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Central London fire still affecting mobile services a week on

Thursday, April 9th 2015

The fire, which broke out last Wednesday (1 April) in Holborn, burned for 36 hours, causing power cuts, road closures, and damaging the power supply to some mobile mast sites. The London Fire Brigade today said the blaze was...

Formula 1 fans angry after Sky Sports reduces web coverage

Thursday, April 9th 2015

The popular Race Control feature allows viewers to switch between on-board cameras, a live timing screen and a driver tracker. It is now only available via the red button or the Sky Sports app for iPad after Sky Sports dropped...

Mixed reaction to EE making mobile calls on London Underground easier

Thursday, April 9th 2015

But reaction to the news has been mixed, with commuters taking to social media to comment on the announcement. The service will allow Lumia 640, Samsung Galaxy S6 and S6 Edge owners on the network to use their phones within...

Superfast broadband coming to Hampshire new-build development

Wednesday, April 8th 2015

Both future residents and homeowners already living in the Abbotswood development near Romsey will have access to broadband speeds of 24Mbps or higher. New fibre broadband cabinets are scheduled to be installed by the end of...

Study to reveal quality of broadband on Channel Islands

Wednesday, April 8th 2015

The Channel Islands Competition and Regulatory Authorities (CICRA) is carrying out the research to help identify potential issues in the islands’ broadband infrastructure and help operators and governments see where...

Virgin Media customers to continue getting TiVo boxes under new deal

Wednesday, April 8th 2015

A new agreement extends the existing five-year partnership between the two companies in the UK for a further three years. As part of the new agreement, Virgin Media has committed to the development of next-generation solutions...

Isle of Skye communities launch superfast broadband project

Wednesday, April 8th 2015

The North Skye Community Broadband project’s first aim is to prove there is demand for speeds of 24Mbps or faster in the Isle of Skye communities of Glendale, Duntulm and Waternish. It will then focus on the installation of...

Hyperoptic gets ‘phenomenal’ response to gigabit broadband in Liverpool

Tuesday, April 7th 2015

Five developments across the city already have the service, with another 16 undergoing installation as part of plans to extend the Hyperoptic footprint across the city by the end of the year. The firm, which provides...

EE boosts indoor mobile coverage with wi-fi calling

Tuesday, April 7th 2015

Wi-fi calling will allow customers to make calls and send texts where there is normally no mobile coverage by using an existing wi-fi connection. Users will not need to download an app and will make calls and send texts as...

All Vodafone mobile bundles to include 4G and more data

Tuesday, April 7th 2015

All pay monthly handset bundles with Vodafone now include 4G along with generous data allowances to allow people to enjoy things like music and TV content. Changes to its packages include increased data allowances on Red Value...

Mobile tests in seven UK cities find EE most reliable network

Tuesday, April 7th 2015

The RootMetrics 1st Half 2015 UK Mobile Network Performance Review has already tested mobile coverage in seven cities or ‘markets’ across the country. It will go on to test mobile performance in a total of 16 different...

Virgin Media promises broadband fix for problem-hit Crawley customers

Tuesday, April 7th 2015

Virgin previously came under fire from customers in the West Sussex town who had suffered months of problems with its broadband service. Several customers told Cable.co.uk they had suffered a raft of issues such as slow...

Oxfordshire villagers hit out at problems caused by phone lines 'rotting in the ground'

Thursday, April 2nd 2015

Paul Phillipson, who has spoken previously to Cable.co.uk about his village’s continuing battle for superfast broadband, said Fernham also suffers from persistent phone line problems. In one example, an international...

EE fastest 4G mobile network – but slowest for web browsing

Thursday, April 2nd 2015

But while it had the fastest download and upload speeds, EE had the slowest web browsing speed of all four major mobile operators, taking the longest for a web page to load on 4G. The findings were published today as part of...

EE launches free portable smartphone charger

Thursday, April 2nd 2015

The EE Power Bar will be available to pick up in EE stores when the promotion launches “in the coming weeks”. It will come with a micro USB lead that can be used to charge your smartphone but also to charge the portable...

