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'Crowd-sourced' data used in Ofcom mobile report is 'inherently flawed'

Monday, June 19th 2017

Ofcom’s report ‘The consumer mobile experience’ uses crowd-sourced data to look at the performance of voice and data services. But RootMetrics, an independent mobile testing firm, said it doesn’t go far enough and...

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Welsh communities to be consulted on next stage of broadband rollout

Friday, June 16th 2017

The current Superfast Cymru programme is expected to have delivered speeds of 30Mbps to around 690,000 premises when it closes at the end of December. At the end of March, superfast speeds had been made available to 645,000...

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Three fined £1.9m after customers were unable to call emergency services

Friday, June 16th 2017

The telecoms watchdog said Three broke an important rule that ensures people can contact emergency services at all times. Phone networks should be configured in such a way that even when there are technical problems, calls...

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Mobile users should stay wary despite EU ban on roaming fees

Wednesday, June 14th 2017

Experts are warning that the change will also have an impact on operators. The ban is the result of a 2015 EU ruling that saw roaming charges capped in April last year as providers were given time to prepare. From 15 June...

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Older people embracing smartphones and social media, says Ofcom

Wednesday, June 14th 2017

A report by the telecoms regulator shows that 39% of those aged 65 to 74 use a smartphone – almost double the number that did three years ago. Smartphone use among over 75s has tripled to 15% since 2013 and tablet...

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Ryan Reynolds BT ad banned by advertising watchdog

Wednesday, June 14th 2017

The ad, which featured Ryan Reynolds dangling from the bottom of a helicopter, suggested that BT’s Smart Hub provided a stronger signal than routers from any other broadband provider. Online and radio versions of the ad...

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EE using 'pre-5G' technology to connect mini masts on balloons

Tuesday, June 13th 2017

The operator is using what it calls ‘pre-standard 5G’ backhaul to connect its Helikite air mast – a helium balloon that provides 4G coverage in not spots, where extra capacity is needed and where permanent sites have been...

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Openreach demonstrates world's first 100Gbps broadband connection

Tuesday, June 13th 2017

The demonstration uses advanced transmission technology to deliver faster speeds over a standard residential fibre to the premises (FTTP) connection. Developed alongside Huawei, the new technology would give users enough...

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42% of non-voters would be more likely to vote if they could do so online

Wednesday, June 7th 2017

A poll by Cable.co.uk found that 42% of UK adults who are not planning to vote in the 8 June General Election would be more likely to cast their ballot if they could do so online. Two years ago a commission set up by Commons...

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EE offers Welsh language customer service and gives Cardiff 4G boost

Friday, June 2nd 2017

The company has also tripled the capacity of its network in Cardiff as the city prepares to host the Champions League final tomorrow. As part of its efforts to improve customer service, EE is now offering Welsh language...

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