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EE calls for clearer reporting of mobile coverage claims

Wednesday, November 23rd 2016

The company said that from January 2017 it will report all coverage in geographic terms – as a percentage of the UK’s landmass. Until now, operators have mostly used the term ‘population...

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EE and Vodafone take top honours in mobile network tests

Wednesday, November 9th 2016

Two network testing companies – Global Wireless Solutions (GWS) and P3 – carried out separate tests on the UK’s four mobile networks throughout August and September, and published their...

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Mobile roaming would help solve UK's 'not-spot' problem, say MPs

Monday, October 31st 2016

A report by the British Infrastructure Group (BIG) said mobile roaming would help eliminate partial not-spots – areas not covered by one or more mobile network. The report, which is backed by...

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London has the UK's best 4G coverage but the slowest speeds

Wednesday, October 5th 2016

OpenSignal’s State of Mobile Networks report uses crowd-sourced data to measure the performance of the UK’s 3G and 4G networks. It found that both 3G and 4G signals were easier to find in...

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EE: Extra 4G network capacity will get the best out of new smartphones

Tuesday, September 6th 2016

The company has already enabled the first stage its 4G+ network, which uses two blocks of mobile spectrum, in around 150 UK towns and cities. The next stage is to enable access to a third block of...

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EE and Virgin Mobile customers affected by network problems

Friday, September 2nd 2016

The issue is also affecting customers of Virgin mobile, which uses the EE network. According to the Down Detector website, the problems started at around 7am today. An EE spokesperson said the...

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TPO CEO says switching problems affecting only a small number of customers

Wednesday, August 24th 2016

Mark Epstein said high demand for 4G since the provider started offering the service last month led to some number transfers taking longer than usual. He said TPO understands the “significant...

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TPO Mobile customers left with no phone service in 4G switching 'chaos'

Wednesday, August 24th 2016

TPO Mobile, previously known as The People’s Operator, signed a contract with Three in November to use its network and launched a new 4G service last month. It had previously used the EE...

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EE roaming problem leaves holidaymakers without a signal

Monday, August 1st 2016

A number of customers currently abroad have said they are unable to make calls, send texts or get online. A spokesperson for the provider said: “We’re aware that some EE customers travelling...

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Vodafone scheme will boost mobile coverage in rural community hubs

Thursday, July 7th 2016

The Community Indoor Sure Signal (CISS) programme will provide indoor 3G mobile coverage and internet access to around 100 ‘community hubs’ such as pubs and village halls. Following a...

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