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Vodafone best mobile network at The O2 Arena during Olly Murs gig

Thursday, June 11th 2015

Mobile analytics company RootMetrics analysed the mobile internet performance at the London venue during a sell-out Olly Murs concert attended by 20,000 people last month. Vodafone was ranked the top-performing network for...

Ofcom to investigate broadband providers 'systematically making it difficult' for customers to switch

Wednesday, June 10th 2015

The communications watchdog announced it has started what it calls a ‘monitoring and enforcement programme’ to look at the cancellation and termination arrangements of providers offering landline, mobile, broadband and...

Partnership brings fibre broadband and Sky TV to new-build homes in Reading

Wednesday, June 10th 2015

Sky has teamed up with GTC, which is providing gas, electricity and fibre to the home (FTTH) infrastructure at the new Kings Mead development at Kenavon Drive. GTC’s fibre optic network will be used to offer a home phone...

Highlands village benefits from ‘ambitious’ Scottish fibre broadband rollout

Wednesday, June 10th 2015

The village of Kinlochleven in Lochaber has become the latest place to get superfast broadband as part of the Digital Scotland Superfast Broadband project, led in the region by Highlands and Islands Enterprise (HIE). The boost...

Vodafone launches new broadband and home phone services

Wednesday, June 10th 2015

The new service, called Vodafone Connect, will offer broadband speeds up to 76Mbps and will initially be available to existing Vodafone mobile customers in Manchester, Berkshire and parts of Hampshire and Surrey. It will be...

Mobile providers outline plan to tackle not-spots in Shropshire

Wednesday, June 10th 2015

The Mobile Operator’s Association (MOA), which represents the four major operators EE, O2, Three and Vodafone, has outlined plans to improve the scale and quality of coverage in the county as part of a £5bn UK-wide investment...

Rural Wales to benefit from Three’s 4G mobile coverage

Tuesday, June 9th 2015

The operator said it is set to boost 4G coverage in Wales following the rollout of low frequency 800Mhz spectrum. The network improvements will increase indoor coverage and help cut the number of not-spots – areas where...

Apple Pay to launch in UK next month

Tuesday, June 9th 2015

Apple Pay is coming to the UK in July, giving iPhone, iPad and Apple Watch users a secure, contactless payment method. The new service will be accepted at more than 250,000 locations at launch and will support UK credit and...

Competition watchdog begins in-depth probe into BT/EE takeover

Tuesday, June 9th 2015

The Competition and Markets Authority (CMA) announced today that it has referred BT Group’s proposed £12.5bn acquisition of the UK’s biggest mobile network to an “in-depth phase 2 investigation”. In a joint...

Champions League football will be free for BT TV customers

Tuesday, June 9th 2015

BT has the rights to broadcast all 351 matches from both competitions for the next three seasons. And today, the company announced that customers with BT TV will get all four BT Sport channels for free – BT Sport 1, BT Sport...

Pensioner scammed for £3,000 left ‘a blubbing mess’ by TalkTalk

Tuesday, June 9th 2015

Julie Norton was duped into handing over her savings during a phone call from a woman who claimed to be from the provider. After realising she had been scammed, Mrs Norton called TalkTalk to let them know but was left in tears...

Fibre rollout gives Cheshire residents 10x faster broadband speeds

Monday, June 8th 2015

The Connecting Cheshire project – a partnership between four Cheshire councils and BT – is providing premises with access to speeds up to 300Mbps. When combined with commercial rollouts by BT and other providers, there...

Japanese and Afrikaans TV channels launched on Freeview HD

Monday, June 8th 2015

JSTV and JSTV2 are the only Japanese channels available in Europe and feature entertainment, movies, news, sports and children’s programmes. kykNET and kykNET Musiek provide a range of Afrikaans entertainment including talk...

Durham superfast broadband scheme reaches ‘significant milestone’

Monday, June 8th 2015

The Digital Durham project has hit the milestone in its first phase, and is expected to reach a total of 63,500 premises by the end of June. A total of 30 new exchange areas have been enabled along with the installation of 264...

