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BT Mobile review 2018

Hannah Ricci
Thursday, November 9th 2017

BT Mobile is a SIM-only 4G service that runs on the EE network. It offers four SIM-only deals and a range of handsets with some superb deals attached, all on a 12-month contract.

BT Mobile is available to everyone, but BT broadband customers get cheaper rates with a fixed £5 off per month. The SIM-only deals come with a range of free perks not available with other providers, including access to BT Sport and generous discounts with the BT Family SIM.

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Broadband Hannah Ricci
  • Tariffs & plans
  • Phone & device range
  • Customer service
  • Value for money
  • Coverage
  • Overall

Pros and cons

  • Frequent price reductions and free vouchers
  • Save money with a BT Family SIM
  • Free BT Sport and unlimited public wi-fi
  • Limited choice of phones
  • Limited choice of packages
  • Non-BT customers pay more

What we like

Frequent price reductions and free vouchers for Amazon or iTunes

BT Mobile are generous with the extras – invariably you can claim an Amazon or iTunes voucher with your purchase of a BT SIM - sometimes up to £100 in value.

In addition, BT often advertises price drops or free extra data, thereby adding extra value to the package.

For customers want that bit extra speed, BT Mobile also offers a speed boost up to 60Mbps with Extra Speed 4G for an extra £4 per month, on a rolling monthly basis.

Compare BT handsets

Save money and keep control with the BT Family SIM

BT's Family SIM allows you to have up to five SIMs on one account, each with the same amount of data - choose from 4GB, 12GB or 15GB. The main account holder is subject to a 12-month contract but additional SIMs can be added or removed monthly. For every extra SIM you add, you will get a discount - as well as the £5 discount you'll get if you're a BT broadband customer.

Get a BT Family SIM

Free BT Sport and unlimited public wi-fi

The popular perks available with BT TV and broadband are available to BT Mobile customers as well. The BT Sport app enables BT Mobile customers to watch BT Sport free. If you use your BT broadband to watch it, you will not need to use any of your BT Mobile data.

Alternatively, you can connect to one of BT’s five million UK public wi-fi hotspots to save your data allowance. BT customers get free access to the network, which has hotspots throughout the country in bars, cafes, hotels restaurants, shopping centres, service stations and many more public places.

Get BT SIM Only

What we don’t like

Limited choice of phones

As with its SIM-plans, BT Mobile likes to keep choice to a minimum, so although the most popular handsets from big names such as Samsung and Apple are all present and correct, there is not an huge selection of handsets to choose from overall – just 17 in fact – and only a couple of cheaper options.

Limited choice of packages

Although a limited selection may appeal to some people in that it can make life simpler, BT does not offer a wide range of deals and price brackets to choose from. There is the choice of just four plans on offer – 500MB, 5GB, 10GB and 15GB – so if you were after something in between, you may have to look elsewhere.

Non-BT customers pay more

Prices are very reasonable for BT broadband customers, starting from just £5 per month, which is one of the cheapest 4G SIM deals around. However, non-BT customers pay an extra £5 per month for each of the four deals, making them not quite such good value.

Compare SIM-only deals


BT Mobile SIM-only is a very competitive service and will attract those looking for a good value 4G plan with some useful features that would cost you extra elsewhere. The BT Mobile network uses EE, a well-established network with nationwide coverage and fast mobile broadband speeds. Therefore, BT Mobile coverage is equally widespread and available in most parts of the country.

The inclusive sports content is a major boon for sports fans, and the BT mobile app allows you watch it wherever you have signal or wi-fi connection. Free and unlimited access to the BT public wi-fi network is another massive perk that can save you money and protect your data allowance while out and about, especially as tethering is also permitted.

Get BT Mobile

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