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Sky Mobile enables wi-fi calling – but only on one handset

Thursday, April 26th 2018 by Steve McCaskill

Sky Mobile customers are about to say “Hello, can you hear me?” and “How about now?” a little bit less as the company has started to roll out wi-fi calling across its network.

Wi-Fi Calling, or Voice over Wi-Fi (VoWi-Fi) to give it its technical name, makes it easier to have a conversation in locations with poor signal or indoors. What’s more, you can also send and receive texts, so you don’t have to be out of touch while on the sofa.

Normal charges apply, so your calls and texts will come out your monthly allowance, and you’ll hear a short beep before a call starts to let you know you’re using VoWi-Fi. You can make emergency calls too, although this should be a last resort.

Several operators have already enabled the service including Sky’s host network, O2, while others allow users to make calls over a 4G connection using Voice over LTE (VoLTE) technology.

There is just one catch with Sky Mobile’s Wi-Fi Calling, and it’s a pretty big one. It only works with the Sony Xperia Z1 at the moment, but expect more handsets to be supported in the future.

Data rollover

Sky Mobile launched in late 2016 and is one of several ‘virtual’ mobile networks in the UK that use one of EE, O2, Three or Vodafone to power their mobile services. It offers a range of handsets and data plans, starting at £5 a month for 500GB.

For £10 you get 1GB and 5GB is £15 a month. The largest allowance is 10GB, which costs £20 a month. Sky offers unlimited calls and texts for free to its Sky TV customers, otherwise its £10 a month. If you don’t want a call and text allowance, it's 10p a minute or 10p a text.

Sky Mobile Roll is available as standard with all its tablet tariffs, allowing customers to bring forward any unused data to the following month. There’s no limit on how much can be stored in the ‘Sky Piggybank’ and it can be saved for up to three years, so you can dip into your reserves whenever you need a data boost.

To date, Sky claims its customers have saved up to £26 million with data rollover and if you find yourself needing any more, you can increase (or decrease) your data allowance at any time.

Earlier this month, Sky revealed it would start selling tablets for the first time, offering a range of three Samsung tablets. It is expected that iPads will be available to Sky Mobile customers in the near future too.

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