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More than half of consumers don't think a 10Mbps USO is fast enough

Thursday, February 23rd 2017 by Phil Wilkinson-Jones

More than half of consumers don’t think a Universal Service Obligation (USO) of 10Mbps would be fast enough, new research by Cable.co.uk has revealed.

A survey of more than 500 UK adults showed that 56% think the speed the government said it would make available to all UK households is too slow.

The House of Lords agrees and last night voted in favour of an amendment to the Digital Economy Bill that would set the USO at 30Mbps.

While that amendment is far from guaranteed to be a part of the final Bill, previous research by Cable.co.uk suggests the majority of consumers would be happy with the increased minimum speed.

Back in 2015, in the run-up to the General Election, 2,500 UK adults were asked for their thoughts on a range of broadband issues and government policies.

Respondents, on average, said the USO should be set at 32Mbps. At that time the government was looking to raise the USO from dial-up speeds to 5Mbps.

Only 8% said a USO between 6-10Mbps would be enough, while nearly a third said it should be between 21-30Mbps.

UKIP voters were generally in favour of a faster USO, opting on average for a minimum speed of 38Mbps.

Those planning to vote Labour went for an average of 34Mbps and both Tory and Lib Dem supporters thought the USO should be around 29Mbps.

The survey also found that nearly a fifth of voters (18%) are influenced – to a lesser or greater degree – by government policy on broadband.

According to the research, broadband policy was a factor for more than half of those intending to vote Plaid Cymru.

Around a third of Green and Lib Dem voters also placed some degree of importance on a party’s broadband policy.

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