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MP: Broadband in London is worse than Bucharest

Monday, August 17th 2015

Bob Neill (Con – Bromley & Chislehurst) said the capital is not only lagging behind European cities of similar size like Paris, but more unexpected ones such as Bucharest and Vilnius. In a letter to digital minister Ed...

BT launches new 'value for money' student broadband packages

Friday, August 14th 2015

The new deals offer unlimited downloads and wi-fi access, as well as free BT Sport online. BT said it has put the deals together based on feedback on last year’s popular nine-month student broadband deals. The first...

Fibre broadband in Devon and Somerset business parks will help productivity

Friday, August 14th 2015

The networks will serve 1,000 businesses in locations including Taunton, Exeter, Bridgwater, Glastonbury, Yeovil, Torquay and Weston-Super-Mare. The 20 new locations are in addition to more than 200 businesses that the...

Number of TVs connected to the internet will double by 2020

Friday, August 14th 2015

The Connected TV Forecasts report from Digital TV Research estimates that the number will reach 415m by the end of this year, up from 105m at the end of 2010. Streaming, or ‘over-the-top’ devices like Google Chromecast...

Isle of Wight's latest fibre broadband cabinet unveiled by giants

Thursday, August 13th 2015

But the latest addition to Godshill Model Village on the Isle of Wight is none other than the smallest superfast broadband cabinet in the country. It doesn't offer much in terms of speed, but what does that matter when your...

New BT deal gives customers access to all 10 UKTV channels

Thursday, August 13th 2015

From this month, UKTV channels Eden, Good Food and Home will be available via BT set top boxes, joining Gold, Alibi, Watch, Dave, Really, Yesterday and Drama. UKTV’s four free-to-air channels – Dave, Drama, Really and...

Ofcom coverage checker will help consumers pick the right mobile network

Thursday, August 13th 2015

The regulator’s online coverage map allows users to zoom to specific locations, or search by place name or postcode, to get data on coverage for each mobile network down to 100 square metres. The map uses data provided by...

Netflix: Virgin Media best broadband to stream our programmes

Thursday, August 13th 2015

Netflix produces a monthly speed index for each country in which it is available, with Virgin finishing top of the UK index for July. The average streaming speed of five providers – Virgin, BT, Sky, TalkTalk and EE – was...

Rutland: Smallest county has UK’s highest take-up of fibre broadband

Thursday, August 13th 2015

Figures from Digital Rutland show that fibre is being used by more than four out of 10 homes and businesses across the county. The 43% take-up figure in Rutland – the UK's smallest historic county and the smallest in terms...

Liverpool the best UK city for mobile network performance - RootMetrics

Wednesday, August 12th 2015

The Metro Ranking Report, from mobile analytics company RootMetrics, analysed 16 UK ‘metro’ areas, or ‘larger urban zones’, ranking them based on how they compare for mobile network performance. It looked at...

Vodafone starts UK-wide broadband and home phone rollout

Wednesday, August 12th 2015

The company is offering broadband packages, with speeds up to 76Mbps, to customers across the UK. The launch builds on the success of Vodafone’s fixed broadband services across 12 countries in Europe, where it has more than...

Superfast West Yorkshire completes first phase of broadband rollout ahead of schedule

Wednesday, August 12th 2015

The programme has made fibre broadband available to 65,000 homes and businesses since the rollout began in January 2014 – 500 more than its original target and three months ahead of schedule. The milestone comes as the...

Government's superfast broadband rollout reaches 3 million homes

Wednesday, August 12th 2015

The rollout, which aims to deliver internet speeds of 24Mbps or faster to those properties not covered by existing commercial networks, is on track to take superfast access to 95% of the UK by 2017, the government...

BT ploughs extra £18m into improving Scottish broadband

Tuesday, August 11th 2015

Extra funding has been made available by BT because the take-up of fibre broadband in Scotland has been better than expected. The Digital Scotland Superfast Broadband (DSSB) programme has so far given access to superfast...