Sky told to stop exaggerating reliability of its broadband

Thursday, April 2nd 2015

The Advertising Standards Authority (ASA) found that the broadband page of sky.com could lead consumers to think the near 100% figure referred to how reliable their overall service would be. This is despite small print...

Remote Scottish communities will be without superfast broadband 'forever'

Wednesday, April 1st 2015

James Pirie, who lives and works in the Scottish Highlands, said he will not give up trying to get better broadband, but has to accept that he may never get ‘superfast’ speeds. The government has committed to deliver...

Swindon to get superfast broadband via 4G mobile network

Wednesday, April 1st 2015

Swindon Borough Council, as part of Broadband Delivery UK’s (BDUK) Superfast Broadband Extension Programme, is looking to increase coverage of superfast broadband from 80% of premises to 99.4% by next year. The...

Virgin Media claims of ‘unlimited’ mobile data were misleading

Wednesday, April 1st 2015

The Advertising Standards Authority (ASA) received seven complaints which claimed that the term “unlimited data” was misleading in relation to a number of Virgin Media mobile tariffs. The ASA found references to...

Sky Sports Android app launched for Virgin Media customers

Tuesday, March 31st 2015

The streaming app, previously only available for Apple devices, means sports fans can watch Sky Sports 1 to 5, Sky Sports F1 and Sky Sports News HQ live on Android devices on a 3G, 4G or wi-fi connection while in the UK. The...

Fibre connected masts bring faster wireless broadband to Hull

Tuesday, March 31st 2015

Purebroadband will use CityFibre’s dark fibre network – fibre cables already in the ground but not yet connected to carry traffic – to replace its existing network. The two companies say the move will boost internet...

Brits don't know how to keep their mobile phones safe abroad

Tuesday, March 31st 2015

A survey by the operator found that despite the amount of personal data people store on their phones, 51% of the 1.6 million Britons travelling abroad over the Easter break don't know the best ways to keep their phone...

Superfast broadband extension an 'important chapter' for Worcestershire

Monday, March 30th 2015

More than 22,000 premises are already able to sign up to the high-speed technology out of the 55,000 planned in the first phase of the Superfast Worcestershire programme, which will finish at the end of June 2016. The project...

Half of Brits too scared to use mobile phone abroad

Monday, March 30th 2015

Research from international network specialist Worldsim revealed that 52% of Brits don’t use their mobile devices abroad, while 26% search for the nearest wi-fi hotspot to avoid incurring expensive data charges. More than...

Ill Worcestershire woman slams Sky's 'parade of excuses' after 8-month wait for landline

Friday, March 27th 2015

Last month Cable.co.uk reported how Jill Vizor had been left without broadband and a phone line since she moved to the Orchards housing development in Evesham, Worcestershire, in July. She had been advised to relocate due to...

Government to subsidise satellite broadband for rural residents

Friday, March 27th 2015

People living in areas not covered by the rollout of superfast fibre broadband will be given help to install a superfast-capable satellite service, the government has said. The new scheme, to be launched later this year, will...

Councils should make sure new-builds have superfast broadband

Friday, March 27th 2015

In an open letter to council leaders, digital economy minister Ed Vaizey and housing minister Brandon Lewis say high quality broadband is essential for sustainable growth. The government’s superfast broadband programme,...

Scottish island gets mobile coverage for first time thanks to 4G mast

Thursday, March 26th 2015

The mast, funded by the Scottish Government, also means that the inner Hebridean Isle of Coll has become the first island off Scotland to have access to 4G. The rollout, carried out in partnership with Vodafone and community...

Leicestershire gets £9.2m superfast broadband boost

Thursday, March 26th 2015

The Superfast Leicestershire partnership between Leicestershire County Council and BT will enable more than 10,000 extra homes and businesses to access fibre broadband as part of the Government’s Superfast Extension...

