Home  ›  News

Vodafone launches a range of connected devices and SIM deals

Wednesday, November 8th 2017

It may be strange to think about buying a SIM for anything other than your phone but there are an increasing number of devices that connect to the internet and it is this so-called ‘Internet of Things’ or ‘IoT’ market...

Free portable Bluetooth speaker with LG smartphones on Tesco Mobile

Tuesday, November 7th 2017

The LG K4 and the LG K8 are both available on either a pay monthly deal or on pay as you go and come complete with an LG PH1R speaker, which will let you stream music wirelessly via Bluetooth and comes with a built-in...

Free Netflix with Virgin Media TV and broadband bundles

Tuesday, November 7th 2017

If you sign up before Monday 18 December to the Mix, Full House, Full House Movies or VIP bundle – with broadband – you’ll also get a free Netflix subscription. Prices range from £46 a month for the Mix Bundle to £91 a...

Sky Cinema to celebrate Christmas with Beauty and the Beast premiere

Monday, November 6th 2017

It will also show some of 2017’s biggest blockbuster movies in the coming weeks including the year’s number one box office smash Beauty and the Beast. Other big movies set to feature over the Christmas and New Year...

Three offers free wireless charger and triple data with Samsung Galaxy S8

Monday, November 6th 2017

Until Friday 22 December, Three is adding a Samsung Convertible Wireless Charger free of charge when you take out a pay monthly contract for the Samsung Galaxy S8 and the Samsung Galaxy S8 Plus. The RRP for the charger is...

BBC to up the amount of free-to-air sport on TV

Monday, November 6th 2017

The corporation is working with sports associations including the FA and the All England Lawn Tennis Club in the hope of adding at least 30 extra sporting events to its annual calendar. More than a thousand extra hours of...

New comedy channel NextUp comes to Amazon Prime Video

Friday, November 3rd 2017

If you’re looking for a good laugh and some jokes to share with your mates you can add the service to your list of subscriptions on Amazon Prime Video. NextUp is a channel that primarily streams recorded stand-up comedy...

Virgin Media lets you download movies and watch offline with Sky Cinema app

Thursday, November 2nd 2017

To do this you’ll need to be on Virgin’s Full House bundle and have added Sky Cinema to your package. You then need to download the Sky Cinema app either from the App Store or Google Play and sign in with your My Virgin...

Virgin Media gives customers 9GB for £13 as it triples data on SIM-only plans

Wednesday, November 1st 2017

The ‘hot’ deal sees the £13 package increased to 9GB of data with 2,500 minutes and unlimited texts. The middle package in Virgin’s line-up costs £12 and has been boosted to now include 6GB with the same 2,500 minutes...

Free Samsung Gear VR with the latest Samsung Galaxy S8 phones on Sky Mobile

Wednesday, November 1st 2017

Any customer signing up for one of the new Samsung Galaxy phones on a 24 or 30-month contract will get a free virtual reality device worth £119. This offer is now valid and lasts until Thursday 16 November on any new sign...

Plusnet 38Mb fibre deals now offer nearly five times faster upload speeds

Tuesday, October 31st 2017

The upgrade applies to customers who either already have, or are buying, the a package that provides download speeds up to 38Mbps. That download speed will remain the same but customers “should benefit from faster speeds...

Sky TV Box Sets Bundle now only £25 – flash sale live today

Tuesday, October 31st 2017

New customers now can get their hands on the Box Sets Bundle with over 320 channels including 55 HD channels, 350 box sets and more than 4,500 episodes of kids shows for £25 a month. This is reduced from the usual £38 a...

The football you should be watching on TV in November

Monday, October 30th 2017

The FA Cup proper kicks off this weekend as sides from League 1 and 2 join the world’s oldest national club football competition. And international football returns with World Cup play-offs and friendlies that will...

Sky Store lets you choose if you want a DVD or Blu-ray when you Buy & Keep a movie

Friday, October 27th 2017

From this week, Sky Store users will be given the choice of buying and keeping just the HD digital version of a film, or adding a Blu-ray or DVD to arrive in the post. To Buy & Keep just the digital version of an HD movie...

