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Digital inclusion

Three trials new in-store sign language service for deaf customers

Monday, September 25th 2017

The operator already offers customers the option of communicating via a British Sign Language (BSL) interpreter on its website. Now it is extending its partnership with interpreting agency Sign...

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TalkTalk launches new kids TV remote

Monday, August 7th 2017

One press of the Kids Remote locks young viewers into TalkTalk’s new Kids Zone, where they can scroll through and select on-demand episodes of favourites including Paw Patrol, Peppa Pig and PJ...

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Older people embracing smartphones and social media, says Ofcom

Wednesday, June 14th 2017

A report by the telecoms regulator shows that 39% of those aged 65 to 74 use a smartphone – almost double the number that did three years ago. Smartphone use among over 75s has tripled to 15%...

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42% of non-voters would be more likely to vote if they could do so online

Wednesday, June 7th 2017

A poll by Cable.co.uk found that 42% of UK adults who are not planning to vote in the 8 June General Election would be more likely to cast their ballot if they could do so online. Two years ago...

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Millions of low-income households could be overpaying for broadband

Wednesday, March 22nd 2017

BT offers a basic phone and broadband package at a reduced rate to people claiming benefits such as income support or universal credit. But a report by Ofcom says less than 10% of those eligible...

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S4C gets £10m loan to 'secure future of Welsh language broadcasting'

Tuesday, March 21st 2017

The loan will be used to relocate the channel’s headquarters to Carmarthen, creating 800 jobs, while S4C will share technical facilities with the BBC in Cardiff to reduce overheads. As well as...

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A fifth of disabled people are living without the internet

Thursday, March 16th 2017

Ofcom’s Access and Inclusion report found that 79% of disabled consumers have access to the internet, up from 65% in 2014. But that still means a fifth of disabled people cannot get online. By...

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Digital Economy Bill will require on-demand programmes to include subtitles

Thursday, February 9th 2017

Ofcom regulations requiring programmes to include subtitles, audio description and signing currently only apply to traditional TV channels. But now the regulator will be given new powers to compel...

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Slow broadband denies work to quadriplegic man

Thursday, January 12th 2017

Stuart Turner helps test robots and computer operating systems as an accessibility consultant, and speaks at events all over the world. Because of his disability, he does most of this from his...

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Broadband USO should include 'social tariff for most vulnerable'

Thursday, October 20th 2016

The Universal Service Obligation (USO), which will ensure everyone in the UK can access speeds of at least 10Mbps, is a key part of the government’s Digital Economy Bill. But the Local...

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