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Plusnet to 'reluctantly' increase price of line rental and call plans

Monday, May 8th 2017 by Phil Wilkinson-Jones

Plusnet will be increasing the price of its line rental and phone packages from 29 June.

The provider is putting up line rental by £1 – taking it from £17.99 to £18.99 and bringing it in line with the amount charged by parent company BT.

Plusnet’s Line Rental Saver, which lets customers pay for 12 months’ line rental up front, is going up by £12 taking it from £185.88 (the equivalent of £15.49 a month) to £197.88 (£16.49 a month).

The Anytime, Plusnet Anytime and Talk Anytime call plans are increasing from £6.50 to £7 a month and Anytime International 300 is going from £7.50 to £8.

Plusnet is also introducing a fair usage limit of 150 calls or 1,000 minutes a month (whichever is reached first) on 0845 and 0870 numbers.

Call set-up fees, if not included in call plans, are going up from 19p to 21p per call and calls to mobiles are increasing from 12.54p to 14.65p per minute.

Early termination charges for line rental will be £8.54 a month from 29 June, up from £7.81, but other termination charges are being reduced.

A Plusnet spokesperson said: “We’re always reluctant to increase prices, and we’re the last big provider to do so.

“We strive to provide the best for our customers and have been heavily investing in our products and services to offer exciting new features such as Plusnet Call Protect.

“This free service helps our customers get more from their phone line by filtering out annoying nuisance calls.”

Similar to BT’s call blocking service, Plusnet Call Protect automatically blocks calls from a list of known nuisance callers and diverts them to a junk voicemail box.

Customers can also add their own unwanted numbers and divert specific types of numbers.

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