Frequently asked questions
Fibre broadband has never been more readily available and its UK-wide rollout continues to deliver its superfast speeds to more areas of the country. You can compare dozens of fast, flexible and affordable fibre broadband packages to find the best deal using the tools on this page.
Are fibre broadband deals available in my area?
Enter your postcode at the top of this page to find out if your street is equipped for fibre broadband and to discover which providers are serving your area.
You can compare your available options easily using the tools on this page and claim any offer that takes your fancy by following the corresponding deal link.
Rollout schedule and timings
If you can’t get fibre broadband right now, you may be able to in the near future. The Government is currently investing over £1.7 billion to support the UK rollout and aims to deliver coverage to 95% of the country by 2017.
How much does fibre broadband cost?
Prices vary between providers and their respective packages, but you can compare the cost of all your options using the tools at the top of this page.
Finding the cheapest deals
You can find the most affordable offers by organising the package results on this page according to price.
For a comprehensive view of monthly expenses, enable the ‘Include line rental costs’ feature at the top of the page. Details of upfront, yearly and lifetime costs are also available by expanding a package’s information.
What’s the best fibre broadband deal?
Finding the best deal is easy with the straightforward comparison tools on this page - here you’ll find all the information you need to make a decision.
Whether you’re after speed, affordability or the shortest contract available, you can compare all the options on offer in your area using the tools above. Enter your postcode at the top of this page to kick-off your search.
Can I get fibre broadband without line rental?
Possibly, but the options are limited and subject to availability within your area.
Virgin Media broadband is the only widely available provider that offers a true broadband-only service. You can find out if Virgin Media broadband is available in your area by entering your postcode at the top of this page.
Fibre broadband-only packages (with no phone line)
While a handful of providers offer what are referred to as broadband-only packages, an active landline – with the same or a different provider - is still required.
Providers offering fibre broadband-only packages include:
- Virgin Media
- Origin Broadband*
*You'll still need to pay line rental to this or another BT-based landline provider in order to receive its broadband-only service.
Can I get fibre without a contract?
Non-contract plans are currently a rarity among fibre broadband packages and are more likely to be found in conjunction with standard broadband services (ADSL up to 17Mb).
You can find the shortest fibre broadband contacts available using the comparison tools on this page – simply browse your package options according to contract length.
What are the latest fibre deals?
Discover the latest fibre deals and make a saving on your next broadband package by entering your postcode at the top of this page. You can claim any of the deals listed by following the deal link direct to the provider’s website.
Providers will often run special offers across select fibre broadband packages, including half prices bills, cashback and free high street shopping vouchers.
See what’s on offer where you live and get more from your next broadband package using the comparison tools above.
What speed will I get?
Your speed will vary based on your chosen package, distance from your local telephone exchange/street cabinet, the time of day, and how you choose to connect (i.e. wi-fi or Ethernet cable).
In most cases, a prospective provider will give you a speed estimate before you sign up to one of their packages, so you can see beforehand whether or not it’s going to be suitable for your needs.
Whether you’re after an entry fibre package or one with the fastest speed available, you can compare all the packages offered by providers in your area according to their maximum speed using the tools on this page.
How is fibre broadband installed?
The installation process – including how long you wait to be connected – will differ between providers and according to the current setup at your property.
Your chosen provider may need to arrange for an engineer to visit you home, but you’ll usually be given a choice of appointment slots. Someone will need to be home while the installation is underway, but it shouldn’t take more than couple of hours.
Precise details, including the date your connection will be activate, will be made available by your chosen provider upon signing up.
Is it more reliable than standard broadband?
Not necessarily, but the faster speeds allow for data to be transferred sooner than it might over a standard broadband connection, which can help make your online activity more seamless and responsive.