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BT tops Ofcom list of broadband complaints

Wednesday, June 28th 2017

The telecoms giant generated 34 complaints to the regulator per 100,000 customers between January and March this year. TalkTalk was the second most complained-about broadband provider with 29,...

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Amazon launches live channels on Prime - but you'll need a TV licence to watch

Tuesday, May 30th 2017

Prime members can now add more than 40 premium channels to their account, each for an individual monthly fee. Prices range from £1.49 a month for cooking channel Panna to £9.99 for on demand...

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BT to show Champions League final for free on YouTube and in VR

Wednesday, May 17th 2017

The matches will also be available to watch for free on the BT website, on BT Sport channels and through the BT Sport app. The Champions League final will be shown in ultra HD, or 4K, on YouTube...

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BT cuts 4,000 jobs worldwide and slashes CEO's bonus

Thursday, May 11th 2017

The job losses, which will save the company £300m over two years, will be in back-office and managerial sectors. BT chief executive Gavin Patterson and former finance director Tony Chanmugam...

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TalkTalk: A million customers have fixed their broadband price with new deals

Wednesday, May 10th 2017

The company’s ‘Fixed Low Price Plans’ guarantee customers won’t be affected by price hikes for the length of the 18-month contract. TalkTalk said the simplicity of the new plans has been...

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Government rejects 30Mbps minimum speed for broadband USO

Thursday, April 27th 2017

Digital minister Matt Hancock, during a debate on the Digital Economy Bill yesterday, said there were “serious concerns” about an amendment passed by the House of Lords in February. The...

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Virgin Media adds French, Polish and Russian TV channels to Worldbox app

Wednesday, April 26th 2017

The new Polish Impreza collection available through Virgin’s Worldbox app is aimed at the 900,000 or so Polish nationals living in the UK. It offers four channels including TVP Polonia, the...

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Brits 'prefer watching TV on laptop' but most still tune in on a TV set

Tuesday, April 25th 2017

Research by Accenture found that the traditional TV set is the screen of choice for only 25% of UK consumers – down from 56% last year. Accenture’s Digital Consumer Survey shows that 33% of...

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Sky Q in more than a million UK homes

Thursday, April 20th 2017

Announcing its latest results, Sky said 40,000 new customers joined the company between January and March this year, taking it to 12.7m UK customers in total. Sky said churn had remained stable...

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Ofcom: Lack of on-demand subtitles leaving deaf and blind viewers behind

Monday, April 10th 2017

A report by the communications watchdog found that 68% of on-demand platforms didn’t provide any access services at all between April 2015 and March 2016. And while 32% did provide some...

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