Petition urges government to set progress targets for TV subtitles

Friday, June 5th 2015

Nearly 2,000 people have signed an online petition to Mr Vaizey urging him to take action to stop people with sensory loss being excluded. Organisers of the Subtitle It! campaign want the newly re-elected digital minister to...

‘Ambitious’ Northumberland broadband rollout to reach another 3,000 homes

Friday, June 5th 2015

The second phase of the iNorthumberland contract will see more than £4.1m invested in the programme area, on top of the £18.9m initially invested. The second phase of the fibre rollout is expected to include Matfen, Hebron,...

Shropshire broadband scheme extended after £5m funding boost

Friday, June 5th 2015

The funding boost will give around 4,000 more homes and businesses access to the new fibre network being rolled out by Connecting Shropshire. Parts of Montford Bridge, Prees and Munslow not already enabled for faster fibre...

The million-pound London riverside apartments with 'useless' broadband

Thursday, June 4th 2015

Media lawyer Geraint Lloyd-Taylor, who lives in the Royal Arsenal Riverside development in Woolwich, south-east London, said broadband speeds have gradually slowed down and are virtually unusable sometimes. But despite...

Snapchat behind ‘staggering’ 75% of Vodafone messaging data traffic

Thursday, June 4th 2015

The app allows users to send pictures, videos and text in messages that are deleted automatically after 10 seconds. Its popularity, according to Vodafone, means that other messaging services such as Facebook Messenger and...

Superfast broadband boosts Yorkshire RSPCA’s fundraising drive

Thursday, June 4th 2015

The charity’s Leeds, Wakefield and District Branch recently moved to a new re-homing centre in Wakefield after previously working from rented accommodation spread over several sites. Branch manager Caroline Lewis-Jones...

Netflix: ‘We’re running trailers for our own series - but not adverts’

Thursday, June 4th 2015

The company has confirmed that, although it won't be running paid adverts, it has been showing teaser-trailers for original Netflix series before programmes begin for a limited number of viewers. Reports in the US had suggested...

TalkTalk’s 'best deals on broadband' claim was misleading

Wednesday, June 3rd 2015

The Advertising Standards Authority (ASA) investigated a TalkTalk ad that appeared in the regional press following a complaint by Sky. Despite TalkTalk's claim, Sky said its broadband was cheaper over a 12-month minimum...

Smartphones will be used by 70% of the world by 2020

Wednesday, June 3rd 2015

Ericsson’s Mobility Report, published today, said that 70% of the world’s population will be using smartphones by 2020, and 90% will be covered by mobile broadband networks. Smartphone subscriptions will more than double,...

Rural Northern Ireland gets £1m broadband boost

Wednesday, June 3rd 2015

The investment was announced yesterday (2 June) by Northern Ireland’s Agriculture Minister Michelle O’Neill. She said providing services to help tackle isolation in rural areas is a priority. “Right at the top of this...

Growing evidence that TV viewing habits are changing – expert

Tuesday, June 2nd 2015

Yet in spite of this, views on the subject are polarised, according to Nick Moreno, Arqiva's head of strategy, satellite and media. Writing in a blog post, he described positions at either end of the debate as ‘broadcast TV...

Vodafone mobile customers now able to use 4G when travelling abroad

Tuesday, June 2nd 2015

The company’s 4G service is now available in 58 destinations across the world – more than any other UK mobile provider, the company said. Customers will also be able to take advantage of Vodafone WorldTraveller – a...

Rural communities can’t be left behind by broadband rollout – MP

Tuesday, June 2nd 2015

James Heappey (Con – Wells) told fellow MPs that the final 5% of the rollout is “disproportionately concentrated” in constituencies like his, and urged the government not to leave people behind. Mr Heappey made his...

Lack of awareness stopping disabled people using the internet

Tuesday, June 2nd 2015

The Internet Users 2015 report from the Office of National Statistics (ONS) reported that 48% of ‘lapsed’ internet users – people who had not been online in the last three months – identified themselves as being...