Mystery fault plagues elderly woman's landline for five years

Thursday, March 26th 2015

Dorothy Miller, 87, was dogged by a series of unsolicited early morning calls from a withheld number after she moved house in 2010. When she answered the phone at her new address, the call yielded just a high-pitched beeping...

BT makes mobile return with 4G deals using EE network

Wednesday, March 25th 2015

BT Mobile is offering a range of SIM-only plans and will also sell a number of 4G smartphones. The best plans are being saved for existing BT broadband customers, with discounts of up to 50% compared to non-BT broadband...

Rural areas to benefit from extension of Essex superfast broadband rollout

Wednesday, March 25th 2015

The multi-million pound investment in superfast broadband for an extra 51,000 homes and businesses was confirmed yesterday by Essex County Council. The deal sees the contract to deliver ‘Phase 2’ of the Superfast Essex...

5G mobile networks will allow us to touch through the internet

Wednesday, March 25th 2015

The research will look into the potential global impact of a fifth generation network (5G) on both industry and society, and the development of what is known as the ‘tactile internet’ – where humans would be able to touch...

Loch Ness tourists driven away by 'non-existent' broadband

Wednesday, March 25th 2015

Andy Holt, who runs a business from his home in Inverfarigaig on the south-east shore of the loch, said the best broadband speed most people in the area can get is about 0.5Mbps. “It’s diabolical,” he said. “For the...

Superfast broadband coverage 'a real boon' for Somerset city

Tuesday, March 24th 2015

More than 3,540 homes and businesses in the city now have access to speeds of 24Mbps or faster following the installation of 12 fibre broadband cabinets. Coverage of the new fibre broadband network in the Somerset city will...

Fife man livid over super-slow broadband on new-build estate

Tuesday, March 24th 2015

Chris Ramsay moved to a newer part of the village of Kinglassie in Fife last year believing it would have superfast broadband before the end of 2014. But despite his local exchange being upgraded in October, the cabinet...

Ofcom seeking fans' views as part of Premier League TV rights investigation

Monday, March 23rd 2015

Ofcom launched its investigation in November following a complaint by Virgin Media that the way rights to show live games are sold is breaching competition law. Virgin has already sent the results of consumer research it has...

Consumers get more protection from shock bills on stolen mobiles

Monday, March 23rd 2015

EE, O2, Three, Virgin Media and Vodafone have all signed a voluntary agreement to offer consumers a £100 ‘liability cap’ – a limit set on a certain party's liability – for their pay monthly phone when they report it lost...

Vodafone 3G and 4G mobile coverage to reach 94% of Welsh population

Monday, March 23rd 2015

The operator is continuing its rollout of 4G in Wales to cover Caerphilly, Cardiff, Connah’s Quay, Llanelli, Newport and Penarth. The rollout will strengthen mobile phone services across Wales, bringing stronger indoor and...

Cheltenham residents facing £9,000 bill for superfast broadband upgrade

Friday, March 20th 2015

Around 200 homes in the Chargrove Lane area are unable to access higher speeds because BT has decided it is not commercially viable to upgrade their local cabinet. Some of the homes – a mix of new-builds and older houses –...

Gigabit broadband rollout gives Peterborough 'competitive advantage'

Friday, March 20th 2015

The construction of a 90km network by infrastructure provider CityFibre makes Peterborough the UK’s latest ‘Gigabit City’. The Peterborough CORE network – upon which more fibre infrastructure can be built – connects...

'Prohibitive' cost of broadband keeping those on low incomes offline

Friday, March 20th 2015

The report, launched by Vodafone UK and the Tinder Foundation, found that 70% of participants said mobile was more flexible and had more cost advantages. ‘Mobile: helping to close the digital divide?’, follows a six-month...

Government has ‘failed’ to tackle rural mobile coverage issue - EE

Thursday, March 19th 2015

The UK’s largest mobile operator welcomed Chancellor George Osborne’s promise to invest £600m in improving mobile networks but said a more targeted strategy was needed. A statement from EE said: “Despite some positive...