BT/EE merger could make it 'much harder' for quad play customers to switch

Tuesday, August 11th 2015

Dixons Carphone said ‘indirect’ sellers like itself would be “vital” in helping customers understand different packages and making sure prices stay competitive. In a submission to the Competition and Markets...

Digital minister's constituents want a share of extra BT broadband cash

Tuesday, August 11th 2015

Locals in Fernham, Oxfordshire, have been campaigning for months to get upgraded to superfast broadband, after struggling with speeds as low as 0.26Mbps, as well as landline problems including crossed lines and static. They...

Freesat sales growth shows 'ongoing appeal' of subscription-free TV

Tuesday, August 11th 2015

Freesat added more than 19,000 new customers in the first half of the year and saw take-up of Freetime, its connected TV service, increase by 200% year-on-year. Four million Freesat viewers in 1.9m households across the UK can...

Plusnet launches new ad campaign focused on customer service

Tuesday, August 11th 2015

The phone and broadband provider’s campaign will centre on the tagline: “Broadband that loves you back”, and no longer focuses on price, the company said. The TV advert, which airs tomorrow, features a woman driven so...

Ofcom steps in to help BT customers cancel BT Sport channels they don’t want

Tuesday, August 11th 2015

BT Sport was previously free to BT broadband customers in a minimum term agreement, but on 1 August the company changed its sport offering. Its three existing sports channels are now packaged alongside the new BT Sport Europe...

Nuisance call-blocking company fined £50,000 for making nuisance calls

Monday, August 10th 2015

Point One Marketing Ltd, which was trading as ‘Stop the Calls’, marketed a call blocking device as well as a service that removes people from a cold call database. But an investigation by the Information Commissioner’s...

New BT app will lend a ‘helping hand’ to busy customers

Monday, August 10th 2015

Customers will be able to check their latest bill, track a BT order and change an engineer appointment through the new My BT app. The app, which is available to download for Apple or Android, features tools to help customers...

'Further harm' unlikely for Carphone Warehouse cyber attack victims

Monday, August 10th 2015

Carphone Warehouse has confirmed that personal details of up to 2.4m customers may have been accessed in the attack, while up to 90,000 customers may also have had their encrypted credit card details accessed. In a statement...

Pressure group to demand answers on Devon and Somerset superfast broadband

Monday, August 10th 2015

The creation of Broadband for Rural Devon & Somerset (B4RDS) was announced at the end of a public meeting on broadband in Upottery, East Devon, on Wednesday. Upottery parish councillor Graham Long, who chaired the meeting,...

Royal Crescent residents part-fund Bath superfast broadband cabinet

Monday, August 10th 2015

Homes and businesses in Bath’s Royal Crescent and the surrounding area now have access to speeds up to 80Mbps thanks to a new cabinet funded by residents and BT Openreach. The project, which involved the local community...

Ofcom extends investigation into on-screen TV guides for blind people

Monday, August 10th 2015

Any interested parties now have until the end of October to give their input on how to make the guides, known as Electronic Programme Guides (EPGs) more accessible. Ofcom announced it was launching the consultation last month,...

'EE cut off my mobile and took 24 days to fix it – now they’re at it again'

Friday, August 7th 2015

Ken Bentley said he has been cut off for at least 36 days in total so far – on the latest occasion for over two weeks. The self-employed director and writer of theatre and audio plays said the loss of income from being cut...

Young viewers snub traditional TVs for smartphones and tablets

Friday, August 7th 2015

The regulator’s 2015 Communications Market Report said 57% of 16 to 24-year-olds regularly watch on-demand and catch-up TV on a laptop or PC. Almost half (45%) watch on a smartphone and four in 10 (40%) watch on a TV...

Mobile and broadband providers ‘encourage’ consumers to depend on their networks

Friday, August 7th 2015

Roger Darlington, chairman of the Consumer Forum for Communications (CFC), said people expect to be able to connect to the internet wherever and whenever, meaning it is a “fundamental” problem when they can’t. The CFC...

Don’t miss out on broadband voucher scheme, Yorkshire businesses warned

Thursday, August 6th 2015

Almost 5,000 SMEs (small and medium enterprises) in the county have already taken advantage of the government's Superconnected Cities scheme. Firms in Yorkshire have claimed more ‘connection voucher’ grants than any other...

