Sky SIM only explained
Sky offers four SIM only plans all of which are data-based – choose from 500MB, 1GB, 5GB or 10GB. Calls and texts are free for Sky TV customers.
What network does Sky Mobile use?
Sky Mobile uses the O2 network, offering good 4G and 3G coverage across the UK.
Sky Mobile is an MVNO (mobile virtual network operator) so it has to use another mobile provider’s network to carry its calls, texts, and data.
Is Sky Mobile 4G?
All Sky Mobile plans are 4G as standard. There are no charges to upgrade. If you are not in a 4G area, you will automatically connect to 3G. A 4G connection enables super fast browsing, downloading and streaming.
What is coverage like?
Around 97% of the UK population is covered by Sky Mobile’s 4G service. Its 3G service – which is what you’ll get if you can’t get 4G – covers approximately 98% of the UK population.
Note that these coverage percentages are based on population and not area, so if you live in a very rural area with low population, you may not be able to receive a signal.
The Sky Mobile coverage checker will show what coverage is like in your area.
What’s the cheapest Sky Mobile deal?
Prices change on a regular basis, so the best way to find the cheapest deal is to arrange the above Sky Mobile deals in order of price, starting with the cheapest. If you are an existing Sky TV customer, you will benefit from free calls and texts, whichever SIM you choose.
Does my phone have to be unlocked?
If you originally got your handset from another provider, such as EE or Vodafone, then yes, you will have to get your phone unlocked in order to be able to use a Sky Mobile SIM in it.
The easiest way to get your phone unlocked is to call the provider you bought it from and ask for an unlock code. Alternatively you can go to a mobile phone unlocking shop, either online or on the high street. Just be aware that you will usually be charged for an unlocking service.
Does Sky Mobile allow tethering?
Yes, you can tether on Sky Mobile with no limitations. So you can hook up your laptop to your mobile and use your data at no extra cost.
Can I use Sky Mobile abroad?
Yes, you can use Sky Mobile abroad. All Sky Mobile SIMs are automatically enabled for roaming - there is no need to send a text request before you travel. A cap of £45 per month is pre-set but you can choose to remove this if you wish. There is a full list of the roaming rates on Sky's website, but for most European countries the cost per MB starts from just 3p.
Can I combine Sky Mobile with Sky broadband?
If you are an existing Sky TV customer, you will not be charged for calls or texts from your mobile. If you are not a Sky TV cusomer you can choose to pay an extra £10 per month to receive anytime calls and texts, or just pay as you go.
Does Sky do mobile broadband?No, Sky does not offer SIM only deals for use in tablets or other mobile broadband devices.
Can I cancel Sky Mobile early?
All Sky Mobile's SIM only deals run for 12 months, so if you cancel before you minimum contract term has ended, you will be required to pay for the full period.