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Investigation: How accessible are broadband customer services to the deaf community?

Monday, August 13th 2018

The Equality Act 2010 insists that all organisations have a duty to make reasonable adjustments for users with additional needs, while Ofcom requires all landline, broadband and mobile companies to...

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EE launches ultrafast 'Fibre Max' broadband plans

Tuesday, June 26th 2018

The new packages are called Fibre Max 1 and Fibre Max 2, and they offer average download speeds of 145Mbps and 300Mbps respectively, with average upload speeds of 28Mbps and 47Mbps. Fibre Max 1...

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EE launches new smart number technology for Apple devices

Monday, June 11th 2018

As part of its plan to create a converged smart network, EE will make use of Wi-Fi Calling technology to allow you to make and receive calls from your laptop, tablet or Apple Watch device even if...

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EE to switch on UK's first 5G trial network in East London this October

Wednesday, June 6th 2018

The trial, which will take place in October, will see 5G switched on at 10 sites around East London including City Road, Old Street, Hoxton Square, St Paul’s and Chiswell Street, while five...

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Virgin could have broken Ofcom rules over early termination charges

Tuesday, May 22nd 2018

The provider is accused of charging early termination fees that were too high and requiring customers moving home to either sign a new contract or pay a fee to leave. It is also thought that...

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New EE mobile plans will let families share their data allowance

Thursday, May 17th 2018

The tariffs will allow families to manage their children’s data usage using the My EE app, turning their data into digital pocket money. Parents and carers will also be able to monitor and...

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BT and EE to launch the UK’s first converged smart network

Thursday, May 17th 2018

As part of its new ‘Best Connected’ plan, BT has promised to improve connectivity across the UK by bringing together the might of its broadband and wi-fi with EE’s powerful mobile networks. EE...

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Samsung Galaxy S9 Sunrise Gold edition will launch on EE next month

Wednesday, May 16th 2018

If you like the look of the S9 but have been waiting for this colour choice to come along, you’re going to have to wait just a little bit longer as the Sunrise Gold edition will be available to...

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EE builds 90 new mobile masts as it improves 4G coverage in Scotland

Tuesday, April 24th 2018

The most recent locations include Carsphairn, in Dumfries and Galloway, Loch Tarff and Gorthleck in The Highlands, Lamlash, on the Isle of Arran, Sandwick in the Shetland Isles, and Tarland and...

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Apple launches special red edition of the iPhone 8 and iPhone 8 Plus

Tuesday, April 10th 2018

The company has been a partner of (RED) since 2006 and has released a number of special edition products for the cause – most notably the iPod Nano, and last year the iPhone 7 and iPhone 7...

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