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Government plans to make switching providers 'quicker and simpler'

Thursday, May 26th 2016

The proposals, published yesterday, also cover gas, electricity and water services, current accounts and mortgages. Ministers want there to be more consistency between sectors on how long it takes...

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Queen's Speech: UK consumers will have legal right to fast broadband

Wednesday, May 18th 2016

The government has also set out new rules to make building broadband infrastructure easier and to give consumers the right to automatic compensation when their broadband service goes wrong. The...

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Ofcom outlines plans to speed up UK wi-fi

Friday, May 13th 2016

Ofcom says its proposals will allow larger amounts of data to be carried at faster download speeds, improving the quality of things like streaming and video calls. The regulator’s proposals...

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Microwave link takes superfast broadband to Northumberland village

Thursday, May 5th 2016

Coanwood has become the first community in Northumberland to benefit from the technology, which brings superfast speeds to hard-to-reach areas. It means all the homes and businesses in the...

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'Shiny' broadband deals are actually costing Brits an extra £2.6bn a year

Thursday, May 5th 2016

According to wireless provider Relish, broadband customers can end up spending an extra £156 a year by being locked into price-hikes once their original 12-month sign-up offer expires. Relish’s...

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TalkTalk drops line rental in favour of 'simple' monthly broadband charge

Tuesday, May 3rd 2016

The company today announced that it is ending the practice of separate pricing, instead moving to ‘all-in pricing’ that includes line rental. The change, which will come into effect this...

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Government forces 'intrusive' cold callers to display their phone numbers

Monday, April 25th 2016

The measure, expected to come into force on 16 May, means marketing companies will no longer be able to hide or disguise their phone numbers. It means direct marketing companies registered in...

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Our mobiles are overtaking the TV as the device we need the most

Thursday, April 21st 2016

The telecoms regulator’s Adults’ Media Use and Attitudes found that mobile phones have become the 'most-missed' media device. From 2005 to 2014 adults were most likely to say they would miss...

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Two thirds 'misled' by fibre broadband advertising, experts compare situation to horsemeat scandal

Thursday, April 21st 2016

This is important, because the speeds available over copper reduce drastically over distance, severely limiting both current speeds and future upgradability. Experts, speaking to Cable.co.uk,...

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CLA: Give rural broadband customers compensation if they can't get 10Mbps

Wednesday, April 20th 2016

The CLA’s call comes as a government consultation — the first step towards the introduction of a broadband Universal Service Obligation (USO) – closed on Monday. It follows an announcement...

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