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EE, Vodafone and O2 customers prepare for mobile price hikes

Friday, February 17th 2017

All three are putting up prices in line with an adjustment to the retail price index (RPI) – a measure of the UK’s general rate of inflation. The operators all pointed out that annual prices...

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Ericsson: First 5G phones will be available in early 2019

Wednesday, February 15th 2017

Arun Bansal, head of business unit network products at the company, said the first phones using 5G – the next generation of mobile network – are likely to be available in early...

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Asda Mobile to move customers onto 4G after extending EE network deal

Wednesday, February 15th 2017

The extension takes Asda’s MVNO agreement with EE up to the end of 2020 and will see its customers moved across from 3G services in the coming months. It will also make it easier for pay as...

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Seven million more people can access 4G than a year ago

Wednesday, February 15th 2017

Analytics firm RootMetrics has calculated that about 54m people across the UK’s four major operators – EE, O2, Three and Vodafone – can now access 4G, compared to 47m at the end of...

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Poor customer service is costing broadband providers £2.98bn a year

Wednesday, February 15th 2017

Research by Ombudsman Services shows there were 6.9m complaints made about telecoms providers in 2016 – 13% of the overall total of 55m. According to the Consumer Action Monitor – a survey...

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Three and Tesco Mobile launch customer reward schemes

Tuesday, February 14th 2017

Tesco Mobile has also launched a range of benefits for families with more than one pay-monthly contract. Three's new app, Wuntu, will start by giving users seven offers each week but will...

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Digital Economy Bill will require on-demand programmes to include subtitles

Thursday, February 9th 2017

Ofcom regulations requiring programmes to include subtitles, audio description and signing currently only apply to traditional TV channels. But now the regulator will be given new powers to compel...

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Vodafone call blocker has stopped 100m nuisance calls

Wednesday, February 8th 2017

The operator stops nuisance, scam and fraudulent calls from entering its network before they reach customers. Vodafone said the majority of blocked calls relate to false PPI offers and accident...

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New Openreach maps make it easier for providers to build fibre networks

Tuesday, February 7th 2017

The new maps give a comprehensive and interactive view of the millions of miles of underground ducts, telephone poles and cable chambers that make up Openreach’s national network. The service...

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Three to buy UK Broadband for £250m

Monday, February 6th 2017

The move signals a first step into fixed broadband for the firm, but could also help Three improve the capacity of its mobile network, according to analysts. Three will pay £250m for UK...

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