Superfast broadband rollout makes Surrey 'Britain's best connected county'

Thursday, March 19th 2015

Superfast Surrey, a partnership between Surrey County Council and BT, has now completed the initial phase of its programme to bring fibre broadband to areas of the county not included in commercial roll-outs, it announced...

Complaints about broadband and mobile providers on the rise

Thursday, March 19th 2015

Ombudsman Services, which also covers the energy, property and copyright licensing industries, handled 19,288 communications complaints in 2014. This compares to 16,107 in 2013, of which 12,909 were resolved. The difference in...

Government promises 100Mbps broadband for 'nearly' everyone

Wednesday, March 18th 2015

In his budget speech today, Chancellor George Osborne told the Commons: “We’re committing to a new national ambition to bring ultrafast broadband of at least 100 megabits per second to nearly all homes in the country, so...

Broadband connections are changing our TV viewing habits - Sky CEO

Wednesday, March 18th 2015

Jeremy Darroch said the number of programmes downloaded through Sky’s On Demand service had risen by 40% year-on-year. Mr Darroch was speaking at the Media & Telecoms Conference in London yesterday (March 17). He said...

Vaizey praises high take-up of superfast broadband by Cornish businesses

Wednesday, March 18th 2015

A telephone survey conducted on behalf of the Superfast Cornwall partnership contacted more than 2,200 businesses that could access the new network. It found that 43% were using fibre broadband after signing up to a range of...

Work on Aberdeen's gigabit broadband network gets underway

Tuesday, March 17th 2015

The network is being built by infrastructure provider CityFibre and will provide the city with broadband speeds of up to 1,000Mbps – making it Scotland’s first ‘Gigabit City’. Aberdeen City Council deputy leader Marie...

BT fined £800k over disabled access failure

Tuesday, March 17th 2015

The fine was imposed after BT failed to meet an agreed deadline to make accessibility improvements and launch an enhanced ‘Next Generation Text Service’ for consumers who are deaf or face issues with their speech. The...

Wireless broadband project brings superfast speeds to the Yorkshire Dales

Tuesday, March 17th 2015

Around 155 homes and businesses in and around Wensleydale will benefit from the Yorkshire Dales National Park Authority’s (YDNPA) planning committee’s decision to allow the siting of four masts in West Witton. The scheme...

Aberdeenshire residents get access to superfast broadband

Monday, March 16th 2015

The premises are among more than 220,000 across Scotland that can now access broadband speeds of up to 80Mbps as part of the £410 million Digital Scotland Superfast Broadband rollout. With more than 850 new cabinets now...

BT Sport signs longest ever TV deal for Premiership Rugby

Monday, March 16th 2015

A four-year extension to the existing BT Sport contract makes it the longest ever TV deal in the history of Premiership Rugby. Mark McCafferty, chief executive of Premiership Rugby, said: “BT Sport has been a fantastic...

North Norfolk residents 'let down' by poor mobile coverage - campaigners

Monday, March 16th 2015

While Norfolk is part of the government’s rollout of superfast broadband, some people in the area are concerned that it is falling behind the rest of the country when it comes to mobile technology. A lack of 3G and 4G...

Wireless broadband network to connect villages in Scottish highlands

Friday, March 13th 2015

Community Broadband Scotland (CBS) is funding a wireless network that will bring speeds of up to 20Mbps to Perthshire residents. A pilot project will initially link three villages near the Tay Forest Park currently struggling...

Isle of Wight and Hampshire get broadband boost from £25m Virgin deal

Friday, March 13th 2015

The partnership between Virgin Media Business and the Hampshire and Isle of Wight Partnership (HIOWP) has already benefited 2,000 sites including 600 schools. And a £25m contract extension will see the deal run for a further...

Customers duped by 'fictitious' mobile coverage maps

Friday, March 13th 2015

Several customers have told Cable.co.uk that they switched networks based on their coverage maps, only to find out they could not get any reception in the area they live. Operators’ coverage maps provide guidance on where...

