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Assembly report slams London's 'embarrassing' connectivity problems

Thursday, June 29th 2017

A report by the London Assembly Regeneration Committee says not spots and “digital deserts” in areas such as Rotherhithe and Southwark leave the capital poorly served. It also slams the lack...

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BT tops Ofcom list of broadband complaints

Wednesday, June 28th 2017

The telecoms giant generated 34 complaints to the regulator per 100,000 customers between January and March this year. TalkTalk was the second most complained-about broadband provider with 29,...

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EE using 'pre-5G' technology to connect mini masts on balloons

Tuesday, June 13th 2017

The operator is using what it calls ‘pre-standard 5G’ backhaul to connect its Helikite air mast – a helium balloon that provides 4G coverage in not spots, where extra capacity is needed and...

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EE offers Welsh language customer service and gives Cardiff 4G boost

Friday, June 2nd 2017

The company has also tripled the capacity of its network in Cardiff as the city prepares to host the Champions League final tomorrow. As part of its efforts to improve customer service, EE is...

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EE still the best mobile network in London - but rivals are catching up

Thursday, May 25th 2017

Analysis of the capital’s networks by mobile testing firm RootMetrics saw EE come out on top in three out of six categories. The operator was ahead of its rivals in terms of overall...

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Mobile providers prepare for EU ban on roaming charges

Thursday, May 11th 2017

Sky today announced it will drop roaming fees on 1 June, allowing customers to use their monthly texts, calls and data in 36 European destinations as they would at home. But from 15 June, such...

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BT cuts 4,000 jobs worldwide and slashes CEO's bonus

Thursday, May 11th 2017

The job losses, which will save the company £300m over two years, will be in back-office and managerial sectors. BT chief executive Gavin Patterson and former finance director Tony Chanmugam...

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EE offers inclusive roaming 'in more destinations' with new plans

Thursday, May 4th 2017

The provider is also offering inclusive roaming in Europe to all pay monthly and pay as you go mobile customers from 15 June. Roaming charges will be banned within EU countries from that data...

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Belfast tops list of UK's best mobile networks

Friday, April 28th 2017

Analysis of network performance tests in the UK’s 16 most populated metro areas by RootMetrics saw the Northern Irish city come out on top. Belfast ranked first for network speed, data and...

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Finding a 4G mobile signal in the UK 'a lot easier' than six months ago

Friday, April 21st 2017

OpenSignal, which collects its data from smartphone users who’ve downloaded its app, said all four national operators have seen “substantial bumps” in availability. The company’s latest...

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