Cumbria superfast broadband rollout to get £2.5m boost from BT

Thursday, August 6th 2015

The extra cash is part of £129m that BT is making available to local authorities across the country to reinvest in superfast broadband projects after take-up proved to be better than stated in its original business case. It...

ROK to provide music streaming and mobile packages on Three network

Thursday, August 6th 2015

ROK Mobile, which launched in the United States in 2014, will act as an MVNO (Mobile Virtual Network Operator) using the Three network. It will target music fans by giving people the chance to combine their mobile package with...

Leap in 4G subscriptions as Brits use smartphones to get online

Thursday, August 6th 2015

The nearly nine-fold increase during 2014 came as smartphones overtook laptops for the first time as UK internet users’ number one device, according to Ofcom’s 2015 Communications Market Report. The report, published...

Fibre rollout bringing 'best ever' broadband speeds to Inverclyde

Thursday, August 6th 2015

More than 650 homes and businesses in Inverkip are among nearly 3,750 premises in the Inverclyde area that can now access superfast speed as part of the Digital Scotland Superfast Broadband programme. Towns that are live...

Sky broadband fail left newlyweds unable to 'share a simple smile'

Thursday, August 6th 2015

American, Chantel Parsons married British husband Matt in White Post, Virginia, in May, but had to stay behind to wait for her visa while he returned to the UK. Mr Parsons, 30, had arranged for Sky broadband to be installed at...

The Hearing Clinic fined £200,000 after hundreds of cold call complaints

Wednesday, August 5th 2015

The Claims Management Regulator took action against The Hearing Clinic after getting hundreds of complaints from members of the public who had received calls about claims for noise induced hearing loss. Many complainants had...

EE recalls batch of 'fire safety risk' Power Bars

Wednesday, August 5th 2015

The operator said a specific batch of Power Bar chargers, which have 'Model: E1-06' on the side, could pose a fire safety risk. It said customers should stop using them and return them to their local store as soon as...

Sky Sports to show live Spanish football for next three seasons

Wednesday, August 5th 2015

The new broadcast agreement will see the partnership between Sky Sports and La Liga extended to a 20th year. It means subscribers will be able to watch more than 100 live La Liga matches next season, including the ‘El...

Glasgow new-build homes to get fibre broadband after two-year wait

Wednesday, August 5th 2015

BT Openreach is to install a fibre cabinet on the Woodilee Village estate by the end of the year, although a quarter of households will still miss out. Cable.co.uk reported in December how residents were growing frustrated at...

Bingeing Brits spend nearly 10 years watching telly

Wednesday, August 5th 2015

A nationwide study of 2,000 people across the UK, commissioned by uktvplay.co.uk, found that the average person watches about 24 hours of TV a week. 40% said they watched at least 26 hours a week, with 7% watching up to 40...

Extra £5m investment will help fibre broadband reach rural Norfolk

Wednesday, August 5th 2015

The funding comes from the £129m being made available to Broadband Delivery UK projects by BT because take-up of fibre broadband has been better than expected. It is being made available to Norfolk to reinvest in providing...

Prehistoric Wookey Hole caves to get superfast broadband

Wednesday, August 5th 2015

Superfast speeds will also be made available to 200 homes in Wookey Village as part of efforts by the Connecting Devon and Somerset (CDS) programme to bring faster broadband to the “final third” of premises unlikely to...

Essex village gets fibre broadband as county rollout hits 40,000

Tuesday, August 4th 2015

About 180 homes and businesses in Dedham can now access superfast speeds after the county’s first ‘all-in-one’ fibre cabinet was switched on. The cabinet combines both the existing network cables and new fibre...

BT keeps delivery of 4K Champions League coverage in-house

Tuesday, August 4th 2015

The company, called BT Media & Broadcast, has been working on the delivery of live 4K content for a number of years. In 2013, in partnership with BT Sport, it filmed Rio Ferdinand’s testimonial match at Old Trafford in 4K...

