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Finding a 4G mobile signal in the UK 'a lot easier' than six months ago

Friday, April 21st 2017

OpenSignal, which collects its data from smartphone users who’ve downloaded its app, said all four national operators have seen “substantial bumps” in availability. The company’s latest...

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Broadband customers paying the price for loyalty, says Citizens Advice

Tuesday, April 11th 2017

Analysis of five providers’ most basic broadband packages found that bills go up by an average of £9.45 a month or £113 a year at the end of a fixed contract period. Citizens Advice said...

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EE best network for 4G coverage in most major UK cities

Thursday, April 6th 2017

Mobile testing firm RootMetrics assessed 4G coverage in the UK’s 16 largest metro areas. It found EE offered the most coverage in 13 areas and offers a similar coverage rate in Edinburgh to...

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BT dominates Ofcom list of broadband complaints

Wednesday, March 29th 2017

The telecoms watchdog received 33 complaints per 100,000 customers about BT between October and December 2016, putting it top of the list. Plusnet, which is owned by BT, is second on the list...

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EE using balloons and drones to deliver rural 4G coverage

Tuesday, February 21st 2017

The operator, which already has the country’s largest 4G network, has today demonstrated new technology designed to reach those areas not covered by traditional methods. EE says it can use mini...

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EE, Vodafone and O2 customers prepare for mobile price hikes

Friday, February 17th 2017

All three are putting up prices in line with an adjustment to the retail price index (RPI) – a measure of the UK’s general rate of inflation. The operators all pointed out that annual prices...

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Asda Mobile to move customers onto 4G after extending EE network deal

Wednesday, February 15th 2017

The extension takes Asda’s MVNO agreement with EE up to the end of 2020 and will see its customers moved across from 3G services in the coming months. It will also make it easier for pay as...

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Seven million more people can access 4G than a year ago

Wednesday, February 15th 2017

Analytics firm RootMetrics has calculated that about 54m people across the UK’s four major operators – EE, O2, Three and Vodafone – can now access 4G, compared to 47m at the end of...

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Three to buy UK Broadband for £250m

Monday, February 6th 2017

The move signals a first step into fixed broadband for the firm, but could also help Three improve the capacity of its mobile network, according to analysts. Three will pay £250m for UK...

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BT chief: Italian scandal has overshadowed good progress

Friday, January 27th 2017

An internal investigation by BT revealed “improper” accounting and practices in the Italian business that had led to a huge overstatement of earnings. BT initially estimated the financial...

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