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Sky fibre broadband review 2017

Cable.co.uk
Thursday, July 6th 2017

Truly unlimited usage, download speeds up to 76Mb and a range of useful free features make Sky one of the top fibre broadband providers in the country.

Its 20% market share shows that Sky is certainly doing something right and customers continue to praise it for good service and growing coverage. So is it all rosy with Sky fibre or are there some downsides you should know about before joining?

Cable.co.uk rating

Broadband Cable.co.uk
  • Overall
    3/5

Pros and cons

  • Wide availability
  • Valuable extra features
  • Truly unlimited downloads
  • Not the fastest
  • Installation fee
  • Monthly cost

What we like

Wide availability

Over 16 million homes can get Sky Fibre Unlimited and this figure is increasing all the time. However, there is still a bit of a patchwork pattern to the UK’s fibre network, and it’s primarily homes in more densely populated areas that are going to benefit from the faster broadband option in the immediate future.

You should use our availability checker at the bottom of this page to find out if you’re in a fibre broadband area. If you can’t get Sky Fibre, it’s likely you’ll be able to get standard Sky broadband with speeds up to 17Mb.

Valuable extra features

Broadband coverage for Sky customers doesn’t end when you leave the house. Sky has teamed up with The Cloud to offer free wi-fi at thousands of hotspots throughout the country through the free Sky wi-fi app.

Customers will benefit from the internet security software, Sky Broadband Shield, which will protect against viruses and hackers. It’s particularly good for parents, with some useful functions to control what kind of content children can access.

You’ll also get a pay-as-you-talk call plan included as standard or the option to upgrade for evening and weekend, anytime or international calls.

Truly unlimited downloads

The term unlimited has become a bit of a misnomer in the broadband world, but thankfully this isn’t the case at Sky. What you see is what you get; truly unlimited downloads with no hidden usage caps or traffic management to slow down select activity at peak times. The only exception to this is Sky Fibre 25GB, which comes with a 25GB usage limit.

While this is nicely transparent and a big draw for those that like to download a lot, it doesn’t mean you’ll enjoy consistent speeds 24/7. The nature of internet traffic causes congestion at peak times (evenings and weekends), which can cause an unavoidable slowdown in upload and download speeds.

Visit Sky

Featured deals

  • Sky Fibre Broadband

    Sky
    • Set-up cost required upfront
    • Free Sky Q Hub router
    Free £50 Prepaid MasterCard
    £28 .99
    £59.95 set-up cost includes line rental See Deal

Sky fibre broadband deals

If Sky fibre broadband sounds like the service for you, enter your postcode below to check availability of the latest deals and offers in your area.

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What we don’t like

Not the fastest speed

Like all broadband providers, Sky champions the speed of its fibre services, but there are faster options around. Customers can choose between two speeds, the up to 38Mbps Sky Fibre Unlimited and the up to 76Mbps Sky Fibre Max. In comparison, Virgin Media offers a top speed of 300Mb.

Installation fee

While standard Sky broadband is free to set up, Fibre Unlimited often comes with a £59.95 installation fee. Not always – but as you’ll see from our Sky broadband comparison table – existing customers who want to upgrade to fibre get hit with the charge, as do new customers taking the Sky Fibre Max service.

Monthly cost

You can expect to pay more for Sky Fibre Max each month compared to standard Sky Broadband Unlimited, so those on a budget might prefer the slower, cheaper option. Either way, line rental is now included in all Sky's pricing so you will know exactly how much you will be paying each month.

Compare fibre broadband deals

Conclusion

Sky is one of the most popular broadband providers in the country and after reviewing its fibre service, it’s easy to see why. In addition to fast connections and growing coverage, you’ll also get truly unlimited usage, free safety software and public wi-fi. But be prepared to pay for the privilege and make do with slower speeds than the competition.

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