Remote Scottish communities team up to get superfast broadband

Tuesday, August 4th 2015

Eight island and mainland communities on Scotland’s dramatic west coast have teamed up with Community Broadband Scotland (CBS) to form community-owned GigaPlus Argyll. Initially led by the Mull and Iona Community Trust, they...

TalkTalk customers to get Premier League football for £11 a month

Monday, August 3rd 2015

With the football season about to kick off, TalkTalk is to launch its Sky Sports Season Ticket, which will show all the Premier League games available on Sky Sports for an extra £11 a month on top of their TalkTalk TV...

Suffolk family quoted 'jaw-dropping' £2,323 for fibre broadband

Monday, August 3rd 2015

Sam Watson, 47, lives in the village of Lavenham, near Sudbury in Suffolk, with her husband Simon, also 47, and children Becky, 17, and Mikey, 13. The family gets “reasonable” broadband speeds but decided to upgrade after...

Wireless broadband in Bradford will provide a 'real alternative' to fibre

Monday, August 3rd 2015

Internet service provider (ISP) Metronet (UK) has expanded its wireless network to include the city of Bradford, it said today. The company, which is a hybrid wired and wireless internet service provider, said its wireless...

Novellist Estelle Maskame welcomes fibre broadband to Peterhead

Monday, August 3rd 2015

The homes and businesses in Peterhead join 8,000 premises in the fishing town that are already connected to fibre as part of BT’s commercial rollout. More than 365,000 premises across Scotland can now access superfast speeds...

Unlimited calls and texts for EE customers travelling in Europe

Monday, August 3rd 2015

The Euro Pass, available to EE pay monthly, SIM-only and small business customers, means there is no need to get separate talk, text and data add-ons when heading to the continent. The unlimited calls and texts included in the...

Arrival of 4G will make 'everything easier' for O2 customers in Corby

Friday, July 31st 2015

The operator is also improving its 2G and 3G network in Corby, as well as bringing high speed mobile internet to its customers in the area. Work is due to be completed on Wednesday 12 August, O2 said, and customers will...

Vodafone launches new way for mobile customers to top up

Friday, July 31st 2015

The company is piloting a new service from mobile payment experts Powa Technologies that uses QR codes to speed up the topping up process. PowaTag transforms magazine adverts, catalogues, posters and even product packaging...

Mobile users suffer while masts are being upgraded to 4G - expert

Friday, July 31st 2015

Russell Feldman, director of technology and telecoms at market research firm YouGov, said research has shown that where mobile companies try to improve their coverage and upgrade people to 4G, there is often a dip in customer...

South Yorkshire fibre broadband scheme ahead of schedule

Friday, July 31st 2015

Superfast South Yorkshire said one fibre street cabinet in each of the local authority areas has been upgraded, bringing fibre to around 200 homes and businesses in Rotherham, Doncaster, Sheffield and Barnsley. Superfast...

Vodafone adds more countries where UK customers can get 4G

Friday, July 31st 2015

Vodafone has added Albania, Azerbaijan, Cambodia, Jordan and Mauritius to the list of countries in which its customers can use 4G. The new additions mean the network’s customers can use 4G in a total of 63 destinations...

Virgin Media announces £40m ultrafast broadband boost for Leeds

Thursday, July 30th 2015

Middleton is the first area in the city to benefit from the multi-million pound investment, with 11,000 homes now able to start to switch to Virgin. The work is part of Virgin's ‘Project Lightning’, which is bringing...

Slow broadband is costing UK workers 8 days a year

Thursday, July 30th 2015

The survey by satellite broadband provider Europasat found that every day each worker in the UK wastes an average of 15.52 minutes, which works out at more than eight working days a year. The poll, which asked 1,000 people...

Football fans swarm to BT TV in readiness for launch of BT Sport Europe

Thursday, July 30th 2015

Announcing its results for the first quarter to 30 June, the company also revealed that more than 100,000 mobile customers have signed up in the first three months. It also said it will make up to £129m available to extend the...