Do I need Pay with Google if I've already got Android Pay?

Tuesday, October 24th 2017

The Android Pay app already manages payments when shopping online and in stores so how does the new feature differ from this and do you need both? Google says the new feature will speed up shopping online by allowing you skip...

Are these the most useless ’smart’ devices yet?

Tuesday, October 24th 2017

Don’t get us wrong. When it comes to so-called ‘smart’ devices, there are a lot of genuinely useful ‘things’ out there: Smart speakers, smart heating controllers, smart cutlery designed to enable Parkinson’s...

Giant fighting robots should be awesome – but they're not

Tuesday, October 24th 2017

But these all have something in common – they’re fictional. Movie robots are ace but in reality it’s a different story. The truth – and honestly I hate to say it – is that robots tend to be a bit shit. And...

Amazon and Samsung among 'least green' tech firms - but do we care?

Thursday, October 19th 2017

Greenpeace ranked 17 of the world’s leading consumer electronics firms on what they are doing to address their environmental impacts. Amazon sits at the bottom of the list alongside Chinese smartphone makers Xiaomi, Oppo...

Five reasons to binge 'How to Get Away with Murder' on Netflix in time for Halloween

Thursday, October 19th 2017

If its suspense, drama and just the right amount of gore that you’re looking for, How To Get Away With Murder (HTGAWM) is the show for you. The Shondaland masterminds responsible for hit shows like Grey’s Anatomy and...

Star Trek: Discovery – How Much Has It 'Borrowed' From Mass Effect?

Thursday, October 19th 2017

On a dark, dark, dark, dark bridge The bridge of the Normandy (Shepard’s ship in Mass Effect) is actually a comparatively tiny space with a couple of pilots flying stick and several banks of colourful, holographic...

The football you should be watching on TV in October

Wednesday, October 18th 2017

Sky Sports has the pick of the upcoming Premier League and EFL games but there’s also some mouth-watering Champions League action over on BT Sport. But with so many games to choose from and without limitless amounts of free...

Broadband firms will keep investing in networks but need 'better regulation'

Monday, October 16th 2017

But they say better regulation is needed to help overcome the obstacles that stand in the way of better broadband infrastructure. The National Infrastructure Commission (NIC) last week warned that the UK risks “falling...

UK risks 'falling behind' without broadband investment, says report

Friday, October 13th 2017

The National Infrastructure Commission (NIC) says the current state of the UK’s infrastructure could hold it back unless “urgent action is taken” to increase capacity and futureproof the network. Problems with the...

Sky Q to get voice control feature and 'favourites' menu

Thursday, October 12th 2017

The voice control feature allows users to speak commands such as ‘change channel to Sky Atlantic’ or ‘play The Walking Dead’ into their remote. Using phrases like ‘go to Sky Store’ or ‘go to Sky Sports’ will...

Three launches free digital skills workshops in Scotland

Thursday, October 12th 2017

As part of the its new initiative, Three is hosting free training sessions with schools, local groups and small businesses with the aim of reaching “more of the community than ever before”. The programme is available...

Government reveals new measures to keep children safe online

Thursday, October 12th 2017

But broadband providers say they are already ahead of the game and it is social media sites who now need to step up. The government's plans come in the form of an Internet Safety Green Paper. As part of the Green Paper the...

EE uses balloon mast to provide 4G coverage at Welsh cycling event

Wednesday, October 11th 2017

The Helikite air mast was used to broadcast a 360-degree live stream over 4G and provide free wi-fi to riders and spectators at the Red Bull Foxhunt event near Machynlleth on the edge of the Snowdonia National Park. EE first...

Ofcom gives thumbs up to European in-flight broadband network

Tuesday, October 10th 2017

Ofcom today licensed satellite firm Inmarsat to use UK masts as part of its European Aviation Network (EAN), which will deliver seamless wi-fi on board European aircraft. EAN is the first dedicated aviation network to use a...

