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Sky customer service 'leading the way' for broadband customers

Monday, January 18th 2016

Four in five Sky broadband customers (80%) were satisfied with the provider’s customer service, Ofcom’s Quality of Customer Service report revealed. Only 53% of TalkTalk customers were...

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Labour 'concerned' as BT gets green light to buy EE

Friday, January 15th 2016

The Labour MP admitted she was “surprised” when the £12.5bn deal was given the provisional green light in October and questioned whether the Competition and Markets Authority (CMA) had been...

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CES 2016: Netflix boss heralds 'birth of a new global internet TV network'

Friday, January 8th 2016

Co-founder and CEO Reed Hastings made the announcement during a keynote at CES 2016 in Las Vegas on Wednesday. After launching in the US in 2007, the streaming service expanded first to Canada,...

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Amazon streaming service celebrates record-breaking festive period

Thursday, January 7th 2016

More than three million new members worldwide joined Amazon Prime – which gives them unlimited access to tens of thousands of movies and TV series – during the third week of December...

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Harder to get kids to 'unplug' than to make them do their homework

Wednesday, January 6th 2016

Research by charity Action for Children found that nearly a quarter of parents (23%) struggle to get their children to ‘unplug’ and spend time away from their devices. This trumped the number...

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BT brings back £5 unlimited broadband offer

Wednesday, January 6th 2016

Standard broadband provides connection speeds of up to 17Mbps while Infinity uses fibre broadband to offer speeds twice as fast (38Mbps). Both packages are available on a 12-month...

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BT first UK service to offer Netflix in Ultra HD

Tuesday, December 22nd 2015

The announcement of the 4K service comes just months after the launch of the UK’s first 4K channel – BT Sport Ultra HD. Customers on BT TV’s Total Entertainment package who have a compatible...

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BT to offer broadband from £4.50 per month

Monday, December 21st 2015

The provider is currently offering BT broadband from £5 per month online and the lowest price Infinity package is £10 per month. Both broadband offers are limited – with standard broadband for...

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Deaf and blind TV viewers face 'exclusion' from catch-up services

Monday, December 21st 2015

Action on Hearing Loss and RNIB (Royal National Institute of Blind People) are calling for government legislation to make on-demand TV services more accessible. They want to see legal requirements...

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Sky cuts price of Sky Sports TV upgrade

Friday, December 18th 2015

Sky Movies subscribers will only have to pay £5 a month to get the Sports package. The standard cost for upgrading to Sky Sports is £25.50 per month. Sky Sports includes seven dedicated sports...

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