Fibre broadband network will bring gigabit speeds to gaming event

Thursday, July 30th 2015

Infrastructure provider CityFibre has installed four dedicated fibre connections to serve the CityLAN gaming convention, which takes place at the ABAX Stadium and Future Business Centre – the home of Peterborough United...

Wiltshire village gets broadband 'fit for the 21st century'

Thursday, July 30th 2015

Residents and businesses in Everleigh have now joined more than 55,000 other Wiltshire premises with access to fibre broadband as part of the multi-million pound Wiltshire Online broadband project. The programme, which is a...

Ofcom fines Unicom £200,000 for mis-selling phone services

Wednesday, July 29th 2015

The telecoms regulator has also told Universal Utilities Ltd, trading as Unicom, to compensate customers affected by the mis-selling. Ofcom launched an investigation into Unicom’s selling practices after receiving complaints...

Sky passes 12m customers in 'outstanding period of growth'

Wednesday, July 29th 2015

The TV, broadband and phone provider added 506,000 new customers in the 12 months up to 30 June 2015, taking it past 12m across the UK and Ireland. Growth in the fourth quarter alone was 124,000, 65% higher than the previous...

NFU wants farmers' views on broadband and mobile coverage

Wednesday, July 29th 2015

The National Farmers’ Union (NFU) has launched the farmer-focused broadband and mobile phone survey in a bid to help build understanding of the farming sector’s needs. The survey will be used to help the NFU in its work to...

BT boss: We should play a ‘greater role’ in superfast broadband push

Wednesday, July 29th 2015

Colin Bannon, who has been appointed BT’s regional director for the West Midlands, said maximising the benefits of superfast broadband is key to driving the area’s economic growth. Describing the West Midlands as an...

Monmouthshire town becomes latest part of Wales to get fibre broadband

Wednesday, July 29th 2015

The first premises in Usk and in the nearby village of Nantyderry now have access to broadband speeds of 24Mbps or faster. More homes and businesses in the area will be connected to Superfast Cymru’s fibre network in the...

EE named top mobile operator again, despite complaint handling failures

Tuesday, July 28th 2015

The UK’s largest operator earned the highest overall score in the RootMetrics 1st Half 2015 UK Mobile Network Performance Review, topping the table for categories including overall performance, network reliability, network...

Ofcom looking at ways to make switching easier for mobile customers

Tuesday, July 28th 2015

The telecoms regulator said the current system can cause confusion, especially if customers want to keep their existing mobile number, and can discourage them from switching, meaning they are missing out on the best deals. A...

MPs launch inquiry into UK superfast broadband rollout

Tuesday, July 28th 2015

The House of Commons’ Culture, Media and Sport Committee will look at the coverage, delivery and performance of the technology. The government wants superfast broadband – defined as speeds of 24Mbps or faster – to be...

Ofcom reviews rules on Sky rivals' access to Sky Sports 1 and 2

Tuesday, July 28th 2015

The two channels are available to other retailers on a wholesale basis – but only on the condition that Sky has similar access to its rivals’ key sports content, which is defined by Ofcom as Premier League football. In...

Exmouth becomes 600th town to get 4G mobile coverage from EE

Tuesday, July 28th 2015

The company said its 4G mobile network has been switched on in 90 large towns and cities in 2015 alone. The superfast mobile broadband is also available to residents and businesses in more than 6,000 villages and small...

EE still Europe’s largest 4G mobile operator with 10.9m customers

Monday, July 27th 2015

The company, which is being bought by BT subject to a review by the competitions watchdog, now has 10.9m 4G customers, keeping its position as the largest 4G operator in Europe. Releasing its interim results for the six months...

New report to reveal on-demand and live-streamed TV viewing figures

Monday, July 27th 2015

The TV Player Report will provide official BARB (the Broadcasters’ Audience Research Board) figures for on-demand and live-streamed content through online TV player apps such as BBC iPlayer and All 4. It is the first set of...

Aberdeenshire towns get access to ‘best ever’ broadband speeds

Monday, July 27th 2015

Around 3,000 homes and businesses across the towns of Fraserburgh and Peterhead can now access fibre broadband as part of the Digital Scotland Superfast Broadband rollout. They include 2,000 in Fraserburgh and more than 1,000...

