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Champions League and Europa League finals will be live on YouTube

Thursday, May 12th 2016

The telecoms giant is showing both games on its free-to-air BT Sport Showcase channel but today announced that its coverage will also be made available on YouTube as well as bt.com. The Champions...

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European Commission blocks merger of Three and O2

Wednesday, May 11th 2016

The decision follows an in-depth investigation by the commission into the deal, which would have created the UK’s largest mobile operator with a market share of more than 40%. Both Ofcom and...

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EE to extend 4G coverage and answer all customer service calls in UK

Monday, April 25th 2016

The operator has also made a fresh commitment to improve its customer services by handing 100% of its customer service calls in the UK. EE’s current 4G coverage reaches around 60% of the UK but...

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Report: Mobile customers being sold expensive contracts they don't need

Friday, April 1st 2016

A mystery shop of the UK’s major providers, commissioned by the charity, found that average monthly tariffs recommended by staff were £23.16 – more than double the price of the most suitable...

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Ofcom: EE is the best 4G network in five UK cities

Thursday, March 31st 2016

The telecoms regulator carried out mobile network tests in five UK cities – Cardiff, Edinburgh, Liverpool, London and Norwich – in November and December last year. Its Smartphone Cities...

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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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Ofcom: Mobile contracts could go up by 20% if Three merges with O2

Tuesday, March 15th 2016

An Ofcom report looking at the impact of ‘disruptive’ firms on mobile markets found that prices could go up by between 17.2% and 20.5%. The proposed merger of Three and O2 – two of the...

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Manchester topples Liverpool in mobile performance league

Tuesday, March 15th 2016

The latest Metro Ranking Report from mobile analytics company RootMetrics put Manchester in top spot for mobile performance out of 16 UK ‘metro’ areas. The city took the title from previous...

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Will Brexit mean higher mobile roaming charges in Europe?

Tuesday, March 15th 2016

A report from ABTA and Deloitte, titled What Brexit Might Mean for UK Travel, warned that a ‘leave’ vote could mean that caps to mobile roaming are removed, along with a ban due to come into...

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RootMetrics: EE still UK's best mobile network

Wednesday, February 10th 2016

The UK’s largest operator, which is now owned by BT following the completion of its £12.5bn acquisition by the telecoms giant, was also named the fastest operator in the RootMetrics 2nd Half 2015...

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