Vodafone trials bird box antenna to boost rural mobile coverage

Tuesday, June 2nd 2015

The bird box antenna picks up a signal from the nearest mobile mast and boosts it to provide better indoor coverage without ruining the appearance of rural buildings. Developed in conjunction with telecommunications consultant...

People spend more time consuming media than sleeping – and the internet is to blame

Monday, June 1st 2015

The findings, published by media agency ZenithOptimedia, says that people spend an average of eight hours a day consuming different media. This is more than the average seven hours of sleep that, according to the National...

EE trial broadcasts FA Cup final coverage over 4G mobile network

Monday, June 1st 2015

The trial of what EE is calling ‘4G Broadcast’ saw multiple devices connected to one broadcast stream of live footage of the game – which saw Arsenal beat Aston Villa 4-0. Selected viewers inside Wembley Stadium were...

Head of BBC iPlayer defends service after 'misleading headlines'

Monday, June 1st 2015

Dan Taylor-Watt, in a blog post, said he wanted to “correct some misleading headlines” after a number of articles suggested iPlayer had suffered its first dip in history. Mr Taylor-Watt referred to stories that appeared...

Direct Save Telecom aims for more broadband customers with rebrand

Friday, May 29th 2015

The company has streamlined its ordering process and improved its website to make it easier for new customers to sign up. Marketing itself as a budget-friendly alternative to bigger-name providers, Direct Save Telecom...

Smartphone use still growing - but gradually slowing down

Friday, May 29th 2015

The Internet Trends 2015 report, published by US venture capital firm Kleiner Perkins Caulfield Byers (KPCB), found there were 2.1bn smartphone users in 2014 – a growth of 23%. But in 2013 the growth was 27%, while the...

Leeds tops table for number of mobile phone and tablet thefts

Friday, May 29th 2015

Data from gadget insurer Protect Your Bubble showed that almost a third of claims across the UK’s 35 biggest towns and cities came from Leeds. The Yorkshire city accounted for 28.6% of the almost 30,000 theft claims received...

Thousands more Bedfordshire homes to get access to fibre broadband

Friday, May 29th 2015

A new contract worth more than £4m has been signed with BT as part of the Central Superfast programme, a partnership between Central Bedfordshire, Bedford Borough, Milton Keynes and Luton Borough councils, BT and the...

Roku adds new features to its TV streaming devices

Friday, May 29th 2015

The company is rolling out a UK software update that introduces Roku Search and Roku Feed, allowing users to search or follow entertainment they want to watch. The search function will initially feature Netflix, Snagfilms and...

Internet-connected devices will outnumber people three to one by 2019

Friday, May 29th 2015

Cisco’s global IP traffic forecast tracks the growth of internet traffic and explores the implications for service providers. It said there will be more than three networked devices per person by 2019, compared to less than...

Westminster residents urged to sign up for fibre broadband campaign

Thursday, May 28th 2015

The council is calling on broadband providers to finish their fibre networks in Westminster, bringing high-speed internet speeds to the area. It said that although businesses can access superfast speeds using specific...

Superfast broadband rollout ‘fundamental’ to Wales’ digital future

Thursday, May 28th 2015

Auditor General for Wales, Huw Vaughan Thomas, said the Welsh Government’s procurement and management of the Superfast Cymru project has been generally effective. The project aims to provide access for around 700,000...

Internet providers told to block unauthorised eBook websites

Thursday, May 28th 2015

The websites in question help users find unauthorised copies of eBooks. An investigation by The Publishers Association (PA) found that the sites, which are all based overseas, hold around 10m titles, of which more than 80%...

Isle of Wight broadband project reaches thousands more rural homes

Thursday, May 28th 2015

Fibre broadband cabinets have been, and are continuing to be, installed in locations across the island, including rural areas, bringing faster speeds to residents and businesses. A major switch-on of 13 cabinets has taken...

Tablets have become a 'must-have’ device for UK consumers

Thursday, May 28th 2015

The tablet has become a ‘must-have’ device in the five years since Apple launched the iPad in the UK in 2010, the communications regulator’s research suggests. The rise in popularity of tablets has seen the percentage of...