Over 60% of football fans have cut back on spending to keep watching TV games

Thursday, March 12th 2015

The ‘Consumer perceptions of choice, pricing and availability of English Premier League broadcasting report’, commissioned by Virgin Media, found that fans admitted to going out less, buying cheaper goods or services and...

Alzheimer's man cut off for forgetting to pay bill

Thursday, March 12th 2015

Mark Oosterveen’s 80-year-old father was cut off after forgetting to pay his bills, despite his son warning Talk Talk of his condition. It was only after Mr Oosterveen spent hours on the phone to customer service...

Sky's Now TV to launch on EE TV box

Wednesday, March 11th 2015

The Now TV app will join on-demand services BBC iPlayer, Demand 5 and Wuaki.TV as well as 70 Freeview channels via the EE smart box. Apps including MUZU, Box +, YouTube, BBC Sport, BBC News and The Weather Network are also...

Vodafone customers to benefit from new mobile signal technology

Wednesday, March 11th 2015

Wi-fi calling gives the user a voice signal without the need to go through an app by using existing wi-fi services. It is particularly suited to customers living in areas where network coverage is limited or where it is...

Wales superfast broadband rollout reaches Pembrokeshire

Wednesday, March 11th 2015

In the latest milestone in the Superfast Cymru programme, Tenby in Pembrokeshire has become the most recent area to benefit from improved broadband. Households and businesses in the town join nearby Haverfordwest, Johnston,...

Three quarters of Brits unhappy with their broadband – but don’t know if they can switch

Tuesday, March 10th 2015

In a survey conducted by gigabit broadband provider Hyperoptic, more than half of British consumers sampled confessed they didn’t know when their broadband contract is up for renewal. Just 24% of customers said they were...

Broadband delays force Stroud man to do business through pub wi-fi

Monday, March 9th 2015

Matt Connors-Jones, who works from home in Stroud, has been forced to use public wi-fi in coffee shops and the nearby pub. He has also had to rent office space while waiting for BT to install a connection. He estimates he’s...

Broadband switch-off looms for rural Teesdale

Friday, March 6th 2015

The Digital Teesdale project, which supplies wireless broadband to people in rural parts of the Teesdale Valley in County Durham, will be turned off. The move will leave its 139 users facing charges of hundreds of pounds to...

Fibre broadband provides 'cornerstone for prosperous communities' in North Yorkshire

Thursday, March 5th 2015

Premises in Ingleton and neighbouring Thornton in Lonsdale have access to up to broadband speeds of up to 80Mbps following the installation of fibre-to-the-cabinet (FTTC) technology. The investment means that residents of the...

Digital minister: Broadband customers with slow speeds should have different contracts

Thursday, March 5th 2015

Speaking at a parliamentary debate on the progress of the taxpayer-funded rural broadband rollout, Mr Vaizey (Con - Didcot) said the issue of customers having to pay for speeds they can’t receive was a “contractual matter for...

Consumers forgotten by telecoms providers 'distracted' by technology

Thursday, March 5th 2015

Craig Tillotson, who sits on Ofcom's Communications Consumer Panel, said there should be more emphasis on how to get people connected rather than a focus on one type of technology, like mobile, or broadband. Speaking to...

MPs to demand answers on rural broadband rollout

Wednesday, March 4th 2015

Devon MP Neil Parish (Con – Tiverton and Honiton) called the debate to encourage Broadband Delivery UK (BDUK) to “speed up” delivery of the programme. He will argue that digital minister Ed Vaizey should put more...

Cheltenham new-builds must have superfast broadband, says council

Monday, March 2nd 2015

Councillor Roger Whyborn (Lib Dems – Up Hatherley) put forward a motion to Cheltenham Borough Council requiring housing developers to commit to providing superfast broadband facilities as part of applying for planning...

Scammers target TalkTalk customers after data breach

Friday, February 27th 2015

Customers were told in an email that some personal information had been stolen. The information was being used by scammers to trick people into handing over bank details or installing software that would make their computers...

