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BT chief: Italian scandal has overshadowed good progress

Friday, January 27th 2017

An internal investigation by BT revealed “improper” accounting and practices in the Italian business that had led to a huge overstatement of earnings. BT initially estimated the financial...

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BT customer 'losing thousands' as she waits for broadband

Monday, January 23rd 2017

Laura Harcourt, who runs a holiday lettings business, says she can’t rent out the property without internet access and has now missed the lucrative holiday season. Ms Harcourt, 52, ordered a...

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BT customers set for broadband and sport price hike

Friday, January 20th 2017

The telecoms giant today confirmed a number of price increases, the majority of which come into effect on 2 April. Standard (ADSL) broadband is going up by £2 a month and BT Infinity fibre...

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New BT system extends wi-fi to 'all corners of your home'

Tuesday, January 17th 2017

Whole Home Wi-Fi uses three small ‘repeater’ discs that are placed around the home and reach those nooks and crannies where you could never get a wireless signal. This creates what BT calls...

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BT launches free service that redirects nuisance calls

Monday, January 16th 2017

The company claims the BT Call Protect service could divert around 30 million unwanted calls a week to a junk voicemail box. Research by the telecoms giant shows that people receive an average...

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Slow broadband denies work to quadriplegic man

Thursday, January 12th 2017

Stuart Turner helps test robots and computer operating systems as an accessibility consultant, and speaks at events all over the world. Because of his disability, he does most of this from his...

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Family of five frustrated by super-slow broadband as neighbours enjoy lightning-fast speeds just metres away

Tuesday, January 3rd 2017

The Tubbrits have struggled with speeds of less than 2Mbps – the minimum speed the government says should be available to all – since moving into their new-build home six months ago. The...

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Government announces £440m boost for rural broadband rollout

Thursday, December 22nd 2016

The cash comes from a combination of “efficiency savings” and money already invested in the Broadband Delivery UK (BDUK) project that is now being returned by BT. Culture secretary Karen...

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Deals of the Week: Friday 2 December

Friday, December 2nd 2016

Generous free gifts with the last of Sky’s Black Friday deals (Extended till Sunday 11 December) Yes, unbelievably, Sky’s awesome Black Friday free gift offers are still going until Sunday...

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The cost of line rental: Where the hell does the money go?

Thursday, December 1st 2016

In January of 2014 use of landlines was like the Leaning Tower of Pisa: Irrevocably tilted towards the older generation, but unlikely ever to fully collapse. 62% of those aged 16-45 never used...

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