Celebrations as North Yorkshire broadband scheme reaches milestone

Wednesday, May 27th 2015

Members of Superfast North Yorkshire (SFNY) celebrated the completion of the first phase of the rollout programme with the ceremonial switching on of a fibre broadband cabinet in the market town of Masham near Harrogate. The...

A fifth of O2 customers using 4G mobile network

Wednesday, May 27th 2015

The company revealed that in the 21 months since offering 4G, a fifth of its customers are using fourth generation mobile technology. O2, which has a total of 24.6m subscribers in the UK, is currently spending £3bn over five...

Older people need 'more support' to get online

Wednesday, May 27th 2015

The Internet Users 2015 report found that 5.9m UK adults had never used the internet. 3m of these are aged 75 or over. Only a third (33%) of adults aged 75 and over have used the internet in the past three months, compared to...

World’s 3.2bn internet users moving towards global ‘digital society’

Wednesday, May 27th 2015

New figures from the International Telecommunication Union (ITU) show that 3.2bn people are able to get online. Of these, 2bn live in developing countries but that still leaves 4bn people in the developing world without access...

Four in five UK landlines receive nuisance phone calls

Wednesday, May 27th 2015

The telecoms regulator found that 86% of those participating in its study experienced a nuisance call in a four-week period. More than half of those taking part (52%) received a recorded sales call – up from 37% in 2014 and...

New mast to bring mobile signal to Dorset not-spot

Wednesday, May 27th 2015

The operator has announced that a new mast in Portesham, Dorset has gone live, bringing reliable 3G and 4G coverage to the community for the first time. The mast is part of the Government’s Mobile Infrastructure Project...

Half of UK adults have used a TV connected to the internet

Tuesday, May 26th 2015

Ofcom’s ‘UK audience attitudes to the broadcast media’ report found that 44% of adults had watched internet-based content through their TV set. Catch-up services such as BBC iPlayer and ITV Player are the most popular...

Scottish National Park will 'benefit hugely' from superfast broadband

Tuesday, May 26th 2015

Residents and visitors in Loch Lomond and the Trossachs National Park will now be able to enjoy broadband speeds of up to 80Mbps. More than 1,700 homes and businesses in Callander, a town within the National Park, can now...

Deaf campaigners back Ofcom’s call for more sign language on TV

Tuesday, May 26th 2015

The responses come after telecoms regulator Ofcom revealed that the number of minutes of sign-presented programmes that must be shown on TV is rising from 30 to 75 minutes per month. Broadcasters have the option of producing...

Vodafone to invest millions in Southampton 4G mobile network

Tuesday, May 26th 2015

The multi-million pound investment is part of a £2bn nationwide network spend by the provider across 2014 and 2015. It is hoped to bring stronger indoor and outdoor coverage and mobile internet services across Vodafone’s...

Ofcom failing to let consumers know about product placement on TV

Friday, May 22nd 2015

The UK audience attitudes to the broadcast media report from telecoms regulator Ofcom found that less than 2 in 10 people recognised that a ‘P’ symbol shown at the start, end or either side of a commercial break indicates...

Half of people who have stopped using the internet are disabled

Friday, May 22nd 2015

The Office of National Statistics' (ONS) Internet Users 2015 report, revealed that 48% of the people who had not been online in the last three months – referred to as ‘lapsed’ users – are disabled. This is in spite of...

Superfast broadband rollout in Wales making 'excellent progress'

Friday, May 22nd 2015

Engineers from BT’s local network business are working in every telephone exchange area in Neath Port Talbot to connect premises to faster speeds. The area’s first fibre street cabinets have already started going live,...

Villager calls for ‘usable’ broadband after film download takes three days

Friday, May 22nd 2015

Neil Asher said it appears that he and fellow residents in Heddon-on-the-Wall are stuck with “terrible” broadband speeds, with no plans to update the infrastructure to their village. Mr Asher contacted Cable.co.uk after...