Netflix prices go up for the first time in two years

Tuesday, October 10th 2017

A standard UK plan, which allows you to stream on two devices at the same time in HD, will go up by 50p to £7.99 a month. Netflix’s premium package, which lets you watch on four different screens simultaneously, is going...

It's about to get easier to leave your provider if your broadband's too slow

Friday, October 6th 2017

This includes information on the slower speeds consumers can expect at peak times and the right to leave a contract when speeds fall below a minimum level. Today the communications regulator revealed plans to enhance its Codes...

Welsh Government publishes plan to improve mobile connectivity

Thursday, October 5th 2017

The plan follows a meeting between skills and science minister Julie James, telecoms regulator Ofcom and mobile operators earlier this year. It sets out nine key areas in which the Welsh Government can make a difference and...

Sky Cinema to celebrate Halloween with a week of scary movies

Thursday, October 5th 2017

Sky Cinema Halloween will be available from 23 to 31 October on Sky channel 303 and will be free to Sky Cinema subscribers. The latest pop-up channel from Sky will feature some of the most celebrated horror films of all time...

New report predicts 90% of the UK could have 5G by 2026

Wednesday, October 4th 2017

Within the next decade mobile broadband could reach ‘ultrafast’ speeds of up to 50Mbps. Despite the good news researchers at the School predict that due to the “exponentially increasing costs” of the infrastructure,...

Ford's 'smart benches' offer free phone charging and wi-fi in London

Tuesday, October 3rd 2017

The benches are being installed by car manufacturer Ford in partnership with Strawberry Energy, a start-up specialising in solar-powered street furniture. As well as offering pedestrians a place to rest their feet, the...

Sky Cinema launches new animation movie channel

Tuesday, October 3rd 2017

From Saturday 14 October, Sky Cinema Animation will be on air for three weeks, during which viewers can binge-watch as many animated films as they like. There is no extra cost to existing Sky Cinema customers and Sky Cinema...

Bollywood film and music channels launch on Virgin TV

Monday, October 2nd 2017

Rishtey CINEPLEX features a mix of the latest Bollywood blockbusters and classic movies, while MTV Beats is full of upbeat Bollywood and Hindi music. Both channels have launched on the Virgin TV platform following a renewed...

Openreach investment to bring gigabit speeds to London's West End

Friday, September 29th 2017

Openreach, Britain’s largest digital network, has joined forces with the landowner to upgrade the broadband infrastructure throughout Grosvenor’s London Estate in Mayfair and Belgravia. This is the first time Openreach has...

TalkTalk customers get new way to report nuisance calls

Friday, September 29th 2017

The new service, called Check and Report, allows users to see who has called them by entering the number on the TalkTalk website. Customers will be able to see if the number is blocked on the TalkTalk network, how many...

Broadband comparison sites among most honest, says CMA

Thursday, September 28th 2017

The CMA carried out a market study on consumers and their experiences when using comparison websites. In the report, the CMA commended the broadband sector for being upfront with customers and giving information about their...

4G availability continues to improve across UK mobile networks

Thursday, September 28th 2017

OpenSignal, which uses crowdsourced data from its mobile app, said all four operators had improved in terms of how often users can access a 4G network. EE leads in this respect, with its customers able to get a 4G signal 78%...

BT says sorry after topping Ofcom's broadband complaints league

Wednesday, September 27th 2017

New data from Ofcom also shows BT at the top of the list for mobile complaints for the first time, while only two firms generate more landline gripes. A spokesperson said: “We apologise to customers we've let...

Netflix and relax at 35,000ft? The idea may not be as crazy as it sounds

Wednesday, September 27th 2017

Speaking at the 2017 Airline Passenger Experience Expo, a spokesperson for Netflix revealed that by early 2018 it would like to offer its low-broadband mobile technology to airline carriers worldwide. Netflix says its...

BBC opens up archive of classic shows on iPlayer

Tuesday, September 26th 2017

A new category – ‘From the Archive’ – launched yesterday and currently contains 450 programmes from the BBC’s vast archive. It’s good news for documentary fans as episodes from Louis Theroux’s Weird Weekend...

