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EE still the best mobile network in London - but rivals are catching up

Thursday, May 25th 2017

Analysis of the capital’s networks by mobile testing firm RootMetrics saw EE come out on top in three out of six categories. The operator was ahead of its rivals in terms of overall...

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BT to show Champions League final for free on YouTube and in VR

Wednesday, May 17th 2017

The matches will also be available to watch for free on the BT website, on BT Sport channels and through the BT Sport app. The Champions League final will be shown in ultra HD, or 4K, on YouTube...

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Finding a 4G mobile signal in the UK 'a lot easier' than six months ago

Friday, April 21st 2017

OpenSignal, which collects its data from smartphone users who’ve downloaded its app, said all four national operators have seen “substantial bumps” in availability. The company’s latest...

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Vodafone chatbot will give customers 'instant answers' but won't replace humans just yet

Wednesday, April 19th 2017

Last week – as well as dropping roaming charges across Europe – Vodafone launched TOBi, a virtual customer service agent offering a web chat service through the provider’s website and, soon,...

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Brits back home secretary on WhatsApp snooping plan - but experts insist it would make us less safe

Tuesday, April 4th 2017

But security experts say putting a “backdoor” in secure messaging apps would put the privacy of users at risk and make everybody less safe. Home secretary Amber Rudd called for intelligence...

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Three introduces app-free wi-fi calling for iOS and Android

Tuesday, January 31st 2017

Embedded wi-fi calling allows users to connect to a wi-fi network and use their phone even when they have no signal. iOS users will need to make sure they have the latest software installed...

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Virgin Media 4G plans will include free access to WhatsApp

Monday, November 7th 2016

They will also be able to ‘rollover’ unused data from one month to the next. Virgin has today launched a range of 4G plans available as either Freestyle contracts, which allow customers to...

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Sky to enter quad play market with launch of mobile service

Friday, October 21st 2016

Nearly two years after agreeing a deal to use O2’s network, the provider is now ready to enter the market as an MVNO (mobile virtual network operator). Pre-registration for the service opens on...

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EE customer charged £170 for service he didn't know he was subscribed to

Thursday, September 15th 2016

David Cox (pictured) has been charged £3.33 every Wednesday for more than 12 months but only noticed a few days ago. The charge comes from Mobile Academy (also called Mobitrans), a company that...

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TV viewers 'aren't interested' in mobile companion apps

Tuesday, April 19th 2016

A growing number of programmes, including The Walking Dead and Britain’s Got Talent, have launched apps that allow viewers to interact with TV shows using a ‘second screen’ – their...

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