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Seven million more people can access 4G than a year ago

Wednesday, February 15th 2017

Analytics firm RootMetrics has calculated that about 54m people across the UK’s four major operators – EE, O2, Three and Vodafone – can now access 4G, compared to 47m at the end of...

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Three to buy UK Broadband for £250m

Monday, February 6th 2017

The move signals a first step into fixed broadband for the firm, but could also help Three improve the capacity of its mobile network, according to analysts. Three will pay £250m for UK...

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BT chief: Italian scandal has overshadowed good progress

Friday, January 27th 2017

An internal investigation by BT revealed “improper” accounting and practices in the Italian business that had led to a huge overstatement of earnings. BT initially estimated the financial...

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EE fined £2.7m by Ofcom after overcharging thousands of customers

Wednesday, January 18th 2017

Customers calling 150 while roaming within the EU were charged as if they had called the United States, costing them £1.20 per minute instead of the 19p a minute they should have paid. At least...

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Campaign calls on Ofcom to impose mobile spectrum cap

Monday, November 28th 2016

Spectrum ownership in the UK is split between the country’s four mobile network operators – EE, O2, Vodafone and Three. But campaigners say it isn’t split fairly, leaving consumers with...

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EE calls for clearer reporting of mobile coverage claims

Wednesday, November 23rd 2016

The company said that from January 2017 it will report all coverage in geographic terms – as a percentage of the UK’s landmass. Until now, operators have mostly used the term ‘population...

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Plusnet named 'best provider' in Cable.co.uk's broadband awards

Monday, November 21st 2016

The Yorkshire-based provider also won the awards for best customer service, best reliability and best value as it scooped four of the five prizes voted for by consumers. The other award decided...

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Ofcom stops BT/EE from buying more 4G spectrum

Monday, November 21st 2016

The airwaves used by mobile providers – known as spectrum – are auctioned off periodically by Ofcom and up until now there has been no cap on how much spectrum any one network can...

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EE and Vodafone take top honours in mobile network tests

Wednesday, November 9th 2016

Two network testing companies – Global Wireless Solutions (GWS) and P3 – carried out separate tests on the UK’s four mobile networks throughout August and September, and published their...

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EE overcharged for calls made to its customer service number, says Ofcom

Monday, November 7th 2016

Ofcom has today said there is “reasonable grounds” to believe EE overcharged customers who called the service while roaming in the EU. The communications watchdog has been investigating EE...

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