Three trials new in-store sign language service for deaf customers

Monday, September 25th 2017

The operator already offers customers the option of communicating via a British Sign Language (BSL) interpreter on its website. Now it is extending its partnership with interpreting agency Sign Solutions to provide BSL users...

Amazon and Facebook line up bids for Premier League streaming rights

Monday, September 25th 2017

Ed Woodward, the executive vice-chairman of Manchester United, told investors he expects the firms to be in the running for Premier League and potentially even Champions League streaming rights. The last rights auction took...

EE the UK’s first network to launch Enhanced HD Voice

Friday, September 22nd 2017

With the new technology EE customers can make high quality phone calls on the latest smartphones that are able to use the service. Enhanced HD is an upgrade on the HD Voice and standard voice systems that customers currently...

Brits buying an iPhone 8 today likely to smash it by January

Friday, September 22nd 2017

But how long will those handsets last? New research shows Brits are likely to smash their new devices in just 105 days. Admittedly the queues for the iPhone 8 were a bit underwhelming – it is thought more people are...

Mobile networks to refund customers calling Mexico and the Caribbean

Thursday, September 21st 2017

The providers took to Twitter to inform their customers that calls and texts to the region are free. O2, EE and Vodafone are letting their customers use their data for free as well. Hurricane Maria struck the Caribbean...

Lycamobile ad 'misled' customers over cost of SIM-only deal

Thursday, September 21st 2017

On its website, the international call provider advertised its UK Ultra Plan as offering 15GB of data plus unlimited UK minutes and texts. It said the 30-day rolling contract was “£12 when you buy a new SIM with plan...

Smartphone sales skyrocket among over 55s

Wednesday, September 20th 2017

Deemed the “silver swipers” by Deloitte, those over 55 are catching up to millennials as an age group who actively use apps and smart technology as part of everyday life. Deloitte carried out research on the device habits...

EE upgrades its 2G airwaves to 'superfast' 4G

Wednesday, September 20th 2017

By converting the airwaves EE is also hoping to improve the “most reliable” voice service on mobile phones. Over the next six months more than 600 sites across the UK will be upgraded to the latest 4G spectrum. This will...

Phone providers to be banned from charging for caller ID

Tuesday, September 19th 2017

The change is one of a number being made by Ofcom as it tweaks some of its regulations in order to provide more protection for consumers. Ofcom said caller display features can help people screen nuisance calls. Some...

Rupert Grint returns in new drama 'Snatch' exclusively on BT TV

Monday, September 18th 2017

BT TV customers will soon have exclusive access to the acclaimed new TV drama 'Snatch', starring Rupert Grint. Also starring Luke Pasqualino (Skins) Marc Warren (Doctor Who) and Lucien Laviscount (Scream Queens), Snatch is...

Tesco Mobile launches new flexible contract

Friday, September 15th 2017

The new Anytime Upgrade Flex plan allows customers to reduce their monthly payments by spreading the cost of a phone over 30 months rather than the usual 24. Tesco Mobile says its aim is give those who sign up to the contract...

PBS America launches on demand Amazon Prime channel

Friday, September 15th 2017

The ad-free service is available to Prime members for £3.49 a month and features a wealth of in-depth science, history and current affairs programming. This includes the back catalogue of filmmaker Ken Burns including...

Scottish Government launch £50,000 campaign to fight nuisance callers

Thursday, September 14th 2017

Scottish economy secretary Keith Brown has been working in conjunction with the consumer watchdog Which? and has launched the Nuisance Calls Action Plan to tackle the problem head on. The plan was unveiled across Scotland with...

Vodafone now offering the UK’s cheapest fibre broadband

Wednesday, September 13th 2017

For £20 a month the provider is offering superfast speeds of up to 38Mbps to anyone who signs up before Monday 9 October. Vodafone's 76Mbps package has also been reduced to £24 a month – making both fibre offers cheaper...

Sky Sports to stream midweek EFL matches from 2019

Wednesday, September 13th 2017

And in a couple of years’ time it’s about to get even better, as midweek matches from the Championship will be streamed live by Sky from the 2019/20 season. A new deal between Sky and the EFL means 183 games will be...

