Total Entertainment comes with 140 channels, including 25 premium channels along with a YouView+ box for recording live TV.
All packages come with the option to pay extra to add kids, music and international channels. BT Sport is free with all BT television packages. However, it is not possible to get the TV package in isolation – you have to also take out a broadband connection with BT. Existing BT Infinity customers can get BT’s top TV package, Entertainment Max. It offers 34+ premium entertainment channels, kids channels and HD Extra for high definition coverage of some of its premium listings.
Widely available broadband
BT has the largest broadband network in the UK and comes with a choice of speeds from up to 17Mbps to up to 76Mbps. For many people, the slower standard broadband service is sufficient, but if you do a lot of streaming from Netflix and the like, a fast fibre connection would be a better bet. Just bear in mind the fibre service is not yet as widely available as standard broadband.
A number of extras
BT offers a wide range of extras. Whichever bundle you go for, you’ll get the BT Sport app and the online player for free. This allows you to watch your favourite sports online wherever you have a broadband connection. Other extras include BT NetProtect Plus, BT SmartTalk, BT Parental Controls, BT Cloud and free access to over five million BT Wi-Fi hotspots around the UK.
Pros & cons
- A choice of channels including BT Sport
- Widely available broadband
- A number of extras
- The higher-tier packages can be expensive
- Limited number of channels
- Some channels only available as extras
Which package is right for me?
The Starter bundle is BT’s most affordable and comes with over 70 channels and an extra 10 HD channels. However, you will need to purchase an HD bolt-on to make use of high definition. These bundles come with a broadband package of your choice: either standard broadband with up to 17Mbps or a fibre connection with speeds of up to 52Mbps. Certain bundles will come with inclusive weekend calls, but you’ll have the option to upgrade your phone plan before you buy.
Entertainment Starter bundles
If you want extra channels, the Entertainment Starter bundles offer 20 premium entertainment channels on top of the 70+ that are available on Freeview. These include Comedy Central, the History Channel and Discovery. You can go for standard broadband or fibre broadband with a download speed of up to 76Mbps and unlimited usage. Your call package can be customised to suit your needs, with upgrades to unlimited evening and weekend calls or unlimited anytime calls available.
Entertainment Plus bundles
If you’re after more variety and control, BT’s Entertainment Plus bundles may take your fancy. There are 25 extra TV channels - including TV and British Eurosport – a YouView+ box to pause, rewind and record live TV and access to TV on the go with the TV Everywhere App. You can choose between 52Mbps or 76Mbps fibre broadband with either capped or unlimited usage. Your call package can be tailored to suit your needs and there’s no activation fee to pay.
Total Entertainment bundles
This is BT's top TV package. It comes with over 140 channels including 25 in HD and BT Sport UHD (for which you will need a UHD TV). You can record up to 600 hours of standard definition programming and it comes with kids channels included as standard.
Broadband and phone bundles without TV
BT bundles are available without TV and consist of broadband with any one of three phone plans – weekend, anytime, and evenings and weekends – and can be added to any of the standard and fibre broadband packages that BT offers.
What will I need?
An engineer visit
After you have purchased your deal, an engineer will be sent out to install your services. The engineer will come to your home at a time that suits you, and your services should be up and running within two weeks.
A set-top box
You get a free YouView or YouView+ box with all BT TV packages. This will let you pause, rewind and record live TV (you can only record on the YouView+). Plus it has a library of on demand TV that allows you to watch your favourite shows whenever you like.
How do I switch?
Choose the right bundle
You can choose a BT bundle from the table above. By clicking on the package, you’ll get a breakdown of what’s included. This will give you information on a number of features, including channels, extra costs and pricing. When you have made a decision, click on the blue ‘See Deal’ button, which will redirect you to the provider’s website where you can finalise your purchase.
Beware termination fees
Once you have purchased your BT bundle, BT will arrange the switchover from your current provider (the exception to this is if you are currently with Virgin Media, in which case you will have to call to cancel). You’ll usually have to give 30 days’ notice, but read the cancellation terms to see if this applies. If you decide to cancel your contract before the minimum term expires, you’ll be subject to a termination charge.
Six essential questions before you buy
- Which package will suit my household?
- What speed do I need?
- How much do I use my home phone?
- How much TV do I watch?
- Do I need extra channels?
- Have I read the terms and conditions?
Now you have all the information you need, it’s time to make your decision. Decide on whether you want a three-in-one bundle or a bundle without TV and take it from there.