BT announces price hikes for phone and broadband packages

Monday, July 27th 2015

Broadband prices are going up by "not more than 6.94%", according to the provider, while the unlimited anytime calls package is going up by 6.71%, from £7.45 to £7.95. The pence per minute rate for calls to UK landlines is...

Broadband ads mask the real cost of contracts, says consumer charity

Friday, July 24th 2015

Research by Citizens Advice found that average monthly prices are on average three-and-a-half times the initial price advertised. The charity accused provider of “cashing in on false promises”. It analysed ads from six...

4G plans help Vodafone add 83,000 new mobile customers

Friday, July 24th 2015

The operator now has 4.7m 4G customers in the UK and its outdoor population coverage has reached 68%, including complete coverage in London. Vodafone’s fixed broadband offer, which until recently has been purely for...

KC Broadband customer felt 'sick inside' over 'disgusting' £350 cancellation fee

Friday, July 24th 2015

Lee Jarratt, from Hull, tried to cancel the contract after splitting up with his long-term girlfriend, but said the amount he was asked to pay made him feel “sick inside”. The 24-year-old has been a customer of the...

Vodafone blames trees after Suffolk customers left without mobile signal

Thursday, July 23rd 2015

John Alborough, who lives and works on the Norfolk/Suffolk border, said it is not the first time his local mobile mast has gone down and it always seems to take weeks for it to be fixed. But Vodafone said the problem was due...

New project to connect 98% of Telford to fibre broadband by 2017

Thursday, July 23rd 2015

Superfast Telford is aiming to reach 98% of the borough by the end of 2017, with the towns of Dawley and Oakengates and the village of Great Bolas set to be the first communities to benefit. The project is a £5.6m partnership...

Fibre broadband will bring a ‘revolution’ to life on Scottish island

Thursday, July 23rd 2015

More than 2,700 homes and businesses in Rothesay, the Isle of Bute’s main town, as well as neighbouring village Ardbeg, can now order fibre. The move is the first step in rolling out fibre in the area and more coverage in...

Ofcom investigating ways to improve on-screen TV guides for blind people

Wednesday, July 22nd 2015

Despite research suggestions that people with visual impairments watch a similar amount of TV as other people, Ofcom said on-screen TV guides are often difficult for them to use. Difficulties in using the guides to plan their...

Sky Sports to show Premier League goals on mobile platforms

Wednesday, July 22nd 2015

Sky Sports has won the rights to show near-live clips of matches across its digital platforms. Mobile and online subscribers will be able to access packages that will include in-match content and highlights. Sky Sports has...

A fifth of UK internet users have watched TV illegally

Wednesday, July 22nd 2015

The survey, published by the Intellectual Property Office (IPO), highlights the latest UK trends in online streaming and downloading. It found that 15m UK internet users have accessed a TV programme online. 21% of users...

Virgin Media ads should have made clear that broadband prices could rise

Wednesday, July 22nd 2015

The Advertising Standards Authority (ASA) investigated two ads for Virgin Media packages that appeared on the provider’s own website. One offered a £50 reward to customers signing up to 50Mbps broadband and calls priced at...

Poor wi-fi coverage forces 1 in 4 Brits to use mobile data at home

Wednesday, July 22nd 2015

A poll by mobile network testing company Global Wireless Solutions (GWS) found that 40% of UK adults use mobile data at home. A quarter of people said they have no choice but to do this because their home wi-fi coverage is...

Vodafone denies claims it will stop other providers using its mobile network

Tuesday, July 21st 2015

The operator said it has no plans to exit the UK MVNO (Mobile Virtual Network Operator) market, contrary to claims made by TalkTalk in a document handed to the competitions watchdog. An MVNO is a mobile provider that...

TalkTalk leaves mother of three disabled children without a phone for six weeks

Tuesday, July 21st 2015

Catherine Halliday was left struggling to contact her children’s doctors and hospitals, as well as complete everyday tasks like claiming benefits or shopping online. It took the 27-year-old six weeks to eventually get...