EE offers 'most affordable' wireless charger and expands Add to Plan scheme

Tuesday, September 12th 2017

The Belkin Qi wireless charging pad is available from EE for £29.99 and allows customers to charge any Qi-enabled device. Qi is the wireless charging standard used across smartphones, cases and other devices. Other...

Sky Mobile introduces new 10GB data plan ahead of iPhone 8 launch

Tuesday, September 12th 2017

From 15 September, customers will be able to take a 10GB plan for £20 a month or a 5GB plan for £15 a month, either as SIM-only plans or with a handset on Sky Mobile’s Swap12 or Swap24 contracts. The new tariffs will be...

Britain to benefit from £645m broadband boost

Monday, September 11th 2017

Most of the money will come from BT and has been set aside because take-up of superfast services has been better than expected. A clause in government broadband contracts requires providers to reinvest funds if take-up...

O2 offers free screen replacement service – but only for certain handsets

Monday, September 11th 2017

The new service means eligible customers will be able to get the screen replaced once during their 24-month contract free of charge. Free screen replacements are available for the Samsung Galaxy S8, Galaxy S8 Plus and Note...

NOW TV sports pass just £20 a month for a limited time

Friday, September 8th 2017

New customers have up until 11.59pm on Monday 11 September to sign up for the service otherwise the offer expires and the price returns to £33.99. Now TV kicks off the impressive offer just in time for Premier League Season....

EE's new showcase stores offer 'immersive customer experience'

Thursday, September 7th 2017

The new store in Tottenham Court Road, London, features a Help Hub with video calling capabilities where customers can sit with staff to get advice from a specialist service expert. EE’s showcase and highlight stages will...

Sky Cinema to launch month-long dedicated sci-fi channel

Thursday, September 7th 2017

The Sky-Fi channel will run from Saturday 9 September to Sunday 8 October and will feature the entire Star Wars series including The Force Awakens and Rogue One, all 10 original Star Trek movies, Spielberg classic Close...

Anthony Joshua returns to Sky Sports Box Office next month

Thursday, September 7th 2017

The fight takes place on Saturday 28 October at the Principality Stadium in Cardiff. Joshua, a Sky ambassador, will be facing Bulgarian Pulev, who is often nicknamed The Cobra. All 19 of the heavyweight champ’s victories have...

Virgin Atlantic to offer wi-fi on all transatlantic flights

Wednesday, September 6th 2017

Thanks to technologies developed by Panasonic and in-flight entertainment provider Gogo, connectivity is now available above 10,000ft. This means passengers will be able to get online shortly after take-off and stay...

Millennials 'most likely' to switch broadband or mobile provider

Tuesday, September 5th 2017

A study by EY shows that a third of millennials – also called Generation Y – have changed mobile phone operator two or three times in the past five years. Nearly half of millennials (47%) have also left a telecoms,...

EE adds more data to its pay as you go mobile packs

Tuesday, September 5th 2017

The changes affect EE’s ‘Everything’ and ‘Data’ mobile packs priced at £10 and above, all of which come with unlimited texts. Pay as you go customers paying £10 can choose between an Everything Pack, which comes...

Three's new mobile network SMARTY offers a refund on unused data

Tuesday, September 5th 2017

The new MVNO, called SMARTY, charges a standard amount per GB of data whether its included in your plan or not. It also promises to refund customers for any data they don’t use at the end of each month. Running on...

Sky Mobile allows customers to use data outside of the EU for £5 a day

Tuesday, September 5th 2017

For a set price of £5 a day users can access data in their plan and manage roaming charges in the same way they would in the UK. The service is available in Australia, Canada, Hong Kong, New Zealand, Qatar, South Africa,...

Six UK regions trial full fibre broadband thanks to £200m scheme

Monday, September 4th 2017

The pilot to test new fibre to the premises (FTTP) broadband will begin in Aberdeen and Aberdeenshire, West Sussex, Coventry and Warwickshire, Bristol, Bath and north east Somerset, West Yorkshire and Greater Manchester....

