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SSE Unlimited fibre plus broadband review

Monday, January 19th 2015

SSE supplies gas and electricity to millions of homes and businesses across the UK and has now expanded to provide standard and fibre optic broadband.

SSE Ultrafast Fibre broadband is the company's fastest package. It comes with a home phone call plan, unlimited usage, download speed of up to 76Mbps and free internet security. Here’s all you need to know.

Cable.co.uk overall rating
3.2

SSE's fast fibre package comes at a reasonable price, and with Anytime Calls thrown in, offers a solid telecoms package without the additional perks that sometimes come with other broadband suppliers. It comes with a fast download speed but, if you are looking for a fibre plan with extra goodies, you may want to shop around first.

Get SSE Ultrafast Fibre Broadband Compare all broadband deals

Speed & usage

Rating

4

Fibre optic broadband is for those who want faster broadband, and that is exactly what's on offer from SSE. Although there are faster packages available on the market, 76Mbps is more than enough for a large household with several internet users. You can download an HD film in 10 minutes and connect a number of wi-fi devices to the network. The speed will allow you to watch a TV show in your bedroom while another household member is streaming a film and yet another downloading a music album – all at the same time.

The upload speed of 19Mbps is one of the highest speeds on the market. You’ll be able to share files, and upload photos and videos smoothly without any disruption. Plus, you can video call your friends and family without the picture freezing every five minutes.

All SSE fibre packages come with unlimited broadband usage, allowing you to download as much as you like without being faced with unpleasant charges. However, you may experience a slight drop in your download speed at peak times, due to SSE's traffic management policy.

Advertised download speed Up to 76Mbps
Average downloads (off-peak) N/A
Average downloads (peak) N/A
Advertised upload speed Up to 19Mbps
Monthly usage limit Unlimited
Traffic management Yes
Static IP No
Minimum contract 18 months
Router Technicolor TG582n
Public wi-fi No
Prices from from £21
Info

Scroll horizontally for more information.

What you can do with it

Advertised

Actual

‘Actual’ speeds for SSE are not yet available from Ofcom.

Call plan

Rating

4

This package comes with Anytime Calls – these include 01, 02 and 03 numbers – although calls are restricted to 70 minutes. To avoid incurring any charges, just hang up and redial. 0870 and 0845 calls are also free for up to 70 minutes. The package does not include mobile calls, but it does include calls to 20 international desinations – those countries are listed on SSE's website.

SSE Ultrafast Fibre broadband comes with an 18-month contract and Anytime Calls. There is no installation fee and line rental is included in the monthly fee.

Extras

Rating

2

Beyond the Anytime Calls, with SSE you don’t get a lot of extras – just the basics. However, there is a free customer service helpline available on weekdays from 8am to 8pm and on Saturdays from 8am to 2pm. You can also contact the support service via email.

SSE also provides online security. Internet Security Suite is a free add-on product that includes antivirus and firewall protection. It also comes with parental control software – a useful tool to keep children safe online. It will allow you to filter websites and limit access to social networks such as Facebook and Twitter. You can install the parental guard on up to four devices, including smartphones and tablets.

Although this isn’t the cheapest package on the market, SSE broadband offers a competitive deal and sits comfortably in the middle of the price scale. This package is ideal for households that are consistently online and regularly use the home phone. There is no option to downgrade your call plan.

SSE Ultrafast Fibre broadband comes with an 18-month contract and includes a line rental charge of £16 along with Anytime Calls.

  • Broadband
    Max download speed76Mb
    Max upload speed19Mb
    Monthly usageUnlimited
    Home Phone
    Daytime calls12.00ppm
    Evening calls12.00ppm
    Weekend calls12.00ppm
    Pricing & Contract
    Set-up cost£0
    Contract length1 month
    First year cost £360
    (if taken over 12 months)

    £30
    per month
    includes line rental

  • Broadband
    Max download speed38Mb
    Max upload speed10Mb
    Monthly usageUnlimited
    Home Phone
    Daytime calls12.00ppm
    Evening calls12.00ppm
    Weekend calls12.00ppm
    Pricing & Contract
    Set-up cost£0
    Contract length1 month
    First year cost £288
    (if taken over 12 months)

    £24
    per month
    includes line rental

SSE Ultrafast Broadband comes with a free Technicolor TG582n router. It’s a four-port wireless router that will enable you to connect several devices to the network, including smartphones, tablets and laptops. Unfortunately, it lacks high performance and the more devices you connect, the more the router will struggle to maintain a fast connection. To get around this, you could choose to buy a more powerful dual-band router, which would better support the potential benefits of a 76Mbps connection.

If you don’t have a BT landline, you’ll need to get one installed. SSE will arrange an appointment for an engineer to make a visit to your home. If you already have a BT line, it will take at least three weeks to get you online. However it will take longer if you need a new line fitted. There are no installation fees, but if you choose to take out a broadband-only package you’ll have to pay for the line rental.

SSE - Technicolor TG582n Router

Overall Rating

3.2

SSE offers a fast download speed with its fibre optic broadband packages, but not much in the way of extras. Plus, if you’re looking to get a home broadband deal at short notice, you may be waiting for a while, as it can take at least three weeks to get connected.

Get SSE Ultrafast Fibre Broadband

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