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CLA: New USO can transform rural areas but must be enshrined in law

Thursday, June 23rd 2016

Plans for a new Universal Service Obligation (USO) were revealed by Prime Minister David Cameron last year and set out in the Queen’s Speech in May. The new USO would give every household the...

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Text service allows mobile users to opt out of nuisance sales calls

Friday, May 27th 2016

A ‘text-to-register’ service is being launched today by the Telephone Preference Service (TPS) and Ofcom. By texting ‘TPS’ and their email address to 78070, mobile phone users can add...

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Government plans to make switching providers 'quicker and simpler'

Thursday, May 26th 2016

The proposals, published yesterday, also cover gas, electricity and water services, current accounts and mortgages. Ministers want there to be more consistency between sectors on how long it takes...

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Queen's Speech: UK consumers will have legal right to fast broadband

Wednesday, May 18th 2016

The government has also set out new rules to make building broadband infrastructure easier and to give consumers the right to automatic compensation when their broadband service goes wrong. The...

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Ofcom outlines plans to speed up UK wi-fi

Friday, May 13th 2016

Ofcom says its proposals will allow larger amounts of data to be carried at faster download speeds, improving the quality of things like streaming and video calls. The regulator’s proposals...

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Microwave link takes superfast broadband to Northumberland village

Thursday, May 5th 2016

Coanwood has become the first community in Northumberland to benefit from the technology, which brings superfast speeds to hard-to-reach areas. It means all the homes and businesses in the...

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'Shiny' broadband deals are actually costing Brits an extra £2.6bn a year

Thursday, May 5th 2016

According to wireless provider Relish, broadband customers can end up spending an extra £156 a year by being locked into price-hikes once their original 12-month sign-up offer expires. Relish’s...

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TalkTalk drops line rental in favour of 'simple' monthly broadband charge

Tuesday, May 3rd 2016

The company today announced that it is ending the practice of separate pricing, instead moving to ‘all-in pricing’ that includes line rental. The change, which will come into effect this...

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Government forces 'intrusive' cold callers to display their phone numbers

Monday, April 25th 2016

The measure, expected to come into force on 16 May, means marketing companies will no longer be able to hide or disguise their phone numbers. It means direct marketing companies registered in...

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Our mobiles are overtaking the TV as the device we need the most

Thursday, April 21st 2016

The telecoms regulator’s Adults’ Media Use and Attitudes found that mobile phones have become the 'most-missed' media device. From 2005 to 2014 adults were most likely to say they would miss...

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