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Vaizey reveals 'laborious' negotiations behind new-build fibre deal

Thursday, April 14th 2016

The digital minister told the Culture, Media and Sport Committee he had become exasperated by the ‘laborious’ negotiations that had gone into reaching an agreement to make sure fibre is provided...

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CMA voices 'serious concerns' over Three/O2 merger

Tuesday, April 12th 2016

The Competition and Markets Authority (CMA) said the deal, if allowed to go ahead, would cause long-term damage to the UK’s mobile telecoms market. Hutchison Whampoa, the company that owns...

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Vodafone: New and upgrading customers can leave within 30 days if they're not happy

Monday, April 11th 2016

The operator’s 30 Day Network Guarantee will give all new and upgrading mobile customers 30 days in which to try the service and leave – with no strings attached – if they're not...

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Ofcom: EE is the best 4G network in five UK cities

Thursday, March 31st 2016

The telecoms regulator carried out mobile network tests in five UK cities – Cardiff, Edinburgh, Liverpool, London and Norwich – in November and December last year. Its Smartphone Cities...

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EE still most complained-about broadband provider, Ofcom says

Wednesday, March 30th 2016

The regulator releases data each quarter on the number of consumer complaints it received against major telecoms and pay TV providers, allowing consumers to compare performance. The latest...

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Ofcom report highlights rural-urban broadband divide

Thursday, March 24th 2016

The regulator's UK Home Broadband Performance report revealed that while average download speeds in rural areas were 13.7Mbps, those in urban areas were more than three times that, at...

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Government asks for views on legal right to 10Mbps broadband

Wednesday, March 23rd 2016

A four-week consultation, launched today, is asking for views from network operators and internet services providers, as well as consumers and businesses. The move follows a pledge by Prime...

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Is the UK's average broadband speed only half what Ofcom says it is?

Wednesday, March 23rd 2016

Akamai’s latest State of the Internet report, which covers the fourth quarter of 2015, found the average broadband speed in the UK is more than double the global average of 5.6Mbps. But 13.9Mbps...

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Ofcom: We'll make switching mobile provider easier for consumers

Wednesday, March 23rd 2016

The communications regulator said around 2.5m people who changed mobile provider in the past 18 months have suffered at least one major problem. It said changes are needed in order to address...

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Ofcom tells BT to speed up business broadband installations

Tuesday, March 22nd 2016

The regulator said BT’s performance “has not been acceptable” and has set out new rules to improve the service it provides companies. These include reducing the time it takes to install...

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