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Rural areas to benefit from extension of Scottish fibre broadband rollout

Tuesday, March 21st 2017

Stronger than expected take-up of fibre services has seen £15.6m reinvested back into the Digital Scotland Superfast Broadband project. Scottish finance secretary Derek Mackay said the extended rollout programme will target...

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Household spending on broadband falls even as data use increases

Monday, March 20th 2017

According to an Ofcom report on pricing trends, the average monthly household spend on broadband, TV, landline and mobile phone services fell by 9% to £133 in real terms between 2005 and 2015. The average price of an...

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A fifth of disabled people are living without the internet

Thursday, March 16th 2017

Ofcom’s Access and Inclusion report found that 79% of disabled consumers have access to the internet, up from 65% in 2014. But that still means a fifth of disabled people cannot get online. By way of comparison, 94% of...

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Hack on Three affected 76,000 more customers than first thought

Wednesday, March 15th 2017

Three people were arrested in November after hacking into a database of customers entitled to upgrade their phone and used the information to obtain eight devices before being stopped. About 400 high-value phones were also...

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Scottish minister calls for more powers in fight against nuisance calls

Tuesday, March 14th 2017

Keith Brown (pictured) is calling for the directors of companies responsible for nuisance calls to be fined as well as disqualified. The minister also wants more funding for consumer awareness projects and easier ways for...

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Southwark to get free ultrafast public wi-fi via BT's new phone kiosks

Tuesday, March 14th 2017

A number of new kiosks offering free ultrafast wi-fi, phone calls, mobile charging points and local information will be installed by the telecoms giant. The kiosks, called Links, are the evolution of the traditional payphone...

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Openreach connects first customer in rollout of G.fast broadband service

Monday, March 13th 2017

Temiz book-keeping Ltd can access ‘ultrafast’ speeds thanks to the new technology, which delivers speeds up to 330Mbps over Openreach’s existing network of copper wires. The accountancy firm is the first of more than...

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Vodafone creates 2,100 new UK customer service jobs

Monday, March 13th 2017

The biggest expansion of Vodafone’s UK employment base in years forms part of a three-year, £2bn programme of investment in its network and services. It will see 800 new jobs created at the company customer services...

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'Significant day' for broadband users as BT agrees to legally separate Openreach

Friday, March 10th 2017

At the request of Ofcom, Openreach will become a distinct company with its own staff and management, and a “legal purpose to serve all of its customers equally”. It will also have to consult with providers that use its...

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Spring Budget 2017: Mobile roaming charges outside the EU set for 20% rise

Thursday, March 9th 2017

VAT charges currently only apply to roaming charges within the European Union. But from 1 August the 20% charge will also be applied to texts and calls made outside the EU. Chancellor Philip Hammond said the move brought...

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