Mobile

Broadband provider fined £100,000 for sending millions of spam texts

Wednesday, May 17th 2017

The Hampshire-based firm, which specialises in business connections, sent more than three million texts to Vodafone, O2, EE and Three customers promoting upgrade deals. More than 1,000...

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Vodafone says problems that led to £4.6m fine have been resolved

Tuesday, May 16th 2017

The company said customer service levels had also returned to those seen before the implementation of the new system in 2015. Ofcom’s investigation into the billing problems, which saw...

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Three and Razer to develop mobile tariffs for gamers

Monday, May 15th 2017

The two companies will focus on co-branding “to reach out to the gaming community and youth audience” according to a statement. Three will also distribute Razer’s gaming hardware, software...

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Ofcom to investigate rising cost of 118 directory enquiries numbers

Monday, May 15th 2017

The telecoms regulator said the cost of calling 118 numbers has “risen significantly in recent months as fewer people use these services”. It said there are now more than 400 directory...

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Mobile providers prepare for EU ban on roaming charges

Thursday, May 11th 2017

Sky today announced it will drop roaming fees on 1 June, allowing customers to use their monthly texts, calls and data in 36 European destinations as they would at home. But from 15 June, such...

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Leaked Labour manifesto promises 30Mbps broadband for all by 2022

Thursday, May 11th 2017

It also promises “uninterrupted 5G coverage” for urban areas, major roads and railways should Jeremy Corbyn’s party win the General Election on 8 June. The document, initially leaked to...

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Company hit with record fine after making 100m nuisance calls

Thursday, May 11th 2017

Keurboom Communications Ltd was hit with the ICO’s highest ever nuisance calls fine after more than 1,000 people complained about automated calls. The 99.5m calls, made between October 2014...

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BT cuts 4,000 jobs worldwide and slashes CEO's bonus

Thursday, May 11th 2017

The job losses, which will save the company £300m over two years, will be in back-office and managerial sectors. BT chief executive Gavin Patterson and former finance director Tony Chanmugam...

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TalkTalk: A million customers have fixed their broadband price with new deals

Wednesday, May 10th 2017

The company’s ‘Fixed Low Price Plans’ guarantee customers won’t be affected by price hikes for the length of the 18-month contract. TalkTalk said the simplicity of the new plans has been...

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EE offers inclusive roaming 'in more destinations' with new plans

Thursday, May 4th 2017

The provider is also offering inclusive roaming in Europe to all pay monthly and pay as you go mobile customers from 15 June. Roaming charges will be banned within EU countries from that data...

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