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BT cheap mobile calls app reaches a million downloads in two years

Wednesday, September 16th 2015 by Phil Wilkinson-Jones

A BT app that makes mobile phone calls cheaper for customers has been downloaded a million times in the two years since it was launched.

The app – SmartTalk – allows customers to make cheap phone calls by linking their Apple or Android smartphone with their home phone calling plan.

The service works over any mobile data connection, so can even be used while on holiday abroad.

It also automatically connects to BT wi-fi hotspots, allowing customers to make calls over a wi-fi connection when they do not have a mobile signal.

The latest version of the app is fully accessible for users with disabilities, working with the accessibility settings for Apple and Android devices.

Pete Oliver, BT Consumer’s commercial marketing and digital managing director, said: “Reaching our millionth download for BT SmartTalk in only two years is great news.

“We’ve revamped the app after listening to our customers and it’s now even easier for them to continue saving money away from home around the world and to access their great value BT calling plan on their mobile with BT SmartTalk via wi-fi.

“Using the app means you can get inclusive 0845 and 0870 calls too. And if you’ve got BT Broadband you can take advantage of more than 5m BT wi-fi hotspots across the UK.”

Cable.co.uk previously reported that the prices of BT’s phone packages – as well as its broadband and TV deals – are to go up from 20 September.

'Price rises'

Broadband prices are going up by "not more than 6.94%", according to the provider, while the unlimited anytime calls package is going up by 6.71%, from £7.45 to £7.95.

The pence per minute rate for calls to UK landlines is going up from 9.58p a minute to 10.24p a minute.

The set up fee for landline calls will go up from 15.97p to 17.07p, a rise of 6.89%.

Standard line rental will increase by a pound, rising from £16.99 to £17.99, while BT’s line rental plus service, which includes features such as priority fault fixes, is going from £18.99 to £19.99.

BT Consumer CEO John Petter said: “We realise that customers never welcome price rises, but we have ensured that low-income customers avoid price rises.

“And we continue to highlight money-saving options for all customers, including those who just want a great value package of a line and calls, such as Home Phone Saver 2018.”

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