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EE TV offers voice control via Amazon Alexa

Thursday, August 17th 2017 by Phil Wilkinson-Jones

EE TV has become the first set top box in the UK to offer voice control via Amazon Alexa.

From today, customers with an Amazon Echo or Echo Dot can say ‘Alexa, ask EE what’s on TV tonight?’ and get recommendations from the same source that supplies Freeview Picks.

Users can then get Alexa to record any or all of the recommended shows.

They can also ask about shows on any Freeview channel on the same day or the following day.

The new ‘skill’ works whether EE TV is on or in standby mode, so customers won’t miss their favourite programmes and can set up recordings quickly as they head out of the house.

EE said it is the first in a number of commands being reviewed for the EE TV platform.

Max Taylor, managing director of marketing at EE, said: “We’re continually looking for ways to further enhance the accessibility and usability of EE TV, so we’re pleased to work with Amazon to launch the first Alexa skill on a set top box in the UK.

“The new skill will allow users to discover new content and help to enrich their TV experience, so they can make the most out of it.”

Fabrice Rousseau, general manager at Alexa Skills Kit EU, said: “Alexa integration with EE TV creates a truly hands-free TV experience.

“Customers can now ask Alexa to find things to watch and record the shows they want – no remote required. This is much more natural, and an experience that will get even better in future.”

Last month, Vodafone announced that its customers would soon be able to access account updates and billing data using Alexa.

Vodafone’s new focus on digital customer service has also seen it roll out TOBi, an artificially intelligent chatbot, and new features on the My Vodafone app including a ‘Message Us’ service.

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