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Sky Mobile starts offering handsets with the chance to upgrade after a year

Wednesday, March 29th 2017 by Phil Wilkinson-Jones

Sky Mobile is launching a new feature it says gives customers a new, affordable way of upgrading their phone more often.

From tomorrow, people signing up to Sky Mobile can choose between two ‘Swap’ plans.

Swap12 puts you on a two-year contract with the option to upgrade or ‘swap’ your phone after a year.

Sky says there are no upgrade fees or admin charges and the new phone will be delivered for free – although if you choose not to swap and keep your old phone, it will reduce your monthly payments until the end of the contract.

Swap24 gets you Sky’s lowest monthly price and lets you swap your phone for a new one after two years, but you will be tied into a lengthy 30-month contract.

Stephen van Rooyen, Sky’s UK and Ireland CEO, said: “Our mission to shake up the mobile market continues.

“Customers told us they want an affordable way to have the phone they want, when they want – so that’s exactly what we are doing.

“This means no more paying for expensive upgrade fees or long waits to get the latest models.

“Customers are already loving the flexibility and great value of Sky Mobile and we expect Swap to make this the most compelling offer in the market.”

The launch of 'Swap' marks Sky Mobile's first move into offering handsets. From 30 March, customers will be able to choose from a range of the latest Apple, Samsung, LG and Sony phones.

Voice search for Sky Q

Sky Mobile launched at the end of last year, offering customers the ability to keep their unused data for up to three years and ‘redeem’ it whenever they like.

Users choose between 1GB, 3GB or 5GB data plans and can add unlimited texts and calls for an extra £10 a month.

Existing Sky TV customers get the unlimited texts and calls for free and can sync playlists of their favourite shows with their Sky+ or Sky Q box.

Sky households can register up to five SIMs with free calls and texts on each, and can share the unused data in their ‘piggybanks’ with each other.

Last week, Sky introduced voice search functionality for Sky Q boxes and new personalisation features, making the My Q section the new Sky Q homepage.

Luke Bradley-Jones, Sky’s brand director of TV and content products, said customers simply have to press the side of the touch remote and say what they want to watch, “making it even easier and faster to find, discover and watch the TV you love.”

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