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EE offers Welsh language customer service and gives Cardiff 4G boost

Friday, June 2nd 2017

The company has also tripled the capacity of its network in Cardiff as the city prepares to host the Champions League final tomorrow. As part of its efforts to improve customer service, EE is...

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Sky launches new service to tackle nuisance calls

Wednesday, May 31st 2017

Sky Talk Shield lets users choose to answer the calls they want and block the ones they don’t before they are connected. Automated calls will be blocked before the phone even rings and when a...

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Government's BDUK superfast broadband spending reaches £550m

Friday, May 26th 2017

An update on the Broadband Delivery UK (BDUK) programme shows that grants to local authorities and budget transfers to devolved administrations added up to £550,832,876 in cash terms. So far,...

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Openreach pilots new broadband technology in remote Scottish villages

Wednesday, May 17th 2017

Around 60 premises in Clachan and Whitehouse on the Kintyre peninsula and on the island of Eriskay in the Hebrides are testing Long Range VDSL connections. Those connected to fibre...

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BT to show Champions League final for free on YouTube and in VR

Wednesday, May 17th 2017

The matches will also be available to watch for free on the BT website, on BT Sport channels and through the BT Sport app. The Champions League final will be shown in ultra HD, or 4K, on YouTube...

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Openreach to consult broadband providers on future of fibre networks

Monday, May 15th 2017

The company, which manages Britain’s national broadband network, wants to explore the level of support for a large-scale ‘full fibre’ network. It also wants to look at ways of delivering...

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Ofcom to investigate rising cost of 118 directory enquiries numbers

Monday, May 15th 2017

The telecoms regulator said the cost of calling 118 numbers has “risen significantly in recent months as fewer people use these services”. It said there are now more than 400 directory...

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BT cuts 4,000 jobs worldwide and slashes CEO's bonus

Thursday, May 11th 2017

The job losses, which will save the company £300m over two years, will be in back-office and managerial sectors. BT chief executive Gavin Patterson and former finance director Tony Chanmugam...

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Plusnet to 'reluctantly' increase price of line rental and call plans

Monday, May 8th 2017

The provider is putting up line rental by £1 – taking it from £17.99 to £18.99 and bringing it in line with the amount charged by parent company BT. Plusnet’s Line Rental Saver, which...

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Pure Broadband offers fibre services over GTC utility network

Wednesday, April 26th 2017

The open-access networks built by GTC already offer customers a choice of providers including Direct Save Telecom, Love Your Broadband, Seethelight and Vfast. GTC’s networks, which also carry...

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