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Virgin Media launches new app and kicks off 'All the Football' campaign

Friday, July 21st 2017

The My Virgin Media app shows users a summary of their package, recent transactions and their bill balance. It allows them to make credit and debit card payments on the go, and check their...

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'Crowd-sourced' data used in Ofcom mobile report is 'inherently flawed'

Monday, June 19th 2017

Ofcom’s report ‘The consumer mobile experience’ uses crowd-sourced data to look at the performance of voice and data services. But RootMetrics, an independent mobile testing firm, said it...

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Virgin Media: Smartphone users not doing enough to stay safe online

Friday, June 2nd 2017

This is despite the vast majority of people (94%) believing data security is important. Virgin found that 9.4 million Brits – 19% of mobile users – have fallen victim to online fraud or...

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EE still the best mobile network in London - but rivals are catching up

Thursday, May 25th 2017

Analysis of the capital’s networks by mobile testing firm RootMetrics saw EE come out on top in three out of six categories. The operator was ahead of its rivals in terms of overall...

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BT to show Champions League final for free on YouTube and in VR

Wednesday, May 17th 2017

The matches will also be available to watch for free on the BT website, on BT Sport channels and through the BT Sport app. The Champions League final will be shown in ultra HD, or 4K, on YouTube...

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Finding a 4G mobile signal in the UK 'a lot easier' than six months ago

Friday, April 21st 2017

OpenSignal, which collects its data from smartphone users who’ve downloaded its app, said all four national operators have seen “substantial bumps” in availability. The company’s latest...

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Vodafone chatbot will give customers 'instant answers' but won't replace humans just yet

Wednesday, April 19th 2017

Last week – as well as dropping roaming charges across Europe – Vodafone launched TOBi, a virtual customer service agent offering a web chat service through the provider’s website and, soon,...

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Brits back home secretary on WhatsApp snooping plan - but experts insist it would make us less safe

Tuesday, April 4th 2017

But security experts say putting a “backdoor” in secure messaging apps would put the privacy of users at risk and make everybody less safe. Home secretary Amber Rudd called for intelligence...

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Three introduces app-free wi-fi calling for iOS and Android

Tuesday, January 31st 2017

Embedded wi-fi calling allows users to connect to a wi-fi network and use their phone even when they have no signal. iOS users will need to make sure they have the latest software installed...

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Virgin Media 4G plans will include free access to WhatsApp

Monday, November 7th 2016

They will also be able to ‘rollover’ unused data from one month to the next. Virgin has today launched a range of 4G plans available as either Freestyle contracts, which allow customers to...

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