Sky expands range of kids TV shows available on demand

Friday, May 22nd 2015

The number of episodes of favourites including SpongeBob Squarepants and Ben 10 is increasing from 700 to around 4,000. Sky said the additions mean its on demand feature will be home to more episodes of the most-watched...

BT Openreach and Crimestoppers vow to 'eradicate' broadband cable theft

Thursday, May 21st 2015

The infrastructure arm of BT and Crimestoppers have been working together since 2011 to clamp down on criminals stealing copper broadband cabling from the Openreach network. And yesterday they reaffirmed their commitment by...

EE ready for more than 200,000 Power Bar swaps at Glastonbury

Thursday, May 21st 2015

The operator, in its third year as Glastonbury Festival’s official technology and communications partner, is offering two Power Bar Exchange points this year, able to accommodate more than 200,000 Power Bar swaps during the...

New BT lab to continue ultrafast broadband trials in Swansea

Thursday, May 21st 2015

BT has been testing G.fast technology at its labs in Adastral Park, Suffolk, and has already announced that further trials will take place in Huntingdon, Cambridgeshire, and Gosforth, Newcastle-upon-Tyne. It has also confirmed...

London marina boats get faster broadband than most UK homes

Thursday, May 21st 2015

Occupants of boats in the South Dock marina, which includes South Dock and Greenland Dock, can access speeds of up to 1Gbps from fibre to the premises provider Hyperoptic. It is the first time people who live on the boats have...

Welsh language online TV in greater demand than ever before

Thursday, May 21st 2015

Welsh TV channel S4C was launched as a channel on the iPlayer last year and has been getting an average 110,000 weekly viewing sessions so far in 2015. BBC Cymru Wales says new figures suggest more Welsh language audiences are...

TV subtitles are improving – but speed makes some unreadable

Thursday, May 21st 2015

Ofcom looked at the accuracy of subtitling, the latency of subtitles (the delay between the spoken word and the subtitle appearing on screen) and average subtitle speeds. The telecoms regulator's third report measuring live...

Somerset village part-funds its own superfast broadband rollout

Wednesday, May 20th 2015

Villagers in Claverton, near Bath, have been working with BT for the past three years to bring connectivity to the village’s 70 homes. The project involved laying four kilometres of overhead and underground cabling as well...

‘Finishing line in sight’ for West Yorkshire superfast broadband project

Wednesday, May 20th 2015

The Superfast West Yorkshire fibre broadband rollout is said to be on course for the majority of the project to be completed by the end of June. Writing in the Superfast West Yorkshire newsletter, a spokesperson said: “It...

Sky and TalkTalk launch UFO website to promote fibre broadband in York

Wednesday, May 20th 2015

The site says ‘UltraFibreOptic’ – or UFO – has landed and allows users to register their interest in ultrafast broadband. Sky and TalkTalk are working with infrastructure provider CityFibre to build a broadband network...

Jennie Bond: Villages penalised with slow broadband

Wednesday, May 20th 2015

Journalist and TV presenter Ms Bond said slow broadband at her home in the village of East Prawle in South Devon is “very, very frustrating”, especially combined with a lack of mobile phone reception in the area. “I...

Mobile users will consume as much data as 10bn Blu-ray movies by 2019

Wednesday, May 20th 2015

The Juniper Research 'Wi-fi calling operators' white paper forecasts that mobile data usage will reach around 197,000PB (Petabytes) by 2019. This is because, according to Juniper, the average monthly data usage of smartphone...

Next-day broadband and TV repair still not completed a month later

Tuesday, May 19th 2015

Barry Holtom first contacted Virgin four weeks ago after his services “just went off” and was told it would be up and running by 4pm the following day. He phoned again the next day because nothing had happened – and has...

EE is UK's biggest 4G mobile network - but others are catching up

Tuesday, May 19th 2015

But expanding coverage from Vodafone and O2 is creating greater choice for consumers. RootMetrics has published its first report looking specifically at the fourth generation of mobile technology, 4G. It found that EE’s...