EE launches 4G-enabled home router offering speeds up to 90Mbps

Monday, September 4th 2017

The 4GEE router can connect up to 32 devices to EE’s 4G mobile network and promises speeds up to 90Mbps. EE’s 4G coverage currently extends to 83% of the UK’s landmass and more than 99% of the population. The provider...

Free data for unlimited social media use on Voxi, Vodafone's new mobile network

Friday, September 1st 2017

The new brand, VOXI, will be available from 8 September and offers users unlimited texts and calls on a rolling 30-day plan which means you are able to opt in or out at any time. Users will also be able to use Facebook,...

BT Sport streams part of rugby show live on Facebook and Twitter

Thursday, August 31st 2017

The broadcaster is giving social media users a taster of its Rugby Tonight show in the hope they like what they see and sign up for more. The weekly show is presented by Craig Doyle, Martin Bayfield and Sarra Elgan and is...

Sky offers UK's cheapest broadband at £15 a month

Thursday, August 31st 2017

The provider ended its £100 pre-paid Mastercard offer last night and is instead offering basic broadband at its lowest ever price. For £15 a month, you get broadband speeds up to 17Mbps and a free Sky Q Hub router. You...

SSE offers three-year fixed broadband price to its energy customers

Wednesday, August 30th 2017

The new deal ensures SSE energy customers won’t have to worry about a broadband price hike for at least three years. With no contract needed to sign up consumers will not be penalised for cancelling their package and...

Virgin Media launches new entertainment app for pre-schoolers

Wednesday, August 30th 2017

Virgin TV Kids features more than 2,000 episodes of shows including Bob the Builder, Mike the Knight, In the Night Garden, Thomas & Friends, Paw Patrol and Peppa Pig. There are also books to read with adults or older...

Sky offers iPhone SE and Variety TV bundle for £35 a month

Friday, August 25th 2017

The offer, which runs until 14 September, is open to new customers and existing Sky TV customers who take out a new contract. It gives you the iPhone SE with 500MB of data, unlimited calls and unlimited texts included for...

Samsung Galaxy Note8 available to pre-order from UK providers

Thursday, August 24th 2017

The phone features a 6.3-inch ‘infinity’ screen and an enhanced ‘S pen’ that allows you to easily create animated texts and gifs. It also has two 12 megapixel rear-facing cameras – a wide-angle and a telephoto lens...

New free-to-air sports channel to launch next month

Wednesday, August 23rd 2017

FreeSport’s will be available on the Freeview, Sky, Virgin Media, TalkTalk, BT TV and Freesat platforms after receiving a broadcast licence from Ofcom in July. The channels website promises an “ever growing sports...

Mobile phone batteries 'not strong enough' for increasing demands

Tuesday, August 22nd 2017

giffgaff said the capacity of phone batteries is often “seriously diminished” by the end of a standard two-year term, with phones needing to be charged every few hours rather than once a day. A poll by the provider...

BT Sport football results show to be streamed live on Twitter

Monday, August 21st 2017

The idea is to give potential subscribers a chance to sample BT’s approach to sports broadcasting for free, and tempt them into signing up. It follows BT making the Champions League and Europa League finals available to...

Sky offers money back if its top fibre broadband package is too slow

Monday, August 21st 2017

The speed guarantee allows new Sky Fibre Max customers to claim money back in the first 30 days of their contract if they’re getting less than 55Mbps. Sky advertises its Fibre Max package as offering speeds up to 76Mbps...

iD Mobile says sorry after wrongly charging customers for EU calls

Friday, August 18th 2017

Since 15 June, UK customers roaming in the EU should only pay the same as they would to use their phone at home. But iD Mobile has been charging its customers extra to call numbers in EU countries while they’re abroad,...

TalkTalk offers 'best value' fibre broadband for £25 a month

Friday, August 18th 2017

The provider describes the deal as “Britain’s best value unlimited fibre broadband” but admits that’s only based on a comparison with BT, Sky and Virgin Media. TalkTalk’s basic fibre package, called ‘Faster...