Milton Keynes residents still waiting for superfast broadband after five years

Wednesday, February 25th 2015

Claridge Park, home to around 600 people, is one of four areas in the town not to be included in the rollout of superfast broadband as part of the government’s Broadband Delivery UK (BDUK) programme. The estate was built in...

Consumers plagued by nuisance calls to benefit from change in law

Wednesday, February 25th 2015

Under current legislation, the Information Commissioner’s Office (ICO) must prove a company caused ‘substantial damage or substantial distress’ through unsolicited or cold-calling before any action can be taken. The...

Residents still using dial-up despite Northumberland superfast broadband rollout

Tuesday, February 24th 2015

Martin Pickup, who runs an IT business in Corbridge, said people in the town are still struggling on 1-2Mbps, with some even still using dial-up connections. Speaking to Cable.co.uk, he said many areas are being told they are...

iPhone 6 Plus owners twice as data-hungry as those with standard iPhone 6

Monday, February 23rd 2015

The Mobile Analytics report from software company Citrix, which looks at mobile subscriber data usage in people’s personal and business lives, said that overall mobile data consumption is continuing to grow. The report also...

Seriously ill Worcestershire woman left without broadband after six months in new-build home

Friday, February 20th 2015

Jill Vizor moved to The Orchards housing development in Evesham, Worcestershire in July after she was advised to relocate to a ground floor flat due to her medical condition. But despite subscribing with Sky – the only...

Campaign to map London's mobile not-spots could go nationwide

Friday, February 20th 2015

The No Bars campaign encourages people to record the areas of the capital where they cannot get a mobile phone signal, then maps the not-spots on its website. It is run by London MEP Syed Kamall, who became aware of the large...

Virgin Media caught out on 'contradictory and confusing' data protection doublespeak

Friday, February 20th 2015

The text used by the company has been criticised by legal and data protection experts as failing to comply with current guidelines and potentially breaching data protection laws. When Virgin customers sign up to the My Virgin...

Eight months later: Yeovil homeowners no closer to getting decent broadband

Thursday, February 19th 2015

Locals, who are struggling with speeds of less than 1Mbps, complained of authorities passing the buck over improving broadband access when Cable.co.uk first spoke to them in July. Barratt Developments, which built the 450...

MPs say splitting BT and Openreach will benefit consumers

Thursday, February 19th 2015

MPs want to separate BT's consumer division from its Openreach business, which owns and runs the UK's largest copper and fibre network. Discussing the issue in a recent debate on rural broadband, some MPs suggested that...

Vaizey: Broadband in London 'much better' than Lords committee report makes out

Wednesday, February 18th 2015

Writing on a Department for Culture, Media and Sport (DCMS) blog, the digital minister said the picture was “much better” than the House of Lords’ Digital Skills Committee had painted and pledged to work with MPs, councils...

Thousands in Greater Manchester get access to superfast broadband

Wednesday, February 18th 2015

Green street cabinets in Wigan and Tameside have been upgraded from copper to fibre, allowing residents to access speeds of up to 80Mbps. The Get Digital Faster programme – a partnership between BT and eight councils in...

New-build houses in Cambridgeshire have some of the slowest broadband in the country

Monday, February 16th 2015

Those living in the 300 homes on the Summers Field estate in Papworth Everard are unable to watch online video content from sites such as BBC iPlayer or YouTube or even surf the net seamlessly at peak times. Local resident and...

Devon and Somerset broadband project reaches 100,000 premises milestone

Thursday, February 12th 2015

Over 100,000 homes and businesses in the two counties now have access to fibre broadband, with 90% able to connect with speeds of 24Mbps or above. The announcement came after it was revealed that the nationwide rollout of...

Extreme weather forces 'triage' of Scottish rural mobile outages

Wednesday, February 11th 2015

Writing on the official Vodafone blog, Dan Raine, Vodafone UK head of networks in the north, said: “If the power is out to a significant number of sites because of the weather then we target the key hub sites with generators to...

Sky wins 75% of Premier League rights for record £4.2bn

Tuesday, February 10th 2015

The broadcasters were named as the winners in the Premier League TV rights auction, each securing a share of the 168 live matches on offer. Sky TV secured 126 matches, an increase on the 116 matches won in the previous...