One in five viewers have found something on TV offensive - Ofcom

Tuesday, May 19th 2015

The telecoms regulator also found that the figure rises to one-third of those in the 65 and over age bracket, with respondents from that age group most likely to complain about all types of offensive TV content. The Ofcom UK...

More than half of smartphones sold globally are 4G devices

Tuesday, May 19th 2015

It is the first time 4G mobiles – fourth generation mobile phones – accounted for more than 50% of the global market share. GfK, which carried out the research, said the increasing affordability of 4G smartphones had...

Streamed TV subscriptions to more than triple by 2019

Tuesday, May 19th 2015

The ‘Mobile & Online TV & Video: OTT, IPTV & Connected Markets 2015-2019’ report from Juniper Research says that around 332.2m subscribers will access video content in this way by 2019. With current global subscriptions...

BT says EE takeover will be 'good for consumers'

Monday, May 18th 2015

Gavin Patterson said the acquisition would allow BT to “invest and innovate even more than now”. He was speaking as BT made a formal submission to the UK’s Competition and Markets Authority (CMA). The purchase was...

New culture secretary ‘delighted’ by Essex superfast broadband rollout

Monday, May 18th 2015

Mr Whittingdale (pictured) met the Superfast Essex team as the rollout in the county reached its halfway point of 32,500 homes and businesses that can now get superfast broadband. The programme is expected to have enabled...

Owner of overlooked Devon holiday cottages proposes own fibre broadband network

Monday, May 18th 2015

Ralph Rayner, director of Ashcombe Country Cottages, near Dawlish, Devon, wants to build a fibre optic broadband network to bring faster and more reliable speeds to people who live in and visit the area. But he has been told...

Government superfast broadband rollout reaches 2.5m homes

Monday, May 18th 2015

Official statistics showed that as of 31 March, an additional 2,411,395 properties could access speeds of 24Mbps or faster. With the project reaching an additional 40,000 premises each week, government officials say the 2.5m...

Eleven hours on the phone to EE - and still no broadband

Monday, May 18th 2015

Craig Russell arranged for his broadband and phone package to be transferred to his new address on 1 April. He was informed by a customer services advisor that the switch of services wouldn’t be a problem and the process would...

BBC to close global version of iPlayer next month

Friday, May 15th 2015

Viewers in Western Europe, Australia and Canada have been able to watch programmes via the app, which was launched in 2011, for a subscription fee. But BBC Worldwide, which runs the service, has announced it will close...

BT must install broadband faster and give rivals access to cables – Ofcom

Friday, May 15th 2015

Under the proposals, announced by the telecoms regulator today, companies that want to provide high-speed lines for businesses could be given access to BT’s ‘dark fibre’ – fibre cables already in the ground but not yet...

TalkTalk to offer fibre broadband to customers in York this autumn

Friday, May 15th 2015

The company is working with Sky and infrastructure provider CityFibre to provide the city with fibre to the premises (FTTP) broadband capable of speeds up to 1,000Mbps. In its financials, which revealed it had gained more than...

Half of Suffolk village will miss out on superfast broadband

Friday, May 15th 2015

Just 44% of Stradbroke village will be able to access the first phase of Suffolk County Council’s project under the BDUK (Broadband Delivery UK) rollout, despite its 85% overall target for the county, its community centre...

Pensioners unable to contact ill relative after broadband and phone cut off

Friday, May 15th 2015

Sharon Jewitt, from Brotherton, North Yorkshire, switched her broadband and landline service to the Post Office to help her stay in contact with a member of the family in Cyprus who is currently battling cancer. However,...

New customers make TalkTalk the UK's third biggest TV provider

Thursday, May 14th 2015

It is now the UK’s third largest TV provider with 1.4m customers, behind Sky and Virgin Media. The company has reported an increasing number of customers choosing bundled phone, broadband, TV and mobile packages known as...

BDUK gets superfast broadband to 6,000 homes for every million spent

Thursday, May 14th 2015

The ‘Broadband Performance Indicator – March 2015’ release from BDUK shows that, on average, the programme has passed 6,837 premises per £1m of expenditure. Cumulative BDUK spending to the end of March 2015 was an...