EE TV offers voice control via Amazon Alexa

Thursday, August 17th 2017

From today, customers with an Amazon Echo or Echo Dot can say ‘Alexa, ask EE what’s on TV tonight?’ and get recommendations from the same source that supplies Freeview Picks. Users can then get Alexa to record any or...

Grenfell Tower charity football match to be shown live on Sky and Freeview

Thursday, August 17th 2017

The #Game4Grenfell takes place on Saturday 2 September and will feature former footballers, celebrities and special guests. It is being hosted by Queens Park Rangers at the club’s Loftus Road stadium, the closest league...

Virgin Media is the best broadband for streaming Netflix, says Netflix

Tuesday, August 15th 2017

Netflix measures the prime time performance of its service on Britain’s six biggest broadband networks. The speed measured against all six providers improved in July, but Virgin comes out on top with a speed of...

First Utility adds gifts and vouchers to its ultra-cheap broadband deal line-up

Tuesday, August 15th 2017

Starting today, First Utility will be adding free gifts and vouchers to its existing broadband deals. It is offering a a which, while some distance short of the vouchers offered by BT and others, are nevertheless a...

Top six go head-to-head on Sky Sport Premier League

Monday, August 14th 2017

Liverpool take on Manchester United on Saturday 14 October and both sides face last season’s runners up Tottenham before the end of the month. A bumper Super Sunday on 5 November sees title holders Chelsea take on Man Utd...

London Mayor and TfL plan to bring mobile coverage to the Tube

Friday, August 11th 2017

Sadiq Khan is putting together a troubleshooting ‘Not Spot Team’ that will work with local authorities and providers to find connectivity solutions in problem areas. He is also organising a City Hall summit – the...

TalkTalk offers by far the cheapest way to get a year of Sky Sports until 17 August

Wednesday, August 9th 2017

The deal, which runs to 17 August includes TalkTalk's 'Fast Broadband' – its naming convention, not a descriptor – for £28.45 per month on a 12-month contract. That's for the up to 17Mb ADSL broadband. TalkTalk is...

Ofcom drops Sky investigation but says some customers may be due refunds

Tuesday, August 8th 2017

But the regulator is encouraging former Sky customers who had made written cancellation requests to contact the provider as they may be due a refund. An investigation was opened in August 2015 following an increase in the...

KCOM fined £900,000 after customers left unable to call 999

Tuesday, August 8th 2017

The Hull-based provider’s emergency call service failed for around four hours overnight between 27 and 28 December 2015, something KCOM attributed to flooding in a telephone exchange in York in the wake of Storm Eva. As a...

Sky raises Now TV Entertainment Pass price mid-way through Game Of Thrones

Monday, August 7th 2017

Announced last month the change to the Now TV Entertainment Pass, formerly £6.99 per month sees it rise to £7.99 per month, a move closely aping Netflix’s February price rise, which saw its monthly fee jump from £5.99 to...

TalkTalk launches new kids TV remote

Monday, August 7th 2017

One press of the Kids Remote locks young viewers into TalkTalk’s new Kids Zone, where they can scroll through and select on-demand episodes of favourites including Paw Patrol, Peppa Pig and PJ Masks. The only way to get...

Sky launches VIP customer loyalty scheme

Thursday, August 3rd 2017

Sky VIP offers rewards such as free tickets, prize draws and priority service, with the best rewards saved for those who’ve been with the company the longest. Customers can join the programme via the My Sky app and will...

Britain a nation of TV binge-watchers, says Ofcom

Thursday, August 3rd 2017

More than 10 million even admit to missing out on sleep and feeling tired the next day so they can watch another episode. Ofcom, which has dubbed the trend ‘Box Set Britain’, said eight in 10 adults now watch multiple...

Virgin Media customers set for 4.7% price rise in November

Wednesday, August 2nd 2017

The majority of customers will see their bills increase by between £1.99 and £3.99 as an average hike of 4.7% kicks in. Virgin has started writing to customers to explain the changes and said some people will see a change...