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MP ready to fight for better mobile coverage in Welsh constituency

Wednesday, September 2nd 2015 by Ellen Branagh

A Welsh MP is urging his constituents to speak out about the quality of mobile signal across the region as he prepares to take on the major operators over the issue.

Hywel Williams (Plaid Cymru – Arfon) has launched an online survey asking the people of his Arfon constituency for feedback on the quality of mobile networks and the availability of 3G and 4G in the area.

The move is part of his campaign for improved mobile coverage in the region after receiving recurring complaints about the lack of service in the area.

Both Three and Vodafone have announced investment to improve coverage in Wales.

But Mr Williams said some parts of his north-west Wales constituency still suffer from problems.

“It’s clear some areas of Arfon face weak or unreliable mobile signal service, particularly in rural parts of the constituency,” he said.

“Businesses and individuals across the constituency want a better level of service and a better deal from their mobile phone provider.”

“If people are trying to run a business in a rural area, clearly having 3G or 4G is something that will be increasingly important.

“If people are paying for a service then they should get it."

He encouraged local people to respond to his survey so he could give mobile providers – who he plans to meet with in London later this month – a “clear picture” of what the service is like.

'Improved service'

“It only takes a couple of minutes to complete,” Mr Williams added.

“I’m hoping the feedback will help our case for an improved service.

“I aim to submit a strong representation to these companies, urging them to give a firm commitment to upgrading Arfon to the same standard as the rest of the county.”

Cable.co.uk has previously reported on an announcement by mobile network Three that it will take 4G services to 98% of the population.

Its network improvements will increase indoor coverage and help cut the number of not-spots – areas where there is little or no mobile coverage – especially in rural areas.

And Vodafone announced earlier this year that Loggerheads Country Park in Denbighshire, which previously suffered with unreliable signal and slow speeds, had access to 3G thanks to its Rural Open Sure Signal (ROSS) programme.

The initiative uses ‘femtocell’ technology to bring 3G voice services and mobile internet to rural communities in not-spots.

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