Broadcasters given more time to increase use of sign language on TV

Thursday, May 14th 2015

The telecoms regulator originally planned to require broadcasters to increase sign-presented programmes on their channels and spend more money on accessibility from 1 January 2015. However, Ofcom announced that the consultation...

Hertfordshire to benefit from extension of superfast broadband rollout

Thursday, May 14th 2015

The Connected Counties programme, which covers Hertfordshire and Buckinghamshire, has a confirmed rollout area and timescale for its Superfast Extension Programme (SEP) – the second phase of its fibre broadband rollout. The...

Video streaming drives increase in 4G data on EE mobile network

Thursday, May 14th 2015

The operator now has more than 10m customers using 4G across Europe and has seen a huge growth in data usage. EE’s 4GEE Mobile Living Index, which has measured 4G mobile data use on the network for the past two years, also...

US company bringing free mobile calls, texts, data and roaming to UK

Wednesday, May 13th 2015

Los Angeles-based FreedomPop will offer SIM-only deals featuring 200MB of data, 200 minutes and 200 texts for free to UK consumers from July this year. FreedomPop customers can also use their free minutes to call 60 countries...

UK broadband has to be reliable as well as fast – BT Openreach CEO

Wednesday, May 13th 2015

Openreach CEO Joe Garner said last year BT had worked to stop an increase in the number of network faults, and plans to work more closely with providers to help diagnose customers' broadband problems more quickly. Speaking after...

On demand viewing will not kill off broadcast TV schedules

Wednesday, May 13th 2015

Jecinta Noble, head of editorial at the Sky-owned streaming service, said scheduled broadcasting will not become redundant, because people will still enjoy ‘appointment’ shows like Game of Thrones. Writing a guest blog...

Sales of Freeview boxes and TVs pass 100m

Wednesday, May 13th 2015

The figure includes all televisions, set-top boxes and DVD and Blu-ray devices with an inbuilt Freeview SD or HD tuner. TVs with a built-in SD or HD tuner make up 66% of Freeview units sold, at 70,735,192. Freeview+ digital...

Vodafone CEO pledges to cut number of customer complaints

Wednesday, May 13th 2015

Jeroen Hoencamp was speaking after Ofcom reported that Vodafone was the most complained-about provider of pay-monthly mobile services in the last three months of 2014. The operator generated 0.15 complaints per 1,000 customers...

Fibre broadband holds ‘huge potential’ for Scottish towns

Wednesday, May 13th 2015

BT’s rollout of fibre broadband has reached Bonnybridge and Denny, near Falkirk, making the network accessible to more than 6,800 homes and businesses. That number will rise to around 8,500 when the upgrade is completed by...

Undersea cable brings ultrafast broadband to Somerset and Wiltshire

Tuesday, May 12th 2015

The partnership between TrueSpeed Communications and Hibernia Networks will allow people in the area to access speeds of 100Mbps or more, sooner than planned. The agreement will allow TrueSpeed access to Hibernia Networks’...

Plusnet offers YouView TV to its fibre broadband customers

Tuesday, May 12th 2015

The move marks the company’s first venture into ‘triple-play’ – offering customers the chance to have their TV, broadband and phone line come from the same provider. YouView is available to customers who already have...

EE is UK's most complained-about broadband and landline provider

Tuesday, May 12th 2015

There were more complaints about Vodafone’s pay-monthly mobile services than any other provider, while complaints about BT TV were five times the industry average. Ofcom, the UK’s telecoms regulator, has today published a...

One in three sign up for superfast broadband on Scilly Isles

Tuesday, May 12th 2015

Figures from Superfast Cornwall suggest that the take-up of superfast fibre broadband is among one of the highest in the UK, with one in three premises already using it. The arrival of superfast broadband on the Isles of...

Satellite TV service Freesat announces record number of new viewers

Tuesday, May 12th 2015

Freesat added 12,000 new customers in the first quarter of 2015 – more than double the number it added in the same period last year. The announcement takes the total number of customers for the subscription-free connected...