Welsh language TV channel improves on demand services

Tuesday, July 21st 2015

The first S4C on demand app for Android was launched yesterday, alongside a new iPhone app and on demand website. The Android app makes it possible for viewers to watch S4C’s programmes, both live and on demand, on a wider...

Council deal brings fibre broadband to Hampshire new-builds

Tuesday, July 21st 2015

Developers Bellway Homes, Bovis Homes and Taylor Wimpey Homes worked with Hampshire’s Superfast Broadband programme to connect properties on the Abbotswood development in Romsey. Fibre street cabinets have been installed by...

Family stuck with ‘shocking’ broadband a year after superfast upgrade promise

Monday, July 20th 2015

The problem is made worse by the fact Carol El Hawary lives in a mobile not-spot – an area with little or no mobile phone coverage. BT has been promising to upgrade the Scottish coastal village of Garmouth to superfast...

Voice of broadband and mobile customers is not being heard - consumer affairs expert

Monday, July 20th 2015

Roger Darlington, chairman of the Consumer Forum for Communications (CFC), said the voice of the consumer is “very weak” when it comes to telecoms and other regulated sectors. Debates on the future of the sector are...

Scottish villages sign deal to get 'top notch' wireless broadband

Monday, July 20th 2015

A wireless broadband service will deliver superfast speeds to more than 250 homes and businesses in the Humbie and Fala areas of East Lothian and Midlothian. The project has been developed by Humbie Lammermuir Community...

'BT doesn't need to split up' - says BT

Friday, July 17th 2015

Steve Haines, group managing director of Mobility at BT Group, said if Openreach, which owns and maintains the UK’s largest broadband network, had been separated from BT in the past it would have limited investment. Mr...

Business declines for Stoke-on-Trent café after BT loses its phone number

Friday, July 17th 2015

The owners of Zest Café Bistro in Stoke-on-Trent wanted to move from Sky to BT for a better broadband deal. But despite telling BT they wanted to keep their landline number – which appears on all their advertising...

Freesat launches new 'affordable' set-top box recorder

Thursday, July 16th 2015

The new box gives consumers an "affordable alternative" as households bills – and particularly pay TV prices – continue to rise across the UK, Freesat said. It comes with Freetime, which allows users to pause, rewind and...

Fibre broadband making a 'massive difference' on Holy Island of Lindisfarne

Thursday, July 16th 2015

Engineers from Openreach, BT’s network maintenance business, overcame a range of challenges to bring superfast speeds to the island as part of the iNorthumberland programme. As well as battling the North Sea, which covers...

Fibre broadband in Scottish town is ‘important step’ in superfast rollout

Thursday, July 16th 2015

The number of premises in Whitburn with access to fibre could even increase as Openreach engineers complete the upgrade to the area. The investment has been welcomed by the local council. Councillor Cathy Muldoon, West...

Ofcom to consult on splitting Openreach from BT

Thursday, July 16th 2015

Deciding on the future of Openreach forms a key part of Ofcom’s digital communications review – an overarching review of the UK’s fixed and wireless networks to make sure they work for consumers. In a statement released...

Can't get a decent mobile signal? Blame archaic planning laws, says Vodafone boss

Wednesday, July 15th 2015

Petek Ergul, Vodafone UK’s head of networks, said there needs to be a “complete change of mindset” in the way efforts to improve infrastructure are dealt with to allow network improvements to be rolled out faster. Ms...

1 in 10 young people admit accidentally making in-app purchases

Wednesday, July 15th 2015

A survey by e-safety charity Childnet found that 12% had spent money accidentally in this way. The results of the survey reveal that 95% of 11 to 18-year-olds have downloaded an app, with 59% paying for an app and just over a...

EE customers to get flood risk warnings on their mobiles

Wednesday, July 15th 2015

Messages from the Environment Agency’s Floodline Warnings Direct service will be sent to EE customers in what is the first time warnings have been issued directly through a mobile provider. The scheme is being rolled out...