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EE customers stung by accidental premium rate charges

Tuesday, September 8th 2015

Many customers have discovered charges of around £4 a week to a company called either Mobitrans or Mobile Academy on their mobile bills, despite not realising that they had signed up. A topic...

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Three saves customers £1.3bn in roaming charges

Wednesday, August 26th 2015

The feature, which allows customers to use their phones abroad at no extra cost, saves users an average of £330 a year, according to the network provider. Feel At Home was launched in 2013 and is...

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BBC iPlayer launches new features in time for new autumn programmes

Wednesday, August 19th 2015

Cross-device resume is one of a number of new features for the catch-up service being rolled out this week. As long as viewers are signed in with a BBC ID, they can start watching their favourite...

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New BT app will lend a ‘helping hand’ to busy customers

Monday, August 10th 2015

Customers will be able to check their latest bill, track a BT order and change an engineer appointment through the new My BT app. The app, which is available to download for Apple or Android,...

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Young viewers snub traditional TVs for smartphones and tablets

Friday, August 7th 2015

The regulator’s 2015 Communications Market Report said 57% of 16 to 24-year-olds regularly watch on-demand and catch-up TV on a laptop or PC. Almost half (45%) watch on a smartphone and four in...

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Sky Sports to show live Spanish football for next three seasons

Wednesday, August 5th 2015

The new broadcast agreement will see the partnership between Sky Sports and La Liga extended to a 20th year. It means subscribers will be able to watch more than 100 live La Liga matches next...

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Vodafone launches new way for mobile customers to top up

Friday, July 31st 2015

The company is piloting a new service from mobile payment experts Powa Technologies that uses QR codes to speed up the topping up process. PowaTag transforms magazine adverts, catalogues, posters...

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Sky Sports to show Premier League goals on mobile platforms

Wednesday, July 22nd 2015

Sky Sports has won the rights to show near-live clips of matches across its digital platforms. Mobile and online subscribers will be able to access packages that will include in-match content and...

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Poor wi-fi coverage forces 1 in 4 Brits to use mobile data at home

Wednesday, July 22nd 2015

A poll by mobile network testing company Global Wireless Solutions (GWS) found that 40% of UK adults use mobile data at home. A quarter of people said they have no choice but to do this because...

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Welsh language TV channel improves on demand services

Tuesday, July 21st 2015

The first S4C on demand app for Android was launched yesterday, alongside a new iPhone app and on demand website. The Android app makes it possible for viewers to watch S4C’s programmes, both...

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