Government pushing crucial services online before rural Britain is ready

Tuesday, February 10th 2015

The Environment, Food and Rural Affairs Committee, which examines the expenditure, administration and policies of the Department for Environment, Food and Rural Affairs, said the “variable state of broadband access in rural...

Rural Cumbrian community shuns government broadband rollout

Friday, February 6th 2015

Cumbria County Council voted to separate the Fibre GarDen project from the wider Connecting Cumbria programme, releasing funding that will allow it to deliver superfast broadband to 500 properties in the Garsdale and Dentdale...

Sky slammed over 'ridiculous' six-month broadband wait

Friday, February 6th 2015

Chloe McKay moved into a new-build property last August with her boyfriend Grant Duguid but, despite numerous calls to Sky and BT Openreach, still has no internet connection and cannot use the on demand, catch up and boxset...

Government 'threatened' UK network operators into taking action on mobile 'not-spots'

Wednesday, February 4th 2015

John Whittingdale, who chairs the commons culture, media and sport committee, said operators had only agreed to the £5bn investment in mobile infrastructure to cut not-spots because they were threatened with national...

Football fans miss FA Cup match as BT Sport website and app crash

Wednesday, February 4th 2015

Customers took to Twitter to vent their frustration as the BT Sport website and app crashed at the start of the match between Manchester United and Cambridge United. Some received messages suggesting there was a problem with...

MPs: Government broadband speed targets are 'outdated'

Tuesday, February 3rd 2015

A new report from the cross-party Environment, Food and Rural Affairs Committee also said that the focus on the rollout of superfast broadband could leave those without any connection at all even further behind. The report...

Housebound Talkmobile customer cut off for 'roaming' charges

Monday, February 2nd 2015

Karrine Crittenden, who has been on crutches since an accident last May, refused to pay for the charges and subsequently had her phone blocked by Talkmobile. Ms Crittenden signed up to a £15 a month contract from the...

Mobile network operators forced to commit to 90% coverage of UK landmass by 2017

Monday, February 2nd 2015

This should cut the number of ‘not-spots’ – areas with no mobile coverage – by two thirds and the number of ‘partial not-spots’ – areas not served by all four networks – by half. An agreement with the...

Chuka Umunna: Nobody should have to wait 'weeks on end' for broadband

Friday, January 30th 2015

Chuka Umunna said Labour would, if elected, make sure that people setting up a business do not have to wait for “weeks on end” for a broadband connection. Speaking to us at an event in London for Next Generation,...

BT to begin rollout of 'ultrafast' broadband next year

Friday, January 30th 2015

‘G.fast’ – a combination of fibre and conventional copper wires – will be tested in two pilot locations this summer ahead of deployment in 2016. BT expects to offer initial speeds of a few hundred megabits per second...

More funding granted for Devon and Somerset broadband programme

Friday, January 30th 2015

The cash, which unlocks the equivalent funding from the government, has come from the Heart of the South West Local Enterprise Partnership (LEP), which has been granted money through the Government’s Growth Deal. Previously...

Hodge attacks BT over lack of transparency on rural broadband

Thursday, January 29th 2015

The committee, which reviews public expenditure, held its third hearing on rural broadband yesterday to examine whether BT and BDUK (the government entity responsible for the rollout) had acted on previous recommendations...

Broadband customers in Crawley slam Virgin Media over 'big con' advertised speeds

Thursday, January 29th 2015

Several customers in Crawley have told Cable.co.uk they are considering ditching the service and switching to alternative providers, after suffering a raft of issues from slow speeds and unstable connections to poor customer...

New service emerges for Manchester businesses 'consistently overlooked' by broadband providers

Thursday, January 29th 2015

Some 25 East Manchester businesses have signed up to broadband services from ITS Technology Group’s (ITS) Cityserve network, using funding from the Broadband Delivery UK (BDUK) business broadband voucher scheme, ITS...